Question about Canon PIXMA MP510 All-In-One InkJet Printer

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I have installed a Canon MX-700 multifunction printer on my XP Home desktop. Everything works fine except for the scanner. It gives me an error saying that it cannot communicate with the scanner. I've tried all of the Canon recommendations but nothing changes. No errors are logged that I can find anywhere. The device manager has a yellow triangle next to the scanner under Imaging Devices and when I double click on it it says "Unable to load driver (code 39)".

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  • woodard649 Apr 14, 2009

    I have installed, removed and re-installed the Canon drivers three different times with no change. I've read that the MSI Via chipset USB drivers may be the problem and that I should remove them and let XP install new ones. I'm gonna try that.

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  • Master
  • 1,383 Answers

Ok
u have reinstall drivers
remove old drivers and install again.

Posted on Apr 14, 2009

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75aba9d.jpg3f22050.jpg

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