I HAVE ATTEMPTED TO USE THE SCANNER CAPABILITY ON THE UNIT AND IT SAYS THAT i NEED HP SOFTWARE....i WENT TO HP SITE AND ATTEMPTED TO DOWNLOAD SCANNER SOFTWARE...AND IT WILL NOT COMPLETE THE DOWNLOAD....I AM USING VISTA ON MY ACER LAPTOP. THANKS FOR YOUR HELP!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: SCANNER USAGE ON HP7410
If you can't grab that 167 meg download from HP, they do offer the drivers on cd snailmailed to for about 13 bucks (it's an option on the download page) OR you may find some friend that can complete the download and burn it to a cd for you . that woiuld be the way to go so you have it on a hard copy..
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Remove and reinstall, If you have a disk use it, if not download from HP site and install newest drivers, if using with Windows 8, some machines will not work... Remember to shut off printer and remove the usb cord if you are wiring direct, do not plug in till it tells you to...
You can find a copy of the software which is on the cd online. You can go to www.hp.com, click on drivers and support and in the field write your printer model. You will arrive in a page where you can chose operating system you have installed on your pc and then you will arrive in a page where you can download software, drivers and manuals for your products
You will need the install disk to have your copier, scanner, etc to work properly\ You can contact the manufacturer for the installation disk or re install using the disk provided with the unit. this should restore the scanner operation if you have lost that function. 2. check the user's manual for specific instruction on the scanner usage.
If you are using WinXP or Vista, the drivers for the device are part of the driver packages included with the operating system. As far as software to operate the scanner, MS Office products include the capability to use an attached scanner to scan documents and images as well as a Document Imaging Tool and a Document Scanning Tool.. Many other packages also offer the same type of functionality. Going directly to the HP site (www.hp.com) and selecting the Support and Drivers tab, selecting the 'download drivers and software' button and entering 'scanjet' and the specific model number of your device can give you any software that they still have available for your product. They have a long list of scanners that they provide DeskScan and Copy software for WinXP/Win2K, etc. The newer ones also have updated drivers and software for Vista users.
I Have A HP Laserjet 2820 on power up went through to scanner bulb warming up then made a clicking noise comming from scanner unit it was trying to escape the case. if this is the same as yours the problem is that the scanner unit can't find the home position strip mounted betweent the gray case wide piece right hand side as you look down on scanner unit with lid up & the top of the scanner glass inside the scanner unit to get to it you must remove top section of the scanner unit & cleean underside of scanner glass please E-mail me if you want full instruction.
Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.
I have a MacBook Pro - a year and a half old - and recently upgraded to Leopard, which caused all sorts of problems with my HP 8160 photosmart (which worked pretty well before that). I downloaded the necessary drivers/softward from HP for Leopard and it worked okay - but than I also started getting the "scanner cannot be initialized" messages (doing scan all wireless). Anyway, all I did was go to applications, drag the HP softward to the trash and then went back to the HP site and downloaded the software and drivers again, and ran through the simple installation process again and now my scanner works again. Don't know why - but saw the suggestion on another site and it worked for me. Here is the link to the HP site for software/drivers - select your operating system and it will direct you to the right page.
I had this same problem with my scanjet 4050, and this was about a year ago, trying to remember, oh yes, I eventually deleted the original software installation. Then I went out to HP.com and downloaded software and drivers from the site. I do believe that fixed it. I remember that I had several conversations with Tech Support, without satisfaction, like I said it was a year ago, but I think that is how I solved the problem. By the way I am pleased with the machine and its performance this past year.
I bought a power supply from ebay paid $22 with shipping thought it was better than getting a new scanner. Screen is all Green and resolution is 72 no matter what the settings. I guess it is time for a new scanner.