Question about Canon imageRUNNER C3200 Copier

4 Answers

Canon IR c3200 - CAn't dNetwork Scanning (Simple - Shared Folder)

I am trying to perform simple scanning from a networked Canon IR c3200. The machine has an IP address on the local network. The software driver CNSG242.exe has been loaded on to two different machines (during troubleshooting) both XP PCs can can detect the IR c3200 but then "selecting" it seems to do nothing. I did not load the ColorNWSGv243.exe driver yet and I'm not sure what it does, what the difference is from the previous driver and thus, if I need it.

On the machine we can scan a document to one of the mail box folders within the IR c3200 but we can't see how to get the machine to find a simple shared folder on this P2P network. All the PCs can print to the copier and detect it from the scangear program. The printer is currently networked via RJ45 directly to the router.

So close and yet so far, seems like we are missing one last small piece of the puzzle. Any help would be greatly appreciated.

Posted by on

  • dealcentral Apr 15, 2009

    Hi ,Thanks for the response. I already had the scangear tool installed and now have tried both versions of that software (242 & 243). I can detect and select the IR c3200 but selecting it does absolutely nothing (nothing happens). I thought it might open some more options or even a mgmt interface with the IR c3200 but no such luck. the IP address that comes up for the IR c3200 does not bring me to any sort of mgmt interface either when entered into a browser. It brings up a page for the IR c 3200 but only lets me activate or deactivate 4 seemingly useless items (which are already activated. Finally, this IR c3200 has a fiery server mounted on the back of it and the page that comes up for that IP says Fiery... coul dthis have somethign to do with whats holding me back? Am I getting an address for the Fiery but somhow not the IR c3200? I do not have Universal Send... just want to retrieve a simple scanned document from the IR via teh PC. Help?

  • dealcentral Apr 17, 2009

    Yes, and that was going to be my question back to you (sort of). I was going to just go ahead and connect is directly and bypass the Fiery last time I looked at it and figured that was in my way but what I wanted to rally find out is... what is the fiery server for? WHat will I be loosing? It might not even be of use to us and might have been added by a previous owner who had a use for it. I'd just like to know what a Fiery does and what I will be loosing. Thanks very much for your answers.

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

You want to scan to a network share.

On your IR, you do NOT press the hard Scan button. That is used with ScanGear.

You want to press the SEND 'soft button'.

Point a browser at the ip no. of your IR.
Login if you have an admin acct.

Choose ADDRESS on the left edge.
You configure the target network share in there, in an addressbook.

Then when you scan, you SEND to addressbook, and choose that network share.

When you define the network share, here is a gotcha:
It goes on 2 lines. First line is \\servername\sharename
Secondline is \foldername

Remember you are not using ScanGear.
You could, but since you can do network scanning to a fileserver, you "shouldn't"

Posted on Jun 02, 2009

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 93 Answers

You may also go to www.canonusa.com website and find support section, look under office equipment and browse to your model (look for imagepass series) your fiery is an imagepass C1. Under there you will find fiery remote scan available for download. That is the tool like network scangear but made for fiery. That should give you the ability to do what you are describing. If you need specifics please let me know.

Hope this helps
TankMurdock

Posted on Apr 28, 2009

  • Neil Wheeler
    Neil Wheeler Apr 28, 2009

    The above post was for another problem I apologize for the confusion. You definitely need the ColorNWSG driver as it is specific to Canon Color imagerunners this is why your scanning is failing.

    If you need specifics please let me know
    TankMurdock


×

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 66 Answers

You will be loosing rip speed and pantone color matching, leave the fiery on the machine. in order to scan you need to use software, such as adobe, to import(scan) the images. it will not just send to a file. try to download a manual for the machine, that might give you a better understanding of what you're trying to do.

Posted on Apr 22, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 318 Answers

Hi,ok you have to load the clolor network scangear exe file.If the scangear is installed,click on discoveron the color network scangear tool.It will detect the machine,select the machine.
Then it will be ready to scan into word or other programs.

Posted on Apr 14, 2009

  • Ian  Auret
    Ian Auret Apr 16, 2009

    Hi,ok this might be the problem.The scangear will not work with the fiery it only works if it is connected directly to the IR.Is there a possibility to connect the IR directly to the LAN?

  • Ian  Auret
    Ian Auret Apr 17, 2009

    The fiery we normally used on a colour copier with no TCP/IP configeration.I dont see why your have to work with a fiery.Your IR have a netwok card and tcp/ip facillities.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I Scan from a C2020?


