I have two new drives. One I insert a disc, under "My Computer" it recognizes that a disc has been inserted, however, I cannot access anything on either a DVD or CD-Rom. It shows 0 bytes. We initially had the drives on cable select. We changed that to master/slave. Now one drive works sometimes and the other, although it shows up in My Computer, it doesn't recognize any discs. Help!
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So the driver is either 'malfunctioning' or it's broken...do you know what revision firmware the drive is using? Your disk authoring software may tell you this. The latest version is 1.22 which you can get by Googling PIONEER DVD-RW DVR-112D firmware. Or go to the Pioneer website. I do not know how to upgrade the firmware for the recorder in MAC Land, in PC Land the firmware update is a simple executable file.
If you are running this version you can try to reflash it. Have you tried another brand of DVD disc? Some discs are less compatible than others. Try another brand of DVD
I have a Pioneer DVDRW DVR-K16, in a sony dv81114Notebook. Running Windows XP. It cannot play dvd's and cd's, It will recognize blank CD-R's but when I insert a DVD-R it say's no disc installed. I have firmware version 1.15.
The issue occurs only under limited environmental and use conditions that are not typical for most end users, so Pioneer anticipates that most users will not be affected. If you are not experiencing any issues currently, there is no need to take immediate action.The service issue does not pose any health or safety risk. Pioneer is aware of a potential issue with the above drives’ CD (not DVD) read/write capability. Under certain environmental and heavy use conditions, the above drives may become unable to read or write to CDs. To address this issue, for any of the above model drives that become unable to read and/or write to CDs, Pioneer will provide a replacement unit (which may be a newer model number) at no extra charge, shipping prepaid, subject to the terms and conditions of Pioneer’s standard limited warranty(excluding duration). Again, we anticipate that most drives will not be affected. However, if your DVR-1810, DVR-2810, DVR-X122, DVR-112D, DVR-112DBK, or DVR-112DSV drive becomes unable to read or write to CDs, please contact Pioneer Customer Service by one of the following methods: Complete an online replacement request form and submit it online. Once your model and serial number are validated, you will print out the completed form to mail along with the affected drive. This online form is for United States customers only. For Canadian residents, please contact Pioneer Electronics of Canada customer service directly at 877-283-5901.
This is correct, as there is no TOC on a blank disk there is nothing to read.
it is your writing software that identifies blank media when inserted, so you may wish to check your software is appropriate for your requirements