Question about Brother IntelliFax-2820 Laser Fax

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Paper jam My 2828 won't allow me to make a copy, it continues to say that there is a paper jam and I can not find one. Thanks

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  • Anonymous Apr 22, 2009

    I have a paper jam problem with this fax unit. It worked well for some time and now I cannot resolve this problem. Can you help?

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  • 5 Answers

Possibley that the paper sensor at either entrance or exit is stuck or broke

Posted on Apr 14, 2009

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In some cases, not all; the paper feed rollers get dry and slick. If so they tend to feed at times and sometimes stop halfway at times. Look at your rollers.

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There are a number of conditions that can cause paper jams. First, check the condition of the paper. You should use only clean, undamaged paper designed for inkjet printers. Remove the paper and fan the edge to make sure it is not sticking together.

Next, make sure that the paper is properly loaded. The edge guides should be snug against the paper without causing it to buckle. Do not force paper into the printer.
Finally, check that there are no obstructions in the paper path. Use a flashlight to look into the printer.

If you're still having problem please contact us at LxkListens@Lexmark.com or http://bit.ly/boldchat.


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1 Answer

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was there a paper jam in the first place where you had to pull the paper out?if so try and get in there and check if there is a little peice left as i believe these have little sensors that are affected very easily by the tinyest of paper. good luck!

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1 Answer

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There is usually a back door that is supposed to be used to properly clear a paper jam, but it depends on the make and model of printer you have. You should be able to go to the online support site for the manufacturer and search support under paper jam for your model and they'll have detailed instructions.
Or write back with that info and we'll get a link for you...
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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1 Answer

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A piece of paper torn from copy paper is caught around registration switch, exit switch or feedshift switch.
so check theme.

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To whiom it may concern my printer wont allow me to fax or copy do to it saying paper jam,so I cleared the jam and made sure that nothing is in it but it keep saying paper jam and will not allow me to fax or copy. Can you kindly help me with this problem please.

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The roller may have something stuck in that area, something even as small as a peice of paper can continue to make it jam. if not, you may have to call the company to get a repair guy in... umm... or repairGirl?

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E codes are usually paper jams take out paper drawer and look for jammed paper if you dont see any unplug copier from wall and plug copier back in somtimes this wil force paper trapped in copier out as it powers up.

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