Question about LG enV VX9900 Cellular Phone

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LG Envy inside screen no longer works

When I open the LG Envy to text, etc. there is a blank screen. I have not dropped it or spilled anything on it. Assistance would be greatly appreciated!

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  • Anonymous Apr 15, 2009

    Same problem! For no reason inside screen no longer works. Texting is possible from the front, but I cannot erase inbox, etc. Can't see pictures, etc. Please help!

  • jennlersch Apr 26, 2009

    my inside screen is black...does anyone know how to get it back on ???

  • Anonymous May 16, 2009

    I dropped it and the inside screen stopped showing

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  • Contributor
  • 14 Answers

Envs are ****- get a different phone

Posted on Apr 25, 2009

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1 Answer

My envy touch inside screen is not working, but the touch screen is. i didnt drop it or anythig. i tried charging it, restarting it, and removing the battery. theres no scratch or crack. and i dont know...


Near the joint of the phone, on the inside, there is a tiny hole that hides the switch for the inner screen...it's location is indicated by the small nipple on the upper-half of the phone, again near the joint/hinge.

This correlation between the nipple and small hole acts as the auto-off switch for the inner screen when you close the phone.
Inside the hole is a thin plastic membrane with a flexible copper contact underneath called a contact switch, and nicknamed a bubble switch for the general appearance (the shape is similar to a small bead of water on a waxed car).

Normally convex shaped, these contacts can be pressed (deformed) into a concave, which means that, as a switch, it is still making contact as if the phone is closed.
This happens often when the closed phone is pressed hard, and some never realize that they did it (sat on it, etc.) until the screen is blank.

There are 2 ways to pop the switch back out; The first is the proper way, by opening the case and accessing the circuit board...but the other way is the first-try method that you as a user can do easily before seeking a service center:
Using a non-sharp piece of wire or stiff plastic (a ball-point pen if it will fit, and if it won't a bread wire-tie folded tightly in half, or a straw from a broom, etc.), poke gently into the hole and run the point around in a circular pattern to cause the deflated bubble to pop out.
The screen will/should flicker while you're doing this...and will come on when you got it.

Apr 30, 2010 | LG enV Touch VX11000 Cell Phone

1 Answer

When i open my envy 1 (not 2) the screen is blank


it is not a setting bring it to store they will fix it

Feb 16, 2010 | Lands Phones

1 Answer

I dropped my enV2 on the floor and the inside screen won't work


SCreens can't be repaired. Do you have insurance? For $50.00 they will replace your phone with a new or refurbished and they can transfer all of your data into that newly required phone. Good Luck.

Sep 18, 2009 | LG enV VX9900 Cellular Phone

1 Answer

LG Envy inside screen no longer works, did not drop or get wet, was using it fine then all of a sudden I opened it to text only to find a black screen, buttons still light up, but no display!


there is a small very delicate ribbon cable that connects the screen to the circuit board that has probally broken. it is a common problem on phones that flip like yours does.

Jun 01, 2009 | LG enV VX9900 Cellular Phone

1 Answer

LG ENVY BOTH SCREENS BLANK


well it seems like you need the charger port service or resoldered , the flexcable in the phone may need to be replaced.

May 30, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Copying text messages?


no u cant or u should write the sms text messages and open a new microsoft word document and type it their is no way to copy ok please rate me

May 22, 2009 | Cell Phones

1 Answer

Blank screen


Mine did this too. Once you dropped it, The screen went blank because it's the first time you've done it. Just leave it off for a few hours, And it SHOULD go back to normal... If It doesn't contact T-mobile. :)

Apr 16, 2009 | T-Mobile Sidekick® 3 Cellular Phone

4 Answers

Outside and inside screen is "black", but still "glows" when powered on?


My phone is doing the same thing. My phone hasn't been dropped or exposed to any liquids, but the screens are not working. LG suggested that I send it to them. If they can't fix it, they will just replace it. The only thing I have to pay for is sending it to them. I can make and receive calls but I can't read text messages which is why I mainly got the phone. Just send it to LG Wireless. Call them and they will give you a number that has to be attached to the package and the phone. Within two weeks, they will fix it or replace it. I had to get my LG 8500 replaced, and it was no problem.

Apr 04, 2008 | LG enV VX9900 Cellular Phone

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