Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Will not print

I installed a new photo cartridge, after which I printed one picture. After that the printer won't print anything else that I send to it, it stays on the fax option.

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What is the error message on the screen ... please remove cart trun off printer and start again and insert cart again

you will see error message on the screen... if this stays on fax than you have pressed fax button

Posted on Apr 14, 2009

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Hi,
Usually the refilled cartridge is not guaranteed to print very well. But still the follwowing tips may help you out.
1. Clean the print cartridge nozzles with an ear bud dipped in light water. Dont touch with hands and other materials.
2. Using your printer utility software installed in your machine, activate the clean cartridge functionality (usually HP printers will have such options)
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If none of the above step solved your problem, then its time to get a new cartridge for your printer.

I hope this is helpful to you :)

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