In regards to scanning from a Canon ImageRunner to a Mac, this used to be done via SMB. But then Apple modernized the SMB protocol in Lion & Mountain Lion & Mavericks, and Canon decided to remain in the dark ages with their old-fashioned SMB protocol support. So therefore, Canon ImageRunners are now incompatible with Lion (OS X 10.7) & Mountain Lion (OS X 10.8) & Mavericks (OS X 10.9) & Yosemite (OS X 10.10) & El Capitan (OS X 10.11) for scanning via SMB.
The solution is that we now have to use the FTP protocol for scanning, when scanning from a Canon ImageRunner to a Mac running Lion (OS X 10.7) or Mountain Lion (OS X 10.8) or Mavericks (OS X 10.9) or Yosemite (OS X 10.10) or El Capitan (OS X 10.11).
To use the FTP protocol, you first need to enable it on your Mac by going into the Terminal and typing this command:
sudo -s launchctl load -w /System/Library/LaunchDaemons/ftp.plist
After enabling FTP via the Terminal, go into the Sharing system preference. Enable File Sharing in the left margin. Add the shared folder where you want the scans to end up. We usually like to create a folder on the Desktop entitled "Canon Scans", so you can just drag this folder into the list of folders. Click on the "Options" button to make sure that AFP is enabled, but you do NOT need to enable SMB.
Now you can go into the Network system preference where you will need to manually assign a static IP address for your machine. The Canon ImageRunner will need this static IP address so that it can find your Mac.
Once you've done all of the above, you can now create a new "one touch entry" on the Canon ImageRunner printer to scan to the shared folder on the Mac.
To do this, click on the physical button on the copier that says "Additional Functions", then press "Address Book Settings".
Then, on the Canon ImageRunner screen, press "One Touch Buttons".
On the next screen, press an existing name to edit it, or press a numbered button to edit a new name. (You can scroll through the pages with the arrows on the right.) You must press the "Register/Edit" button to add or edit that button.
If you're adding a new button, then on the next screen, you'll have to press "File".
Then you'll be taken to the next screen. The information to type in is the following:
Name: Give the button a name
One-touch Button Name: Give the button a short name that will fit on a button.
Protocol: FTP
Host Name: The static IP address that you assigned to the Mac. Do NOT use any special characters or slashes... just enter the IP address.
Folder Path: shared folder name. The trick to this is that you have to give the path from the starting point of the home folder. So if the shared folder is named "Canon Scans" and it sits on the desktop, then type in this file path: "Desktop/Canon Scans" (without the quotes).
User: the full account name of the account which owns the shared folder.
Password: the password for the account which owns the shared folder.
And that's it! You are now all set to scan from your Canon ImageRunner to your Mac!
I hope you enjoyed this article. If so, please donate a small amount via Paypal so that I can continue to post blog articles in the future.

Jul 15, 2014 | Canon for IMAGERUNNER C2020 C2050 C2058...

2 Answers

Need help to setup the scan fuction for Canon Image runner 4570


Do you have the send feature or just scan? If just scan you need to install scan gear to the computer you want to scan to and configure scanner, than can pull scan fro canon to any viewer installed on your computer. If you have the send feature, make a folder on the c drive of the computer , share the folder with all permissions. Touch send on screen, reg. new address, touch file, arrow down to smb file, browser button to see your network, highlight your network, touch down highlight your computer name, enter user name and password as shown, log in to your computer from canon and highlight the shared folder and hit ok. you should now be able to send to that shared folder

Oct 24, 2009 | Canon Office Equipment & Supplies

1 Answer

Network scanning problem


scanning from any device is simple you need three things 
   user name   bill    password    piguine    path            \\server\scans\shared folder
the scanner needs rights to write to  a folder on the network..  good luck

Apr 27, 2009 | Samsung Office Equipment & Supplies

1 Answer

I want to instal drivers for printer and scanner


just do a search on www.canon.com.au for your print driver and scanner driver its on on there do a search on there if you need to.
regards
canon tech

Apr 01, 2009 | Canon imageRUNNER C3200 Copier

2 Answers

Canon IR C3100N Scanner Setup


Hi Its fair simple, if you are scanning to windows PC, Create a folder called scans in your C:\ drive. Share it and give all the permissions. Thereafter log on to your copier using the IP address in your internet explorer. Go to address, click address book one, click the second tab on your left saying register new address. thereafter enter you name, then change from FTP to SMB and then host name will be your computer name\ip address, followed by scans(\\computername\scans)just like that. followed by your username and password.
Thanks

