Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Rollers squeak when a fax is sent

They seem to be on the top, I wiped the dust off the roller and the squeak is still there.

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Re: rollers squeak when a fax is sent

The squeek is caused by friction if you have a steady hand get a bottle of 3 in 1 oil .. apply one drop of oil to each side of the roller ( make sure you put the oil on the metal pin that hold the rollers in place)Then feed a paper through so it lubricates those areas. this will stop the squeeking sound. Be very carefull not to get any oil on the roller. You want the oil on the metal pin that holds the roller in place. If you get oil on the roller use rubbing alchohol and a cue tip to clean it off. This is the safest liquid to use its not abrasive and it evaporates.

Posted on Sep 22, 2007

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How do i clean the rollers on my printer?

Paper Tray Rollers Step 1 Turn off and unplug your HP printer. Pull out your printer's paper tray and locate the printer rollers on the paper tray. Each roller is gray or black, and they are made of rubber. Remove the rollers from the tray.
On HP inkjet printers, the printer roller is not on the paper tray; it is on the area inside of the printer where the paper tray slides into the unit. Remove the paper tray and sit your HP inkjet printer upright, so the paper tray area is facing upward, and then look for the printer roller.
Step 2
Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the paper or internal tray rollers with the cloth. Fold the cloth in half and repeat the cleaning process until the rollers are free of dust and debris.

Step 3
Wipe the rollers with a dry, lint-free cloth to remove any remaining dust or debris. Let the rollers dry completely before sliding the paper tray back into your printer.
Internal Pickup Roller - Laser Printers Only Step 1 Turn off and unplug your HP printer. Open your printer's front door and pull the printer's toner cartridge toward you to remove it from the printer.
Step 2
Locate your printer's internal pickup roller. The roller is gray or black, and it is made of rubber. Lift the roller upward, towards the front of your printer. Pull the roller gently out of the printer and lay it on a clean surface, such as a desk or workbench.
Step 3
Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the pickup roller with the cloth. Fold the cloth in half and repeat the cleaning process until the roller is free of dust and debris.
Step 4
Wipe the roller with a dry, lint-free cloth to remove any remaining dust or debris. Let the roller dry completely before snapping the pickup roller back into place inside of your HP printer. Reinstall the toner cartridge and close your printer's door.

Aug 10, 2014 | Dell 1720dn Laser Printer

1 Answer

Black line on scanned copy

If you notice poor image quality in scans, faxes, or copies, you may need to clean the scan lens and the white roller.
  1. Unplug the power cord from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One. Note: The scan lens is located under the white roller.
  4. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  5. Reinstall the white roller.


Jul 26, 2011 | Lexmark X4270 All-in-One Multifunction...

1 Answer

When we send fax, the rubber roller on top which grabs the sheet does not have enough pressure to lead the sheet in the machine. So the fax cannot go through and be sent. Do people still provide service...


The paper pickup roller in the Feeder is bad and needs replacement. But still if you want to use it for some time then you can clean the roller with some cleaning liquid like a glass cleaner, even indl. alcohol also. But remember that the liquid should not be applied directly to the roller. Always use a clean cloth for this. And do not take much quantity so it should drip inside. Try to clean well by rotating the roller slowly.

Take care.

Jul 25, 2011 | HP LaserJet 3030 All-In-One Printer

1 Answer

Ricoh Aficio 3035 copier; Pages are getting light and has some streaks in spots, like one of the roller is getting dirty. Looking for service manual or instructions for general cleaning and maintenance.

I haven't looked inside on of these yet. I have experience with Ricoh/Savin Faxes and Printers. You will want to look at the transfer roller (or if older model, corona wires) The roller will be black unless contaminated with paper dust then, it will appear grey in color. You can carefully remove the transfer roller (they are usually meant to be customer replaceable) and using canned air, blow the excess off. DO NOT TOUCH the roller with bare hands!!! The oil from your skin will ruin the roller. Also, look behind the drum ***'y. There should be a **** about 3 to 4 inches long by 1/4 wide where the laser image is projected from. This area can be covered in toner & paper dust. Use the canned air but do not tip the can on its side or upside down. The propellant will leave a residue on the glass and can damage it! Use a clean, dry Q-Tip or Foam wipe to remove any debris from this area. By the way: How many prints have you done? All drums have a set number of "clicks" or images. most are good for 12K to 16K. I can't recall Ricoh's threshold.

