Question about Samsung SIR-TS160 DirecTV DTV Receiver

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Repair My receiver stopped working after a thunderstorm. Installation screen comes up but there is no satellite signal strength. All other receivers in the house are working and moving the Samsung receiver to a known working location produces the same result. Is there a Samsung authorized repair center in Florida or an exchange program of some sort?

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Re: Repair - Samsung SIR-TS160 DirecTV DTV Receiver TV Receivers & DVRs

Yes 1800-SAMSUNG

Posted on Sep 14, 2007

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Tv programs freeze up numerous times during day. have to unplug, retart each time. what can be done? I HAVE VIP 222K MODEL.

There is an installation problem, and you need a technician. When the receiver reboots, it sends a boost of power to the LNBF until it gets a signal in return, or gets a response of no signal. If you have damaged lines, a damaged receiver, damaged LNBF, or low signal reception on your antenna, a rebooted receiver will, for a very short time, boost the signal enough to get reception. Then, the receiver will drop the power back to the correct levels, thereby eliminating the short term reception boost. A technician can repair your installation to improve the reception, as long as there is Line Of Sight to the correct satellites.

Oct 16, 2014 | DISH Network TV Receivers & DVRs

1 Answer

I have Dish 322 receiver. Everything was fine; a week or so ago satellite 119 reception was spotty, now we can't get 119 at all. We get 110 but only about 34%. Sometimes the receiver will power itself off...


It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, If you are still experiencing problems, we will need to send a technician to fix the problem.

Ray Calo
DISH Network

Apr 23, 2011 | DISH Network 322 DTV Receiver

1 Answer

Satellite signal strength is good 56% but the quality is 0% how can correct this problem

Please try to increase the satellite signal to make this channel works.

Feb 02, 2011 | TV Receivers & DVRs

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Can't get EPG to display after set up


You haven't specified which type equipment you are experiencing the problem. With our DISH Network receivers, if the EPG does not display you can do 1 of 2 things. First, unplug the receiver from the electrical outlet for 10 seconds and plug back in. This causes the receiver to reboot and re-acquire satellite signal. Then it will download the EPG.

If you still don't have the EPG, you can then run a check switch test. Press the Menu button on the remote. Main Menu will display on the TV screen. Press 6 (System Setup), 1 (Installation), and 1 (Point Dish) on the number pad. Highlight the Check Switch button on the right of the screen and press select. On the Installation Summary screen, highlight the Test button on the bottom left. Press select. The receiver will perform a switch installation check. After the test is completed, exit out of all screens till you are back to the TV screen. The receiver will acquire satellite signal and download the EPG. I hope this helps.

Ray Calo
DISH Network

Jan 19, 2011 | Sony TV Receivers & DVRs

1 Answer

New customer. Installed yesterday. Worked fine last night. Turned on today, all I get is searching for signal on satellite in 2.... (771).

Go to your menu and find your signal strength bar.It's possible that your dish has shifted.The bar should read at least 60% or above.

Sep 25, 2010 | Directv Plus DVR DTV Receiver / 100-Hours...

1 Answer

Dish Network 322 will not work both TV's at the same time. If TV1 is on it works fine, but TV2 says aquiring satellite signal. If TV2 is on it works fine, but TV1 will say aquiring satellite signal. Both...

Hello! Dan Busa with Dish Netywork here intermittent signal loss like that is usually caused by some sort of glitch a hard reset ( unplugging it for ten seconds ) will usually resolve this. If your signal strength is at or above 80 that should be fine, but keep in mind you need good signal strength on both the 119 and 110 satellites ideally you should be at 70 .

Jun 25, 2010 | DISH Network 322 DTV Receiver

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Error message 771

searching for satellite signal means its not getting a connection between the satellite and the receiver itself. you can check on the back of the receiver where the satellite cables comes in, unplug the satellite cable make sure there is a copper pin sticking striaght up there to make sure its getting a good connection. also if you know where your splitter is, it has a few lines coming in and a few coming out, its somewhere between the dish and the receivers. usually in an attic or basement, or it could be at the dish itself. make sure those lines are tight, no cracks or breaks in the lines. also if your dish is easily accessible check the connections at the dish to make sure none of them have come undone or loose.

Apr 11, 2009 | Directv Plus HDTV Receiver with Integrated...

1 Answer

Reciever Not Recording

Turn off the receiver, unplug the receiver, wait 30 seconds, plug it back in, and go through the setup again. This hard restart clears the memory and restarts the DVR software(clears any software glitches) This should fix this problem assuming that your satellite signal is good. Check that during the resetup. Most transponders will show between 70 to 100 signal strength. (Minimum is 70 for error free reception) Several transponders will show 0 as they are dead on the satellite, and not a receiver problem) If your satellite signal is in the 70's or less, you either live in Maine or you may need to realign the dish or something is blocking the signal like a tree or bush growing that is partially blocking the signal causing the signal to drop out(partial recordings)

Mar 04, 2007 | Directv HR10-250 DTV Receiver

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