Question about Brother Office Equipment & Supplies

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I attempted to print a 25 page document, with reverse pages. Only 9 pages printed. I cannot print anything now. and the message on the printer reads, DATA REMAINING. I have pushed every button possible. Please help,

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  • barbs22 Apr 14, 2009

    I am not sure about how to unplug printer. I lifted the top of printer and pulled out that plug.

    and I don't know how to reboot.

  • barbs22 Apr 14, 2009

    I unplugged the printer by lifting top and pulling that one.

    I don't know how to boot.

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It seems the printer buffer memory has overflowed. Cancel the print from the print Que and switch off the printer. Give your PC a reboot too. Now switch on the printer and make sure that there is no document in the print Que. If its still there, disconnect the printer and delete the pending job, i.e. print Que. After the printer shows it ready for printing do not release the entire document for printing at one go. Breakup the print job in 3 parts and for each part manually enter the page numbers and then give the print command. Repeat this till the entire lot is over..........................sodeep

Posted on Apr 14, 2009

  • Sudeep Chatterjee
    Sudeep Chatterjee Apr 14, 2009

    OK disconnecting the power supply to the printer will shut it. The PC give the normal shut-down order and after it has shut down, restart as one normally does. After that try to follow my earlier suggestions and see if it works now................sodeep

  • Sudeep Chatterjee
    Sudeep Chatterjee Apr 28, 2009

    Just switch off the power supply to the printer. On your PC open the print queue and cancell printing of the remaining pages. Wait till you dont see any documents queued up for printing. If it does not get cancelled restart your PC, This time it should be gone. Power your printer from the main switch of the printer(on/off) Now if you want to print open that document, print it in batches of 5 pages at a time to reduce the buffer load. Or print all odd pages, reverse the paper in the stack and print the even pages, again in batches 0f 5-7 pages at a time. I hope this helps............................sodeep

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Test print shows that there is no problem with he printer.
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