Mar 04, 2010 | Printers & Copiers

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Hl-2140 noises

For a possible fix to the Brother HL-2140 squeal/squeak/noise problem open the printer at the other side from the paper tray and toner cartridge door. You should see a little black roller rod along with some white wheels.

The noise may be coming from the contact between the wheels/rollers which pull paper toward the output tray on top after it has been printed.

Check and clean/wipe the wheels and black rod, especially in the center area. Hopefully the noise will now be reduced/eliminated.

Cheers, Stephen

Sep 14, 2009 | Brother HL 2140 Laser Printer

1 Answer

Rollers squeak.

This probably means the rollers are getting slick and a little glazed. Dell printers seem prone to this. It's harmless unless it is the primary (big) rollers that push the paper up into the toner drum. See my advice to the paper jam question for fixing that.

Jun 18, 2009 | Dell 1700n Laser Printer

1 Answer

Lexmark x4270 fax machine receives faxes but won't feed paper


Try cleaning the rollers in X4270 printer. You may need to clean the scan lens and the white roller.

1. Unplug the power cord and the phone line from the wall.
Open the control panel.
2. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
3. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
4. Reinstall the white roller.
5. Reconnect the power cord and the phone line.

Next, try to make a standalone copy and let us know the results.

Apr 15, 2009 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Tiny white line through entire top length of card image??

Cleaning the printhead
This procedure is performed if you notice a streak on the card where ink was not transferred.
Note: Never use a sharp tool or a metal object of any kind to clean the printhead!

Before approaching the printer to clean it, replace a ribbon or clear a card malfunction, it is recommended that you extinguish all smoking materials, remove jewelry from fingers and cleanse your hands from oils and debris. This reduces the risk of accidentally damaging the glass substrate of the printhead and introducing contaminates to the media and rollers. Please observe all established Electro-Static Discharge (ESD) procedures any time the covers of the printer are opened or removed.

