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Hi, back again. I bought the Bluetooth Super Mini Keyboard with Touchpad (ASK-3462) and I cannot get it to pair with my Dell Inspiron 6000. I use the Connection Wizard and I only get as far as a question about registering and it says the keyboard is already registered and I cannot go further.

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  • Leonard Ashford Apr 14, 2009

    Your solution did not help. the Bluetooth is on but it will not pair.

  • Leonard Ashford Apr 14, 2009

    You do not seem to be able to help, so forget it.

  • Leonard Ashford Apr 15, 2009

    Hi Kevin,

    The pairing button is on the back of the keyboard. That does not seem to do anything. The keyboard turns on and the light on the top blinks and when I push the pairing button on the back -- nothing happens.

    Len


  • Leonard Ashford Apr 16, 2009

    There is no software that came with the mini keyboard.  The bluetooth is already in the Dell Inspiron 6000.


    By the way, if this cannot work, do you know of a wired keyboard that is approximately 6"X9" with a touch pad?

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  • Master
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Try the following:

Remove all pairing, and restart the computer.
Do a system restore to a date before you installed keyboard software for first time.
Restart computer.
Re-install keyboard software.

Posted on Apr 16, 2009

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  • Master
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You can try to reload software if there's any and recreate the connection manager again to configure the blue tooth pairing of the devices...

Posted on Apr 16, 2009

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  • Master
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You have to pick a passcode and enter it on the host side, then re-enter it on the bluetooth keyboard.

If you are still facing issue with registration call customer service assistance 800-CompUSA ( 800-266-7872 ). Remember, you can call us 24 hours a day...7 days a week.

Let me know if you need further assistance.

Kevin

Posted on Apr 14, 2009

  • Legin Varghese
    Legin Varghese Apr 14, 2009

    Hope you are pushing the paring button on the bottom of the keyboard, and also make sure the power button is ON. once your computer detects the bluetooth device then it will ask for the passcode.



    Let me know....



    kevin

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  • Master
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Hi there,

  • try to do removing the battery on the device for a while.
  • follow the the procedure on the manual & make a new procedure on pair
in some instance you must able to pair the device in 10 second.

hope this initial info/idea helps.

let me know for further assistance.

Posted on Apr 14, 2009

  • micromaster
    micromaster Apr 14, 2009

    there was a switch on the blutooth reciever & also on the keyboard, you must press both on the same time for at least 6second.

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