Mar 12, 2009 | Canon imageRunner C3100 Copier

2 Answers

Scanning from a canon 3220


Yes, the type of scanning mentioned by the previous answer is called 'pull scanning' and you will have limited functionality. You have to load the document on the copier, turn on the scanner (nobody can use the machine now) return to your desk which I hope is not far from the copier because the doc stays there until you 'insert picture from scanner' then the machine scans the document and you run back to the copier to get it before someone throws it in the trash! It's a free system but limited. To have a fully functioning 'push scanner' where you send a doc as you stand at the copier to either a file on your computer, server or an email address you would need a universal send kit installed. If your machine has one you'l see the option tab called 'SEND' along the top of your screen. If you have this you're in luck. All you need is to enter the necessary network and email settings which can be done by any half decent network administrator vis the 'system settings' area from the addtional functions screen (accessed by pressing the head key with a star in it). Once this is set up merely select the 'SEND' tab and insert your document. In the top right hand corner will be a drop down menu reading either 'FILE' 'EMAIL' or 'FTP' If you want to send it to a shared folder on your network (anywhere) you select the 'FILE' option and then use the drop down menu in the centre of the screen to search the network for your shared folder. Select it and then press ok then the start key - IT'S GONE - IF YOU'RE LUCKY. To send to email you just select the 'EMAIL' option and enter the email address of the recipient and ok then start and you're in business provided that all the network and email settings are correctly entered and permissions for network access is set up. The machine needs a email account registered for it as well. I'm tired now - good luck.

Feb 17, 2009 | Canon imageRUNNER C3220 Color Copier

1 Answer

Canon IR C3200N scan with MAC OSX


Hi!

Please download the drivers from the Canon Website.

Please rate this solution if you find this solution helpful.

Thanks
Rylee

Feb 08, 2009 | Canon imageRUNNER C3200 Copier

1 Answer

Sending to a file setup


No, you can't retrieve deleted phonebooks so far as I'm aware but probably you're not referring to phonebooks because there probably is no phone. But sending to a file should be quite easy. Now, as you've posted on a Canon thread, I hope you are referring to a canon, a clc or irc. If this is the case then all you do when scanning your document is in the top right hand corner where you will, by default, see 'email' you can use the drop down menu to select 'file'. Now, you will then be able to use the down arrow keys on the main display to search your network for the relevant 'shared' folder and select it. Remember, the folder must be 'shared' for the canon to see and select it and there must be no conflicting firewalls. If passwords have been set up for network access the machine will prompt you to enter it where necessary. Once you have arrived at the3 destination folder you can scan your document to it. You can set up your address book in the same way so you don't have to go through this whole procedure everytime.

Need a Canon Copier Service Manual

Nov 24, 2008 | Canon imageRUNNER C3200 Color Printer

2 Answers

Unable to set up scan feature.


First question is do you have universal send on the copier. If you have a Send tab on the touch screen you have it, if you only have a scan tab you do not.

With the send tab you can set the device up to scan, create a file and send it to a network destination. With the scan button you have to install the color network scan gear program on your computer.

http://downloads.canon.com/cpr/software/imagerunner/CNSG230.exe

This software is just a twain driver that interfaces with the copier through the network. It does not give you any software to drive the scanner, it only gives you a choice for the copier in your list of scanners. You have to use some other program (i.e. Acrobat standard or MS document imaging) to drive. After you install it open it up, let it discover the machine on the netowrk and close it. The interface only points to the device on the wore, it is not directly used for scanning.

If you have a send button I would recommend for your situation that you scan to a shared folder on your desktop. First you create the shared folder, and make sure you can see it from another PC on the network. If your other PC's can't see it the copier won't either. Create a user on the computer with the shared folder for the copier to use. Set that users password to never expire.
Press the additional functions hard button
Press the touch screen button for address book
Add an address to address book # 1
The type of address will be SMB
Register a name for the address (Scan to PC is fine)
there should be a browse button on the screen, press it
Use the up and down arrow to browse up and down the tree
when you see your network browse from the domain to the PC you are scanning to
When you try to expand the PC you will have to enter in the user and password you created for scanning
point to the shared folder you will use
OK your way back out to the user screens
Have fun scanning


Aug 20, 2008 | Canon imageRUNNER C3220 Color Copier

Not finding what you are looking for?
Canon imageRUNNER C3200 Copier Logo

2,397 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1983 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...