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Problem playing DVDs (is it the installation or Device???)

Hello, Please help me I have a problem, I just bought a new Inspiron 1420, and I was watching a dvd movie, suddenly it stopped playing, and now it doesn't read any DVD format. Is there a soultion or should I contact dell to replace it?

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Re: Problem playing DVDs (is it the installation or...

If its still under warranty, contact dell ASAP. try a cleaning cd, if no avail the drive will need to be replaced.

Posted on Sep 15, 2007

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Dell Inspiron 1420 is not able to read empty cds or DVDS. My I go to properties it shows empty space as 0. When I try to burn a Cd it says " Insert a blank CD"

Stephen buddy, we need to talk. I do NOT understand anything you are trying to describe. Okay, so you installed a FRESH Operating System and now it is NOT recognizing your DVD-rom, right? Okay, restart the computer and let Windows load up fully. Check Control Panel and check your list of Devices. Sometimes, when you re-install and O.S., you may have to update the firmware or drivers for certain devices.

Feb 05, 2014 | Dell DVD-rom DVD Drive

1 Answer

The DVD drive will not read any CDs or DVDs. The drive opens and closes just fine. The green light that lights up and blinks when a CD/DVD is in use is now constantly on and doesn't respond when a disk is...

Please delete the upper and lower filters in windows registry.

Follow these steps
  1. Click on Start
  2. Click on Run
  3. Type in REGEDIT
  4. Click on OK
  5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
  6. Click on the plus sign (+) next to SYSTEM
  7. Click on the plus sign (+) next to CurrentControlSet
  8. Click on the plus sign (+) next to Control
  9. Click on the plus sign (+) next to Class
  10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
  11. On the right pane, click to highlight Upperfilters
  12. Right click on Upperfilters
  13. Click on Delete
  14. Click on OK
  15. On the right pane, click to highlight Lowerfilters
  16. Right click on Lowerfilters
  17. Click on Delete
  18. Click on OK
  19. Close the Registry Editor
  20. Reboot the computer
Then download and run the Microsoft Automated Troubleshooting Services.
you can download it from this link:

Let me know if that will resolve the problem

Aug 28, 2010 | Dell DVD/Blu-ray Drives

2 Answers

I can' play american dvd's on my acer laptop bought in the uk


You will need to run a program that will disable the region lock inside your computer. One such program is DVDexploder. I am not sure if it is ok to discuss such things on here so I will let you "google" it. You can also check this guide out here BASIC REGION FREE INFO


Aug 17, 2010 | Acer DVD/Blu-ray Drives

1 Answer

I have an Acer Netbook with a Targus slim DVD player. It plays my music CDs but won't play any movie DVDs. Why? Is there some plugin that would help?

Hello Brother, You have to install Plugin for Playing DVD Movie Files.It
  • Install power DVD or Click here
  • OR Download This Player Link(You have to extract using Winrar Software)
  • OR Vlc media player Link
You are Done.... If this Helped you,Do Rate ME...Thanks for Using FixYa

Apr 22, 2010 | Targus Slimline (PA920U) External DVD...

1 Answer

Device reads cd but will not recognize a dvd

you may need the codec pack from
to play dvds. if you are running windows xp then it does not come with the codecs for playing dvds.
download the xp codec pack, run the installer and away you go.

Sep 26, 2009 | HP TS-H353B/HPBH Internal DVD Drive

1 Answer

DVDs will not play on drive(DRW-1608P3S)

The reason for this issue is the lack of a codec software like Cyberlink PowerDVD or PowerCinema.These are paid versions.We could try installing a codec pack from Klite.Its free.The link is : Please let me know whether it fixed it

Mar 17, 2009 | ASUS (GENEIRC DRW-1608P BLACK)...

1 Answer

Audio CD s fine. DVDs picture only.

convert your moviefile to a compatible one

Mar 03, 2009 | CyberLink SW- DVD Software Power DVD...

1 Answer

Playing DVDs on Laptop through the TV

Here's what's happening... software companies like CyberLink subscribe to the Macrovision requirements for playing DVDs and protecting copyrighted materials.

Macrovision has approved numerous video cards for what they call "TV Out" which allows the movie to be displayed on your TV.

Unfortunately, your Dell Inspiron does not have a Macrovision approved and supported video card in it, so it gives instructions to the computer to disable TV Out and not allow it to play anywhere besides the computer.

Jan 06, 2009 | LG DRN-8080-B for Dell Inspiron Series DVD...

2 Answers

Problems with cyberlink power dvd player in laptop

hi dear
it ofen happen at some doesnt play dvd when u use duplicate or pirated dvd disk.........
1 st use a good quality disk of dvd ,,,,,,,,,,,,,,,,,,,,
if problem remail same then imidately contact ur dealer(shop) & replase u r dvd drive............

some time it also happen due to problem in dvd drive.......

dont forget to tell me u r problem solved or not
best regards & best of luck..  

Oct 23, 2007 | CyberLink SW- DVD Software Power DVD...

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