Question about OKI C5250n Printer

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Oki c5250n paper jam

Oki c5250n
381 paper jam from tray 1
382 paper jam from mp tray
cleaned all rollers and looked for any objects
doesent jam all the time though
help

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Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.

Posted on Apr 18, 2009

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CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
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Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
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