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Getting a Blue Screen after upgrading with Win. Vista Business Upgrade from Win. XP Pro.

After upgrading my Acer Veriton M464 computer from Win. XP Pro. to Window Vista it started showing a box 'eDSLoader has stopped working' and when I restart the PC, it gives me a Blue Screen. What can I do to resolve this problem?

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Restart the computer is Safe Mode (press F8 when booting to get a menu of options). This will start the computer with the minimum number of drivers and "extras" being loaded. From here you can press Win+R to bring up the Run command and enter 'msconfig' and press Enter. From this tool, you can allow your normal startup programs and device drivers to load. You will want to keep anything related to your DSL drivers disabled for the time being. Then restart the computer normally. If everything loads as it should, you can keep going back to the MS Configuration utility to add other drivers and programs one-by-one and retest (reboot again) to make sure everything is working properly. Once you know what the culprit is, you can uninstall that program and reinstall the Vista version if required. (If it is just software for your DSL modem, it probably is not required under Vista.)

Posted on Apr 14, 2009

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