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Phone states LINE IN USE.. Phone will ring can not hear anything and no dial tone

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You have a short on your line. Disconnect all phones, the replace with known working phone. may need to replace battery in cordless, or recharge for 12 to 18 hours before reconnecting line.

Posted on Apr 19, 2009

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WHEN I CALL MY HOUSE PHONE IT DOES RING BUT YOU CANT HEAR ANYTHING AND THERE IS NO DIAL TONE IN IT


you have a line fault. Phone your telecoms company. Often they can fix it at the exchange or on a pole, or the junction box outside your house.

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1 Answer

Why can't I rec or make calls?


What is happening when a call comes in are they getting a busy signal? If so your line is shorted out.. unplug all phones and see if caller hears a ring.. Then 1 at a time plug phones in. Check for a dial tone and press a digit, hang up and check and see if dial tone returns, repeat this on all phones, until you get to the phone that does not give you dial tone back after dialing a digit. That will be your bad phone... If the line was ring busy after all phones unplugged, call repair service..

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1 Answer

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If I understand you correctly, when you leave the handset in the cradle and press a line, you can hear the dial tone. But, if you lift the handset and then select a line you don't hear anything through the headset. If this is correct, I suspect the handset is damaged, the cord is damaged, or if you're lucky, the clips may not be plugged all the way in on both sides. If you have another phone that is the same, you can switch handsets to test this theory.

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I canot hear it ringing when anyone calls. there is a dial tone,and i hear it ringing when called from another line but no ringing on my end


Because you said you have a dial tone I'm guessing that this is a land line (home) telephone. Make sure that the ringer volume is turned up. You may have to search for it but it is located somewhere on the phone. Plug another phone into the same jack and if this unit work replace your phone(very cheap). Still not working then you may have a defective phone cable which must be replaced.

Hope this help with your problem.

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We called the phone company.....There was a problem up on the telephone pole. They fixed it, no charge.

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The phone rings,states the number calling but you can't talk to the caller. When you answer the phone, the person on the other end can hear you, but you can't hear anything. You can't get a dial tone when...


The switch that the handpiece activates is not working. Could be optical, magnetic or physical. It may need cleaning, adjusting or a wire connection repaired. Also check the curly cord and its connections between the handpiece and telephone.

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