Question about HP ScanJet 2200C Color USB Scanner

3 Answers

Getting error message

Dear Guru,
After a long and perfect service my hp scanjet 2200c stopped working. When I click the icon the scanner lamp goes on, a click is heard and that is all. Often a window opens saying that the scanner is being accessed by another application which I am required to exit before continuing. Have no idea how to do this. Very seldom, after an hour or two, the scanner window comes up and the scanner performs a scan.
My HP500 laptop runs on Windows XP. Other than this it works perfectly. I have the scanner installation CD.
Many thanks for your time and help. Sincerely, Ephraim

Posted by on

  • 2 more comments 
  • ravid_ephrai Apr 14, 2009

    Hi Emmisionwiz,

    Thanks for your fast response which I appreciate very much. You must have noted that the scanner carriage does move, but very seldom and after a long time, which suggests that it could be a software rather than a hardware problem. Would you, please, care to comment on this?

    Thanks again, Ephraim

  • ravid_ephrai Apr 14, 2009

    Yes, my friend, I had done all you have told me to do and more, before asking for help, but to no avail. All I got in most cases was the error message about the interferring application. Still, I shall repeat the procedure and let you know the results. Is this OK with you? If not, please let me know.

    Thanks and regards, Ephraim

  • ravid_ephrai Apr 15, 2009

    Sorry it was not

  • ravid_ephrai Apr 15, 2009

    After a long and perfect service my hp scanjet 2200c stopped working. When I click the icon the scanner lamp goes on, a click is heard and that is all. Often a window opens saying that the scanner is being accessed by another application which I am required to exit before continuing. Have no idea how to do this. Very seldom, after an hour or two, the scanner window comes up and the scanner performs a scan.
    My HP500 laptop runs on Windows XP. Other than this it works perfectly. I have the scanner installation CD.

×

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • HP Master
  • 75,822 Answers

From what you are describing the scanners drive motor is defective, the light comes on and it tries to scan but the light doesn't move across the scanner bed, correct? if so u can have it repaired or better yet replace it, scanners are cheap, but contact HP support for more info on ordering the drive motor.

Also go to this link for trouble shooting help from HP at there support site.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bps03297&lc=en&dlc=en&cc=us&lang=en&product=57854

Posted on Apr 14, 2009

  • yadayada
    yadayada Apr 14, 2009

    did you follow the HP trouble shooting guide? have u installed the latest software from the HP support site? if it before and then just stopped then the problem is most likely hardware related, but the final test is to remove the scanner and the software from the computer and then reboot the computer and reinstall the software and the scanner as instructed by the in install procedure, if this fails to correct the issue the scanner has failed, that is a hardware issue..

  • yadayada
    yadayada Apr 14, 2009

    DO WHAT EVER IT TAKES, BUT U SHOULD EMAIL HP SUPPORT ON THIS AS WELL AS LET ME HELP, 2 OPINIONS ARE MUCH BETTER THAN ONE, THE EMAIL SUPPORT IS FREE, IT IS EXCELLENT AND FAIRLY FAST.

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 254 Answers

Scanner board needs replacement its at it last stage.so its taking time to to reset and its showing error.the cost of the scanner board is $14 plus service charge.this error shows up when board gets over heated and the scanner cannot poerform.as you mentioned the message that itself says ------accessed by another application -------- that means.when you on the scanner it readjusts it gears and assembly.but it your case its moving lamp is coming up but the assembly is not adjusting and so it cannot move further in scanning operation.replace the board to sdolve it.
thanks.
get the board at local printer repair store.

Posted on Apr 15, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,170 Answers

Reinstall the scanner drivers, after that try using some excellent photo-editing software likes Adobe Photoshop to scan the files. Application provided with the scanner is usually a cheap software and not very good or user friendly. I recommend that you go for some good software. The problem will not be with the scanner.

How To Scan Using Adobe Photoshop
Part I : Setting Up

  1. Place the image in the scanner: face down on the glass, aligned with its edges.

  2. Open Adobe Photoshop.

Part II : Scanning
  1. Under the File Menu choose "IMPORT > Twain Acquire." This will open the scanning software that works via Photoshop.

  2. Select your dpi (the "resolution" of the image you need, as measured in dots per inch). Recommended dpi:

    :: 72 for web or screen use (including PowerPoint slides)

    :: 300 for basic 1 to 1 printing

    :: 300+ for enlarged prints

  3. Click "Preview." Wait for scanner to perform the "preview" scan.

  4. Use the "selection tool" to choose the area in the preview to scan (the "actual" scan?).

  5. After it has previewed the specific settings, adjustment to settings can be made by clicking on the tool icon. Here you can specify the source material (photo, drawing) for greater clarity, as well as the contrast, etc.

