Question about Xerox WorkCentre M123 Copier

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Keep getting the 016-781 error when trying to scan and email documents I have set the printer exactly as my Thunderbird (SMTP server address, no authentication, port 25). The printer has a static IP and I set also the DNS server. But still, when I try to copy&email, I am getting the 016-781 error, which is not very well covered in the manual. I can connect to the CenterWare, so the network is set correctly. Can anybody please help me with those settings? Thanks, Michal

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  • Michal86 Sep 06, 2013

    Finally found it.

  • Michal86 Sep 06, 2013

    The printer has to have set the "Domain name", although there is no such thing in the laptop's TCP/IP settings. So I entered the same as in the DNS, namely 10.0.10.1 and voila, the printer started to send emails.)

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6ya6ya
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Posted on Jan 02, 2017

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  • 2072 Answers

SOURCE: Currently working on XEROX WorkCentre

> Support & Drivers > WorkCentre Pro 55 Support > Search Results Solution: Set up Network Scanning Using Server Message Block (SMB) Filing With CentreWare Network Scanning Software v 5.5x bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif Prerequisites:

  • The printer must be connected to the network.
  • The IP Address of the printer is required, and the HTTP option must be enabled on the printer. If you do not know the IP Address, or whether HTTP is enabled, print a Configuration Report. See the Related Items below for additional information. If you do not have this information or the printer is not configured correctly, contact your System Administrator for assistance.
  • A user account for the scanner to login to the scan server must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.

    NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.

  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
  • CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
  1. Click on [Start], point to [Programs], select [Xerox CentreWare], and then select [Add Network Scanner]. The Add Network Scanner Wizard window will be displayed.
  2. Click on the [Enable a new Xerox System Scanner for network scanning and associate it with a scan server] radio button, and then click [Next].
  3. Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
  4. If Specific IP Address is selected, an IP Address field will be displayed. Enter the IP Address of the printer in the field, click [Next], and then skip to step 7.
  5. If Specific TCP/IP Hostname is selected, a Hostname field will be displayed. Enter the printer’s TCP/IP hostname in the field, and then click [Next].

    NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.

  6. If the printer has been configured for Scan to File, a window will be displayed with a 'This device has already been configured for network scanning. Continuing will overwrite its current configuration. Do you want to continue?' message. Click on [Yes].
  7. The Enter Password window will be displayed. Enter your system password in the field provided, and then click [OK]. The Server Type (Filing Protocol) window will be displayed.

    NOTE: The initial system password at machine install is 1111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  8. From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
  9. Click on the [Browse] button located below the Location (\\Server\ShareName\Path) field. The Choose Location – Windows (SMB) window will be displayed.
  10. Browse to the server and then to the Scan folder where the CentreWare scanning folders will be installed, and click [OK]. The Location field will be displayed with the scan server name and the path to the shared scan folder.
  11. Click [Next]. The Xerox System Login Name window will be displayed.
  12. Enter the scan user name and password (this is the user account the printer will use to login to the server share) in the fields provided, and then click [Next]. The Distribution Server window will be displayed.
  13. Do not make any changes. Click [Next].
  14. Click on [Manage User Templates]. The Manage User Templates window will be displayed.
  15. Click on [Modify Template List] to begin selecting template users for this scan server installation. The Modify Template List window will be displayed.
  16. Make a selection from the list of Users and Groups, and then click on [Add] to create a scan folder and template for the selected user or all members of a selected group. If necessary, repeat this step to add additional users or groups.
  17. When you have finished, click [OK] twice. The Finish window will be displayed.
  18. Click on [Finish] to upload the scan settings to the printer. The Add Network Scanner Wizard window will close when the settings have been uploaded.

Posted on Jun 03, 2008

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  • 2072 Answers

SOURCE: Can't get my 7750dn to connect to my network

I am not sure why I can't copy and paste the instructions.
You can go to Xerox.com, then click on support and drivers. In the search box type in 7750 then go to the troubleshooting area and type in the search sett up IP and the instructions will be there.
I am sorry, I have tries numerious times to past and send it on here but for some reason it wil not send.
Be sure though, when you get into the network settings, set the DHCP to Manual or static, which ever it says. Don't leave it on Auto,change it to Manual and that way the address will not change.

