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Hp laptop hey ma dvd-rom does not diaplys any drive...e-drive...wen i tried to troubleshoot it show error code 39

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  • mydear Nov 20, 2007

    my dvd rom could not load driver ¬ display any disc

  • princesswang Dec 31, 2007

    the cd/dvd drive will not read or work at all. you put a disc in and 8it it sounds like its going to do something but nothing happens.we have only had this for 5 months.



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Hi, This is a common Microsoft CD/DVD driver error. Error code 39 is similar to other error codes (19, 31, 32, and 41). MS is aware of this problem and has a repair instruction page at You have to do registry editing to perform the necessary corrective measures. Hope this be of help/idea to you. Post back how things are or should you need further information. Good luck and kind regards.

Posted on Sep 13, 2007


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Posted on Jan 02, 2017

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My cd rom is not working and showing error code 39

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Aug 11, 2010 | HP Computers & Internet

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Dvd rom is not readable or not showne in my computer

I have had the same problem and error code.
It started as an intermitant fault and then just stopped working.
You can try going into device manager and uninstalling the dvd drive, it will automatically reinstall.
I had to buy a replacement off ebay for about £20, they want about £100 for a new 1

Jul 10, 2010 | Dell Latitude E6400 Notebook

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Drive not showing in WinXP (error code 39)Liteon Combo SOHC-5236v

After loading the Windows, the DVD/CD-ROM drives work properly, but we can not see the drives in “My Computer” (System can not recognize the drives.). When try to run the drives, it shows up a notice “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code39).” Before solving this error, check the drives connection correctly, then follow the steps below:
Delete Device Manager. Most people will firstly think of Windows “Find New Hardware” when drives missed, but it does not always work out. To fix the problem: open “My Computer”’ “Control Panel” ’“System”’“Device Manager”’ “HDC(Hard Disk Controller) ”, then click “Delete”. Follow the note to reboot computer. After rebooting, the computer will find the Primary IDE Controller and Secondary IDE Controller again and install the drivers. Restart the computer again while the installation is completed. In this, we can get back our CD/DVD-ROM Drives.

The other way is by editing the registry to return the missed CD/DVD-ROM drives (Code 39 error.). Obviously, it is too risky to edit the registry if you are not familiar with it. To fix the error from the registry, carry out the following steps:
Exit and close all applications currently running on your PC.
Step1. Click Start > Run and type in Regedit, press Enter.
Step2. Look for the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Delete any of the following registry entries under this key directory:
Step3. Reboot your PC and open My Computer to check that the CD-ROM drive is visible.
Also, have a look at the Device Manager to see if the yellow exclamation mark and the error code 39 are gone.

System errors are not welcome guests that bring up unhappy computing experience. Registry Easy ( is a professional troubleshooting system maintenance tool that can help you to solve this error and many more.
Article Source: How to fix DVD/CD-ROM drives (Code 39 error) in Windows XP or Vista
Posted on 2 January '09 by , under TECH NEWS.

This worked for me.

Feb 12, 2009 | Lite On (SOHC5236V) CD-RW/DVD-ROM Combo...

1 Answer

Hp laptop

hi this is babu
U need install drives for dvd edrive

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Need toshiba dvd/cd drivers for laptop


the drivers come with windows, you shouldn't need a driver.
If you look into device manager and the drive has a error code about driver, for example code 39

have a look here

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