    It is usually best to make other changes (e.g., brightness, contrast, color balance, etc.) to a scanned image once it has been imported into Photoshop, because Photoshop can perform such alterations in more sophisticated ways than the scanning software.

  6. Click Scan. The image will open as 'Untitled document' in Photoshop.

  7. Resize the image in Photoshop. Select "Edit" menu, and click on "Image Size."
    Because large graphics on a web page can take a long time for a slow modem to load, a considerate web page designer places a small "thumbnail" sized version of an image, which is serves as a link to a much larger version of the image. Create and save first the large version of each image in Photoshop, and then the thumbnail version, each from the scan you just produced.

Part III : Saving the file in Adobe Photoshop
Specify a file format. Recommended file formats:
    :: For the web: .jpg for photos, .gif for non-photo images.

    :: For high quality prints (i.e outputting to the printer) - .tiff or .jpg (.tiff's have more info than .jpg's without the excess layer info of a .psd).

    :: For layered images - .psd only.

Save the file in a desirable location.

- - - - - - - - - - - - -

Hope I helped with the repair of your problem.
An Accept from you is how I get paid.
And a positive feed back tells me how I did with the repair.

Arjun

Posted on Apr 14, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I recieved an hp scanjet 2200c as a gift, but without the install cd. How can I install this to my computer?


You can download the HP printer scanner from their supportWEB site. Please click on this link and select your model scanner to download:-http://welcome.hp.com/country/us/en/support.html

Jan 16, 2011 | HP ScanJet 2200C Flatbed Scanner

2 Answers

Which power supply box goes to the HP scanjet 2200c?


It should give the voltage/wattage on the scanner and the power supply.
Voltage Required AC 110/220 V ± 10%
  • Power Consumption Operational ( Standby ) 19 Watt ( 6 Watt )
  • Jul 22, 2010 | HP ScanJet 2200C Flatbed Scanner

    2 Answers

    I cannot get the drivers for my HP Scanjet 2200c. It worked in XP but now I dont have the disk. I have tried the old XP drivers and they dont work. There are no updates available under windows update or HP...


    Hello,
    Below is the link where you can go and download the drivers and firmware for the HP Scanjet 2200C Flatbed scanner.
    Click Here to download
    Please let me know if you have any further questions or concerns.
    Thanks.

    Apr 16, 2010 | HP ScanJet 2200C Flatbed Scanner

    1 Answer

    Scanjet 2200c under Windows 7


    HP does not have a driver for this scanner with either Vista or Windows 7. One workaround is available in Windows 7 Pro or Ultimate. You can set up the XP mode and install the scanner within the virtual computer. Scanned files may need to be put on an external drive to transfer them between the two "computers".

    I hope this helps.

    Cindy Wells

    Jan 10, 2010 | HP ScanJet 2200C Flatbed Scanner

    1 Answer

    Hp scanner 2200c problem


    Hi FixYa Team,
    Thanks for your response. I have just now received what appears to be a good solution, but I have to try it out first.
    ravid_ephrai

    Apr 15, 2009 | HP ScanJet 2200C Color USB Scanner

    2 Answers

    Hp scanjet 2200c scanner


    uninstall /reinstall latest drivers from HP..follow directions on page for installing drivers /plugging in scanner

    Oct 09, 2008 | HP ScanJet 2200C Flatbed Scanner

    2 Answers

    Hppsapp.exe has encountered a problem and need to close.


    First make sure you have downloaded the current version of the software for yourOS.

    Next, uninstall the software that you have already and reboot the system. Now reinstall the software, plug in the scanner only when instructed to do so in the software. Try that and post back with results.

    You will first have to preview the document and then save it..

    May 29, 2008 | HP ScanJet 2200C Flatbed Scanner

    3 Answers

    How to set up and use


    What is your computer's operating system? » Microsoft Windows Vista » Microsoft Windows Vista (64-bit) » Microsoft Windows XP » Microsoft Windows 2000 » Microsoft Windows ME » Microsoft Windows 98 » Microsoft Windows 95 » Microsoft Windows NT 4.0

    Oct 06, 2007 | HP ScanJet 2200C Flatbed Scanner

    Not finding what you are looking for?
    HP ScanJet 2200C Color USB Scanner Logo

    Related Topics:

    77 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Seeker5211
    Seeker5211

    Level 3 Expert

    1089 Answers

    kakima

    Level 3 Expert

    102366 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...