Fargo Electronics offers a Cleaning Kit (P/N 081518) which includes alcohol cleaning pens and instructions for cleaning the glass substrate of the printhead. If this kit is not available, please use the following alternative procedure:
  1. Open the top cover imaging assembly of the printer.
  2. If you observe dust and/or other particles laying on the top surface of the ribbon, manually roll it up into the take-up roll. Occasionally, dust may settle on the top surface of the ribbon and cause print quality problems.
  3. To remove residue from the glass substrate of the printhead, use isopropyl alcohol (99% pure) and a clean, soft, lint-free cloth. To clean the printhead, wipe the glass substrate from front to back several times with the alcohol-moistened cloth. Allow the printhead to dry completely before using the printer.
Cleaning the card feed rollers
Fargo Electronics offers a Cleaning Kit (P/N 081518) for purchase which includes adhesive-backed cleaning cards. These cards can be used for cleaning the gray or black card feed rollers during each ribbon change or when the rollers are noticeably dirty. Use the following procedure when using these cards:
  1. Remove the ribbon and cards from the printer. The cleaning roller assembly can remain within the printer during the cleaning process.
  2. Remove the adhesive backing from the cleaning card.
  3. With the top cover assembly closed and with the exposed adhesive-side of the cleaning card facing up, insert the cleaning card into the card hopper so that the longest nonadhesive end of the cleaning card enters the printer first. Be sure to insert the cleaning card beneath the all-metal card input roller and above the card input tray. This procedure will work best if the leading edge of the cleaning card is fed slightly past the orange-colored card separator.
  4. Once the cleaning card is properly inserted into the card hopper, run a self test. As the self-test sequence begins, you may need to push the cleaning card into the printer to help it initially feed.
  5. Allow the cleaning card to feed through the printer until the on-line LED flashes. Press the on-line button to completely eject the cleaning card. Repeat this cleaning procedure if necessary.
  6. If the cleaning kit is not available, adhesive tape is also an effective method for removing lint and debris from the rollers. Be sure to use either clear tape or masking tape. Do not use duct or strapping tape. These adhesives leave a gummy residue behind.
  7. Open the lid, and use the on-line and on/cancel buttons to rotate the main feed rollers, while applying the tape. Alternatively, 99% pure alcohol wipes can be used, but not for every cleaning, as this could eventually deplete the tack from the roller's rubber. Do not use alcohol to clean the cleaning roller assembly.
Maintaining the cleaning roller assembly
The cleaning roller assembly removes dust particles from card blanks as they are fed into the printer. Cleaning this assembly will help prevent contaminated cards from passing beneath the printhead, extending the printhead's life and allowing for higher-quality output. Refer to the following steps to clean the cleaning roller assembly.
  1. Remove jewelry from fingers and wash hands before servicing the printer to avoid damaging the printhead
  2. Open the top cover of the printer's imaging station.
  3. Remove the ribbon from the printer.
  4. Located to the left of the card hopper, the cleaning roller assembly has been identified with a label. The cleaning roller assembly is held in place by two magnets. Simply grasp the front edge of the assembly bracket with your thumb and finger and lift it out of the printer.
  5. To clean the assembly, use an adhesive cleaning card and feed it back and forth between the rollers to remove the dust particles and lint. DO NOT use alcohol to maintain the cleaning rollers, as this will deplete the tack from the rubber.
Cleaning the platen rollers
  1. Remove both the print and overlaminate ribbons.
  2. Locate the two platen rollers.
  3. Use a piece of either clear adhesive tape or masking tape and apply the sticky side of the tape to the platen rollers to lift and remove debris.
  4. Use the on-line and on/cancel buttons to rotate the rollers.
  5. After the rollers are clean, replace the ribbon and close the top covers.

Cleaning the exterior of the printer
The printer has a durable casing that should retain its luster and appearance for many years. Use mild glass cleaner or water and a lint-free cloth to remove dust and lint from the exterior of the printer. When cleaning, always spray the cloth first and then wipe down the printer instead of spraying the printer directly. It is important to regularly clean the interior and exterior of the printer at least once a week, and more often when the duty cycle is high.

Cleaning the interior of the printer
As you use your printer, dust and other foreign particles will accumulate inside the printer's case. These particles are attracted to the underside of the ribbon by static produced during printing and can cause voids on the printed image. Periodically, use the following procedure to remove dust and other foreign particles:
  1. Open the top covers of the printer.
  2. Remove both the print and overlaminate ribbons.
  3. If you have access to a very small vacuum cleaner (most computer stores sell devices just for this purpose), use it to vacuum out all visible areas inside the printer. If you don't have such a device, use a soft, lint-free cloth slightly moistened with isopropyl alcohol to wipe out all visible areas inside the printer's cabinet. Be extremely careful not to let any alcohol drip inside the printer's case.
  4. As an alternative method, use a can of compressed air and in a sweeping motion blow air into the printer from the card hopper working towards the card exit side of the printer. Use a lint-free cloth or tape to remove any particles of debris remaining on the surface of the interior.
  5. Once the cleaned areas are completely dry and free of foreign debris, re-install the ribbons, close the top covers, and install cards.
This section deals with the printer's internal and external maintenance in regards to the unit's cleaning and general upkeep. It is a good idea to clean the printer on a regular basis to ensure that the printer consistently produces high-quality output. Be sure to disconnect the printer's power cord whenever performing any type of maintenance procedure unless otherwise directed. Cleaning of the printhead, card feed rollers, platen rollers and cleaning roller assembly should be done every 250 cards to maintain output quality.

Apr 09, 2009 | Fargo Pro L ID Thermal Printer

1 Answer

Auto Document Feeder sqeeks and groans

the problem is the cluthch that controls the feed roller, do not overdrive the the roller in the opposite direction it will damaged the mechanical clutch inside.

that is the one making the sound.

Jun 09, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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