Question about Phones

1 Answer

Startalk voice mail system

It stopped working...I got a new board put it in but still says "inactive feature" everytime i put a code in

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 8 Answers
Re: Startalk voice mail system - Phones

Try typing FTR 9*1 and see what happens.

Posted on Sep 16, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Locked out of Nortel t7316 every time you press feature and #983 or 985 it displays inactive feature.

F983 and F985 are voice mail access feature codes. Try rebooting your voice mail system to see if the unit recovers. There is no switch so you will need to unplug the power to the VMS to reboot.

Jun 29, 2015 | Nortel Phones

1 Answer

Why would a NorStar StarTalk suddenly stop accepting voicemail calls?

"Q: My Norstar Startalk, Flashtalk, or voice mail says my mailbox is not accepting any more messages. I deleted all my messages, but callers still cannot leave a message. Why?
A: Check with your voice mail administrator. Chances are another Mailbox on the system used up all the message storage space. Usually it's the general delivery mailbox that hasn't been checked for messages on a regular basis."
Frequently Asked Questions

The following discussion suggests that voicemail can be inactivated, and cab be re-activated by logging in and pressing '4'
Startalk Flash Won answer Nortel Phone System Tech Support

This says that the mailbox must be initialized.

Oct 06, 2014 | NorStar Phones

1 Answer

Unable to access voicemail feature inactive

This means the system can no longer communicate with the voice mail. You can try to locate the voice mail and power cycle the unit to resolve the issue, If you still get inactive feature after the reboot you will need to replace the vms.

Mar 18, 2014 | Nortel Networks T7316E Telephone Platinum...

1 Answer

Admin nortel i can't access the adminstrative programming. i enter feature 983 and it says "inactive feature". how can i fix it to where i can set up a new mailbox?

If you are getting inactive feature when entering feature 983 the phone system and voice mail unit are not communicating. This usually requires a power reset to clear. Or the voice mail unit is in trouble and a vendor needs to be called.

Aug 12, 2013 | NorStar T7316E Corded Phone

1 Answer

How can I activate feature 981

Press FEATURE (above the HOLD key on old sets or the Nortel Symbol on the new sets)
Then press 981 on the dial pad.

If states "Inactive when done then your voice mail system is down or the feature code was changed, either way if you do have voice mail then call your tech in to check the system right away.

Dec 19, 2012 | NorStar T7316E Corded Phone

1 Answer

I have M7310 phones with the complete system I can not seem to be able to activate our mail box system, we tried entering f:981 and F:983 however it says feature inactive

If none of the voice mail feature codes work (feature 980-989) then the voice mail system is either not working or isn't recognized by the telephone system.Go to your communications closet and check to see if theres a power light on in the voicemail.If not then you might want to call in your tele system service provider.

Jan 15, 2010 | NorStar Meridian M7310 Phone

2 Answers

Old Startalk A voice mail and date and time does not match telephone system. Any ideas

enter feature 984
the display should say log:
enter 1020000 and press ok
display should say <date>
press next if ok or chng if not
display should say enter hhmm:
enter time in 12 hour format
display should say retry am pm
press applicable key
press next then Rls

Oct 07, 2009 | NorStar Startalk Flash 2 Phone

1 Answer

Reinstalling a Startalk Flash 2 and when I dial 903 or 983 I get

You dont have integration.
First this is at least 2 port voicemail so you should have at least two extensions and ports cross connected to startalk.
Once you verified your ports and extensions everything should work since you received system preprogrammed and none of the programming was lost.

Apr 10, 2009 | NorStar Startalk Flash 2 Phone

1 Answer

Had to rebuild mailboxes and now the main inbound number cannot dial internal extensions.

Does feature 983 still show as an inactive feature? You need to reinitialize the feature codes if the system was reset.

Please post what is currently happening.

Dec 31, 2007 | NorStar Startalk Flash 2 Phone

1 Answer

Inactive features

Is this just voice mail or are other features not working. Voice mail is a separate part from the phone system so you could be having phone system trouble or voice mail trouble. Most Norstar system use a capacitor for memory backup and they typically do not fail. I have seen circumstances where rapid on/off cycles (that can happen when the power goes out in a storm etc..) cause the programming to become scrambled. You should put your phone system on a good surge protector or UPS battery backup. How about other programming? Did anything default? What is the time and date on the system?

Jul 11, 2007 | NorStar M7324 Telephone

Not finding what you are looking for?
Phones Logo

Related Topics:

289 people viewed this question

Ask a Question

Usually answered in minutes!

Top Phones Experts


Level 3 Expert

93922 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Cindy Wells

Level 3 Expert

4720 Answers

Are you a Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides