Question about Seagate Barracuda 7200.10 500 GB SATA Hard Drive

8 Answers

Seagate st3500320as firmware sd15 not recognize by bios

I have a dead seagate 500gig hdd, it has a sd15 firmware they say that sd15 firmware have a firmware bug, the solution of it is that, i have to update my hdd firmware, i have the latest firmware that is said to be good but i cannot update my hdd firmware because it is dead, the bios cannot recognize it, it just like stop or hang when it comes in detecting my HDD, when i disconnect my HDD the bios work fine, and i think my hdd motor spin because it have som vibration but not that strong.

what should I do to be able to update the firmware of my HDD.

and one thing, i read one of a story in the web, his HDD is dead and he has a important file on his hdd, so he try some trick in the net like freezing the hdd and some stuf... but it didnt work, so he try the swapping of the logical board, 1st he buy a same hdd he swap the board but it didnt work, later he found out that the firmware is not te same, so he search again, then he found a hdd whit the same model & firmware and when he swap the board it work... if i swap the board of good & the same model hdd but latest firmware version of sd1a,can it do the trick, can it work? because my hdd firmware is sd15.

Posted by on

  • Anonymous May 02, 2009

    I have the same problem. My drive(Barracuda 7200.11) worked fine last night, shut my pc down went to bed. Woke up and tried to turn my pc on but it wouldnt boot. Went into bios and it appears that it cant even detect the drive. I just bought this drive 3 months ago. I will never buy a Seagate drive again.

×

Ad

8 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

You need to access the drive controller and reset it using an RS232 to CMOS convertor and hyperterminal. The problem is caused by the firmware on the controller software going into an infinite loop.
If bios is not seeing it then none of the software tools available will allow access.
Once the hard drive is reset, the disk is fully useable again. A firmware upgrade is possible at this point, but usually we just image the disk and load it onto a more reliable replacement as most customers do not want to experience that sort of fright again.
I have fixed a few of these and have the equipment to do it, but it is not really a task for the amateur.

Posted on Nov 17, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi y'all! I had my 500Gb drive fail just before Easter. After a lot of research on the internet and inquiries to companies for a quote on data-recovery, I decided to give it a shot myself. Fortunately I have more than one 7200.11 SD15 hard-drive and one was still working. Here's how I did: I emptied the functioning drive. I switched the controllers between the drives and connected the good drive with the bad controller to my motherboard. The BIOS found it. There was some stuttering noise going on from the drive, but I had nothing to loose. I had made a CD with the firmware update to SD1A from Seagate. Once I knew that BIOS found the drive, I disconnected all other drives and booted from the CD. The firmware was updated. The drive was still not found by Windows (7 ultimate 64), but I was interested in the data from the other one, so I switched back the controllers between the discs and booted again. The BIOS found my "crashed" drive with the newly updated controller. Started Windows again and... There it was with all the data intact!
At the time of writing this, I still haven't checked if the other drive, that I used to do the fix, is still working, but... it had been emptied before the whole experiment.
So, there is light at the end of the tunnel if your drive disappears due to the firmware error. If it still hasn't failed, I recommend you to update the firmware to SD1A as soon as possible.
Have fun! Lars@floripaweb.net

Posted on Apr 05, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 29 Answers

As all the 7200.11's fw has the bug,so if you cannot update it,then maybe you can go to ask the ST official about this problem.
Aslo some tools can help you solve the 7200.11's problem,such as HD Doctor Tool from SalvationDATA.
Any problem you can ask me by my email:honglake@gmail.com

Posted on Apr 14, 2009

  • LA Mayer Apr 21, 2009

    have your solve it,sir

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

CALL ME FOR ALL UR NON DETECTING 500GB HARD DISK TO RECOVER ALL UR DATA AND REPAIR UR HARDDISK IN GOOD CONDITION ...
THANKS ...ENJOY
Chetan
call 9828224899, 9829081513

Posted on Apr 03, 2010

  • The Computer Zone 9828224899

    CALL ME FOR ALL UR NON DETECTING 500GB HARD DISK TO RECOVER ALL UR DATA AND REPAIR UR HARDDISK IN GOOD CONDITION ...

    THANKS ...ENJOY

    Chetan

    call 9828224899, 9829081513

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi guys!

I hit the same problem yesterday. The drive is ST3500320AS (Seagate 500 GB SATA with SD15 firmware).

I have some relevant data on that disk and it would mean a LOT if I could get it running, at least to copy that data.

I don't have the equipment to kickstart that drive controller.

What should I do?

Any help is very welcomed.

Regards,

Strsljen

Posted on Mar 18, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Call Seagate technical support. The guys are really helpful and will send you a ups shipping code so you can mail in the dead hdd and they'll flash the bios for you and send it back. Hopefully this will nto affect your data.

Posted on Mar 12, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Dave836, I am an amateur, so your explanation sounds good, but what am I supposed to do with it? You say you can fix it, but how can I get in touch with you so that you can fix mine (for compensation, of course).
Thanks,

Posted on Nov 27, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have my 500 GB Barracuda lying in the trash. Once the problem starts there's no way you can make it detectable....Then how are you going to update your firmware. The only solution.. Buy a new HD preferrably NOT from Seagate. There are millions of customer pissed with SD15 issue. But the GREAT Seagate has not taken any step to help you with Data recovery. Recovery firms will charge you Rs 40000 to 50000 which is 9-10 times your Seagate Barracuda.....