Posted on Jan 27, 2009

  • 2072 Answers

SOURCE: Xerox Workcentre 4150 having problems setting up Scan to Email

  1. Print a Configuration Report. See the Related Items below for additional information.
  2. The following fields should be set as indicated for scan to e-mail to be properly enabled and set up:
    1. Under the Installed Options section, Email field: Installed / Enabled
    2. Under SMTP Setting section, SMTP Host Name or SMTP Server IP Address field requires a valid entry.
    3. Under SMTP Setting section, Default E-mail Address field requires a valid entry.
If the WorkCentre is a network connected configuration, it will arrive with the E-mail service enabled. The copier-only model is not network connected and cannot perform Scan to E-mail.
NOTE: E-mail is enabled at factory, by default. If the E-mail button is not available on the All Services screen, enable E-mail in the Tools mode.
Before starting the setup procedure, make sure the following items are available or have been performed:
  • Make sure the WorkCentre is fully functioning on the network. See the Related Items below for additional information.
  • E-mail service must be available (enabled).

    NOTE: E-mail is available by default.

  • Make sure the TCP/IP protocol is set up and the HTTP protocol is enabled on the WorkCentre; both protocols must be fully functional.
  • Obtain the IP Address of a functional SMTP mail server that accepts inbound mail traffic. See your Network Administrator for additional assistance.
  • Make sure the DNS settings are configured correctly and obtain the Domain Name address, if applicable. See your Network Administrator for additional assistance.
  • Create an E-mail account which the WorkCentre will use as the default 'From' address.
  • Test the E-mail account by sending an E-mail to the WorkCentre account. This task should be completed at a mail client on your network that supports SMTP.
To access E-mail settings using Internet Services from a web browser window:
  1. From a computer, open the CentreWare Internet Services (CWIS) window. See the Related Items below for additional information. The main CentreWare Internet Services window will be displayed.
  2. Click [Properties], click [Connectivity], click [Protocols], and then click [TCP/IP].
  3. Enter the Domain Name in the Domain Name field. For example, type: abc.xyz@company.com in the field.

    NOTE: It is only necessary to configure the DNS settings if Host Names are to be used.

    If Dynamic Addressing has been set on the WorkCentre (DHCP or BootP) the Domain Name will not be accessible. To be able to access the Domain Name, select [Static] from the IP Address Resolution menu list.

  4. Scroll to the bottom of the window and click the [Apply] button to implement any modifications.
  5. When prompted, enter the current Tools mode information in the Username and Password fields.

    NOTE: The default Username is 'admin' and Password is '1111'.

  6. Select [SMTP Server] from under the Internet Services Protocols section.
  7. Select either [IP Address] or [Host Name] and then enter the Host Name, or the IP Address and Port Number (1 - 65535) of the SMTP Server. The default Port is 25.
  8. Place a check mark in the Server Requires SMTP Authentication check box if required.
  9. Enter the Login Name and Password.
  10. Click on the [Properties] tab. The Properties window will be displayed.
  11. Click [Services], click [E-mail Settings], then click [E-mail Setup]. The E-mail Setup window will be displayed with the following list of options:
    • Scan Resolution
    • Attachment Type
    • Output color
    • Date / Time stamp on PDF documents
    • 'From' and 'To' Security Options
    • Auto send to self
    • Specify default Subject field text
    • Specify default Message Body text
    • Specify default Signature text
    • Programmable SmartKeys
    • Choose E-mail / Fax Forwarding rules
    • Choose Confirmation Sheet rules
  12. After making any required selections, click on [Apply

Posted on Mar 31, 2009

  • 64 Answers

SOURCE: xerox 7232 workcentere cannot send emails

Judging from what you've said, I would say this is a setting on the printer. You need to make sure you have the outgoing address correct. Basically go into your printer settings with your E-mail server IP's.

Posted on Jul 17, 2009

PeteGeek
  • 83 Answers

SOURCE: tried to configure fax to

smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS: 587
Port for SSL: 465

Posted on Mar 21, 2011

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