Battery for TransPart GX3 holds only 3 minute charge. When it goes, the power plug for AC falls out. Any suggestions others than new battery I cannot afford at this time. Thanks Barb232

The battery is finito, dead replace it.

I suggest check out the AC adapter first.

1) When plugged into power, and plugged into the laptop, gently wiggle the cable from the AC adapter TO laptop.

Any change?

Do the same on the power cord TO AC adapter.

NO?
Go on.

2) The port on the laptop that the plug from the AC adapter plugs into, is the DC Power Jack.
If we are discussing an Acer Aspire 5738Z Notebook PC, the DC Power Jack resembles this one, (Not installed),

http://www.batterysupport.com/acer-aspire-5738-jack-p-302046.html

(When I note the DC Power Jack, it is this link I will be referring to )

As you can see there is a Center Pin. All power removed from the laptop, use a small wooden, or plastic object, and see if this pin moves around.

ANY perceptible movement means a bad DC Power Jack.

DC Power Jack checks out it's back to the AC adapter.
Wanted to perform the easy diagnosis first.

This will require a multimeter. An economical, yet fine for this test multimeter, can be purchased for as little as $8 to $12.

Available in a multitude of stores. An auto parts store is but one example.
Analog or digital is fine.

http://www.youtube.com/watch?v=bF3OyQ3HwfU

(Analog is fine. Some of us still like 'em)

DC Voltage is what you are going to check.

Black probe lead (Negative) goes in the Common port on the multimeter. (COM)
Red probe lead (Positive) goes in the Voltage port on the multimeter. (V)

If the multimeter just has symbols around the Function Knob, set it to the dotted line over a solid line, symbol.

The plug on the end of the AC adapter, that plugs into the laptop, has a center hole, and a cylindrical metal shield surrounding it.

The Center Hole of the plug is where the red Positive lead, of the multimeter goes.

The outside cylindrical metal shell is where the black Negative lead of the multimeter goes.

Hold the AC adapter plug in one hand, and at the same time hold the red Positive multimeter probe in the center hole.

With the other hand touch the black Negative lead of the multimeter, to the cylindrical metal shield on the outside of the plug.

You should read 19 Volts (DC), or VERY close to it,

http://www.cellularfactory.com/laptop/ACER/3/305268/

I believe the AC adapter is the problem. Post back in a Comment as to your findings.

Regards,
joecoolvette

Batteries have electronics data that software has to get to properly charge it. Newer lithium batteries maybe different. But apparently, you have a work around for a lengthy use of the new battery.

either dead battery or burned out power supply try buying universal one from radioshack or best buy make sure you can return it if its not solving the problem.

Hi,

This sounds like the laptop is faulty if within minutes the laptop is totally drained of power from a so-called full charge.
Because the laptop is new then I recommend that you send or take the laptop back for repair or replacement as it's still covered by the manufacturers warranty.




Regards.

first, check that the battery connection isn't blocked by a sticker or something.
second: try disconnecting the battery and ac and hold the power button for 1 minute. then give the battery and ac another try.

let us know how it goes.

if it still doesn't work, time for a warranty replacement.

Ahh, the notorious battery problem. I had (2) units that would not charge or turn on (red light just kept flashing). I opened the unit and disconnected the battery on (1) and completely removed the leaking battery on the other since I could not find replacements batteries. The units work fine now when plugged in (AC or DC adapter of course !). Still looking for a replacement battery...

it may need to be left on charge for a while...
when u first boot by pressing power wait for a minute or so and press and hold power button til shut down then try reboot..also try boot from disk....need to distinguish whether motherboard or software issue.

Hi,

you have one of 3 things wrong here.

1:) the battery is dead, and needs to be replaced ( suggest e-bay china seller for cheapest )
2:) the AC adaptor or dc socket on the motherboard is Faulty.
3:) motherboard fault, regarding charging circuit board.

Go for the most cost effective option First. New Battery. Then AC Adaptor. Finally would be motherboard replacement.

Mike @ compurepair.

Sounds Like From Your Description That You Need Your DC Jack Repaired/Replaced..

THe DC Jack Is the Port where Your AC Adapter Plug Plugs into on the laptop.... THis can be proprietary or non proprietary.... But Either way, the Old Faulty Jack Needs To Be Desoldered and Removed, THe Board Cleaned and a New DC Jack Soldered On.. You Will Then Be able To Power On Laptop With AC Charger and Will again Be Able To CHarge The Battery..