Question about Kenmore 45981 Washer

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Washer will not start.

I was having codes. F11 initially then joined by DL error. I replaced the control board and the door latch. Now when I press any function, it lights up correctly for the chosen function, but will not engage the door and begin to cycle. Is this still DIY or do I need to call the tech for a house call? I tried to enter the diagnostic program by hitting "drain" and "no spin"and press an option key 4 times but all it does is beep 3 times each time a button is pressed.

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  • lovells738 Apr 20, 2009

    Is there a site to show all of the connections....I think they are all in the correct place. Each connection seems to only have one "fit" for the connector.

    I have removed and re-installed each connector a few times...

    I am wondering if my wire harness was compromised through the removal and replacement process. I have had the original boardf in and out at least 8 - 10 times. I resoldered all of the connections and the relays. I swapped relays and removed and resoldered most of the components. Then I said "The Heck with it" and ordered a new board. Now It lights up correctly but will not "fire off".

    When I hit drain and no spin....then an option button...it just beeps 3 times each time I hit a button.....I will try your suggestion you posted previously and work through it again.


    I know I can beat this washer problem......


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What you did should have solved the problem. Good job. now you need to check your pin connections go through and make sure that everything is connected in the right spot. i am 100 percent possitive that something is not connected or in the wrong location check the door switch. usually when you get an f11 the control board is the only thing you need the door switch rarely goes out. But still good job.

Posted on Apr 20, 2009

  • erica graber Apr 22, 2009

    in the bottom panel (take it off) you will see the tech sheet this might help you but most of the time whirlpool doesn't want to give you too much info so you have to call for service. try the tech sheet. let me know

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Washer stops at various times during the cycle


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I had same error code F11 and DL.....I sprayed the door lock (inside) with WWD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

Jun 04, 2010 | Whirlpool Duet GHW9150P Front Load Washer

4 Answers

F11 code flashing-washer stops


hi!!!!

try to unplug it end then check the control timer if it is broken !!!!

or open it if you know and fix it may be the spring that pull back the pause botton
might be broken go check it?

Sep 19, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Duet Sport HT WFW8400TE Washer: hello i have a whirlpool duet we originally had an...


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Below I give you some solutions picked from this site. There are five down para-wise You may find some very useful:

I had same error code F11 and DL.....I sprayed the door lock (inside) with WD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

May 16, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

Washer is giving an error message 11 F


DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all your connections to make sure you don't have any loose wires. Try to tighten the two screws on the door latch as well.

The least expensive of two possible solutions would be to replace the door latch (about $50). While unlikely, you may need to consider replacing the CCU... can run between $150 and $250. Hope this leads you in the right direction

Feb 11, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Have had F DL code and now F 11 code? I know FDL


"F11" is a Serial Communications error code. This means there is a loss of communications between the Central Control Unit (CCU), Motor Control Unit (MCU), and/or controls. The following link explains:

http://www.fixya.com/support/r3608695-f11_error_code

If you are receiving BOTH error codes, this means the CCU is not communicating properly with the door latch mechanism. This can be an indication of a broken door latch, failed CCU, or interconnecting wiring between the two. The CCU has a small relay on the board that controls the door latch. These boards are not serviceable, and if defective, must be replaced.

I would recommend you try these procedures first:

1. Remove the top panel of the washer by locating and removing the three screws that hold the panel in place in the rear. With the screws removed, the panel will slide back, then lift off.

2. The CCU is located directly behind the wash tub. Trace the wires that lead from the door latch mechanism. In the area where the door latch connector plug is connected to the CCU, tap the CCU with a screwdriver. Sometimes the relay on the board sticks and the latch will not lock.

3. If the door latch still fails to lock, UNPLUG the washer and disconnect the door latch connector plug from the CCU and reseat it. Do that same thing on the door latch. Sometimes the connectors become corroded and reseating them can restore connectivity.

4. If you still have problems perform a continuity check of the wires that lead from the door latch to the CCU.

If the error code(s) still persist, most commonly this is a CCU failure. Since the control board cannot communicate with the door latch, both errors will be generated.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare.

If you have any questions about any of these procedures, or need additional assistance, please post back and let me know. I hope this help you.

Dec 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

F dL symbol on Whirlpool duet HT


It is saying there is a problem with your door Lock. when you close the door does it hold like it use too? try to open and close the door if it doesn't really close properly then you will just need a door latch. If the machine gives you an f11 code then its the main computer board that can also give your the door lock error. I would check the door first though.

Jan 09, 2009 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

1 Answer

Error code F 11/ DL


First lets get your door unlocked so you can get the clothes out.
Remove the lower front panel from the washer. Reach up to the bottom of the latch and you will feel a tab hanging from the latch. Pull down on it and the door will unlock.

