Question about Samsung CLP-510 Laser Printer

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My Samsung CLP-510 printer shuts down frequently for paper jam. However, there is no paper jam. To fix, I turn off the power to the printer for 30 seconds and after turning the power back on the paper

My Samsung CLP-510 printer shuts down frequently for paper jam. However, there is no paper jam. To fix, I turn off the power to the printer for 30 seconds and after turning the power back on the paper jam error goes away and it will operate fine for a while. However, after printing 10-15 pages the error comes back. It appears that the error is occuring more frequently. Does anyone have a solution?

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Give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

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95% of the time when a printer reports a jam and there is no jam to be found it is because the machine has failed to pick up and feed the paper in the first place. The machine has several sensors along the paper path that detect paper movement, these sensors are 'expecting' the paper to arrive at a certain time and trigger them in order to activate other parts required in the printing process. When the sensors dont get triggered by the movement of paper at correct intervals the machine just assumes there is a jam, it doesnt know and doesnt know how to report that there was simply no feed.

Now, the cause of a machine failing to pick up paper can be (mainly) two things, either the feed rollers are worn or they are just dirty. Feed rollers are just like tyres on your car, they have a tread required for grip, when the tread wears down there is less grip on the paper, it slips, no feed, jam. However it takes a lot of work to wear out rollers (like 100k pages or more) it is more likely the rollers are just dirty, as a printer and copier repairman dirty rollers are by far the most common problem i see, they get caked with a combination of paper dust, environmental dust, moisture and other airborn nasty stuff thats floating around that we dont want to know about. basically this stuff accumulates on the rollers and causes the same results as if the rollers were worn.

I use a special roller cleaner but metholayted spirits on a clean white cotton rag will do it.

To locate the feed rollers for your machine:

You will need to remove the paper cassette/draw and put aside.
Facing the front of your machine you will need to tilt the machine backwards and support it at an approx 45degree angle.

Looking under the tilted machine to the right you should see a metal rod assembly that has two 'D' shaped rubber rollers on it, these rubber things are your feed rollers, from your angle they should be in a position like a letter 'D' laying on the flat part. You will need to gently rotate the metal rod assy so the arched part of the 'D' shaped rubber roller is facing you, it is spring loaded so you will have to hold it in place with one hand while you clean with the other. Take a white cotton rag and wrap around your index finger and dip into the metho and then use your finger as a scrubbing brush to clean the murk from the roller. If you use a white rag you can tell when the murk has stopped rubbing off, you may have to dip and scrub a few times using a clean part of the rag. The metho will dry very quickly so by the time you lower the machine and reinsert the paper draw you will be able to test straight away.

Hope this has helped.



Posted on Jun 30, 2009

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This fixed my constant paper jam error on my CLP-510: Read that an insufficient power supply could give this error, so I replaced the power cord with a bigger gauge cord. Now it works fine. If you have an extension cord to your printer, this may be the cause. Or try a different outlet. Good luck, Toast.

Posted on Oct 17, 2010

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1 Answer

Clp-510 constantly gives paper jam error, although none exists.

Hello and Welcome

If you are facing this error their may be small bit paper jam in side
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it :

Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.

If problem still exist then best option to contact Samsung Printers Service Provider, Your problem will be solved,

I hope this solution will be helpful for you
Anymore help, I am here to help

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