Posted on Jul 16, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Bios does not see secondary hdd


If you are trying to boot from this drive you have to go into bios and change the boot order.

Jun 30, 2014 | Seagate Barracuda 7200.7 160 GB Hard Drive

2 Answers

St3500320as bios not detect,i am using it as external hdd, once i used wrong power supply (original 12V, wrong 19V)and after that it was no detectable  in bios anymore, i can see some places on board...


I'm not sure I understand you correctly but this is what I think.
You tried to use the drive in an external case and the power supply was 19v. The drive really needs 12v. When you put it back inside a PC the bois does not detect it.

Id say it is destroyed. Do not wast you time with it.
If you think it is burned then it probably is.


Sep 25, 2009 | Seagate Barracuda 7200.10 500 GB SATA Hard...

1 Answer

I have the same problem


http://www.seagate.com/staticfiles/support/downloads/firmware http://atulchitnis.net/files/seagate.pdf red carefully and follow instruction

Aug 26, 2009 | Seagate Barracuda 7200.10 500 GB SATA Hard...

2 Answers

Brand new Seagate barracuda 500GB SATA hdd not detected


http://www.seagate.com/staticfiles/support/downloads/firmware/ http://atulchitnis.net/files/seagate.pdf

Jun 20, 2009 | MSI Mother Board (MSM865PEN2V) Motherboard

1 Answer

Read only on a mac


http://www.seagate.com/staticfiles/support/downloads/firmware http://atulchitnis.net/files/seagate.pdf

Apr 18, 2009 | Seagate Barracuda 7200.10 500 GB SATA Hard...

3 Answers

How to recover data from an undetected 500gb hard disk drive?


If the HDD is not detecting in the BIOS then It’s seems like to be a firmware issue on this particular series of HDD
for Model: ST3500620AS Firmware: SD15 Barracuda 7200.11 500GBytes

The one & ultimate way is to contact the nearest seagate center in your location to get the data back up & if your drive is under warranty then mostly it will be free of cost. (Not Sure about it)

Mar 14, 2009 | Computers & Internet

1 Answer

New sata 500 gig hdd - ST3500320AS SD15


Dear Customer,

thats problem regardiong to your windows version if its working proerly when newly installed than may some files delted during some uninstalation can do all this stuff,
so try to install new full version windows xp than try ,i m sure about that your problem will fixed up.

THNX

May 17, 2008 | Seagate Barracuda 7200.10 500 GB SATA Hard...

1 Answer

It recognizes the new hard drive as a DVD drive


have you partitioned and formated it ? unless you do that to the drive it will not show up with a drive letter in windows. go into control panel, administrive tools, computer management, disk management - there you should see all your drives and you can partiton, format, assign or reassign drive letters to them. hope this solves your problem.

Apr 18, 2008 | Seagate Barracuda 7200.10 500 GB SATA Hard...

Not finding what you are looking for?

Open Questions:

0 Answers

bricked hard drive? Would folling this lead to a full hard drive format or just unbricking a drive like people sat it does?? Also any other ways that might help would be great to know, heres what i'm talking about! "Fixing The Drive NOTE: Commands for you to type are in red boldface. Pay attention to upper & lower case - it is important. Turn on power to the RS232-to-TTL adapter and the hard drive. After a few seconds, Press CTRL+z. You should then see a prompt like this: F3 T> If not, swap TX & RX wires. Access Level 2 (type /2): F3 T>/2 (enter) F3 2> Then spin down the (disconnected) motor: F3 2>Z (enter) Spin Down Complete Elapsed Time 0.147 msecs F3 2> Very carefully, remove the cardstock that you placed between the PCB and the drive head contacts. Carefully replace and tighten the 3 loose screws. I suggest using a small piece of masking tape to help you hold the screws while you put them back in place. Then start the motor: F3 2>U (enter) Spin Up Complete Elapsed Time 7.093 secs F3 2> Next go to Level 1 (type /1): F3 2>/1 (enter) And do a S.M.A.R.T. erase (create S.M.A.R.T. sector): F3 1>N1 (enter) Cycle power to the drive, then do partition regeneration: F3 T>m0,2,2,0,0,0,0,22 (enter) After 15-30 seconds, you should see something like: Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 14, Max Certify Rewrite Retries = 00C8 User Partition Format 10% complete, Zone 00, Pass 00, LBA 00004339, ErrCode 00000080, Elapsed Time 0 mins 05 secs User Partition Format Successful - Elapsed Time 0 mins 05 secs Do not turn off drive until you see this message. Once seen, drive can be turned off. Power down everything, place drive back into your computer, and confirm that it's working." Thanks.

Apr 12, 2010 | Seagate Barracuda 7200.10 500 GB SATA Hard...

Seagate Barracuda 7200.10 500 GB SATA Hard Drive Logo

8,004 people viewed this question

Ask a Question

Usually answered in minutes!

Top Seagate Computers & Internet Experts

Computer Links

Level 3 Expert

2385 Answers

Steve

Level 3 Expert

3287 Answers

terminalcon

Level 2 Expert

81 Answers

Are you a Seagate Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...