When you have the panel off you should see a tech sheet, probably on the right as you are looking at the machine. This tells you what to check for each fault code.
The F 11 code is for a communication failure between the main control board and the motor control board under the machine.
The DL is for a door latch problem as you already know.
If you are now getting both codes, you either have two seperate problems (unlikely), or the main control is the problem.
The only thing that the 2 codes have in common is the main control at the top rear of the machine. Loose wiring connections at the board and faulty solder joints in the boards are the most common problems we run into with electronic controls.
Most likely the door latch was not the problem the first time you got this code. The latches are usually pretty reliable unless the switch actuator gets broken, which won't give a code, it just won't start.
Check your owners manual for the warranty information. These machines used to have a 2 yr warranty on the control boards. Warranty policies changed industry wide in fall of '06 so they may only be covered for a year on yours.
Post back if you have any questions or need help.
Thanks/Mike

Jan 05, 2008 | Whirlpool GHW9400 Duet Washer

1 Answer

I cannot get my clothes out of my he3 washer...


Here's how to get your clothes out of the washer WITHOUT causing damage to your machine.

There is a manual release, but you need to remove the lower kick panel under the door. There are three torx screws (7mm) under the lower portion of the panel. Remove the panel and set it aside.

If you reach behind the front casing of the washer by the door latch there is a release tab on the lower portion of the door latch assembly. It is a plastic tab and round in shape. You're probably going to have to feel for it. Once you find it, pull straight down towards the floor while gently pulling on the door. The door will open.

With all that said, if you are experiencing an F11 error associated with an Fdl error, chances are you have a bad door latch assembly. That may be the reason why it is repeatedly trying to lock and does not recognize that it is. If you decide to replace the door latch assembly your part number is 1094190 and costs about $50. The electronic control board you would need is part number 959503 and costs about $150. The problem with the F11 error is that the problem could be caused by the control board, a bad door latch, or bad wiring. Sometimes it can be a combination of both electronic components. Here's a way you can try to narrow it down:

1. Place the washer into diagnostics mode: On the operator console select DRAIN/SPIN, NO SPIN, the under OPTIONS press any button (must be the same button) 4 times. The washer should go into diagnostics mode at this point. "C00" will be displayed on the console you should hear a distinctive "click" of the door latch. If the door latch fails to lock, diagnostics will not start. Chances are you have a bad door latch at this point.

2. Another thing to try is to remove the top panel of the washer to expose the Control Board. It is located in the center rear of the machine. You cannot miss it. With the washer unplugged, check all your connections ONE at a time. Then attempt to run diagnostics again to see if the problem persists.

3. If you are able to get the washer to start diagnostics and an F11 appears, chances are you have a control board problem.

These troubleshooting tips are not an exact science, but I have been successful with isolating the problem this way. More commonly, the door latch fails because of the constant wear it gets. However, if you wish to replace both components to be sure, they are both easily replaced by the average do-it-youselfer. At a cost of $200 it's still cheaper than buying a new washer.

I hope this helps you. Post back with comments and let me know if you need further assistance.

Nov 11, 2007 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

F DL Error Code


If you were already experiencing the F11 error code and now experiencing the Fdl error, this more than likely is a failure of the Main Control Board. F11 is a serial communications error associated with the Main Control Board, while the Fdl error is either a failed Main Control Board and/or door latch. You can replace the door latch first to see if the error goes away, but I would almost bet you have a control board problem since you were already experiencing an intermittent error code associated to it. Let me know if you have any further questions.

Sep 16, 2007 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

6 Answers

Error code F dL, then F11


F/DL is indeed a door lock error. I had this on my machine, did a lot of research and getting some idea of how it works. The code is generated when the CCU can't lock the door. Possible causes are door latch mechanism, connecting wiring, or the CCU. I could hear clicking from the CCU on my machine which indicated to me the CCU was trying to lock the door. It tries 6 times before setting the F/DL code. I tested the latch and wiring from the CCU - OK. The clicking I heard had to be relay(s) so I figured the problem was relay contact failure. I removed the CCU board, determined which relays were suspect (there are two for lock & unlock). I changed them both and saved myself spending $300 CA on a new CCU. The relays cost just over $2 each. I found replacement relays @ Electro Sonic (www.e-sonic.com; minimum $25 order plus shipping $7.50). Relay made by OMRON part # G5LE-14-DC12 replacment for original G5LE-1-VD 12VDC. I'm not impressed to have to change a $300 CCU because of a $2 relay failure. For me this was worth the try as I have some experience working with circuit boards. The relays would be a quick repair for anyone with similar experience. Hope this helps someone.

May 06, 2007 | Whirlpool GHW9400 Front Load Washer

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