Question about Vantec NexStar-3 External 3.5inch SATA&USB2.0 Hard Drive Enclosure (Black) (NEWITEM58149860) Drive Case

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My computer doesn't recognize my Nexstar 3 external hard drive?

I'm on Windows Xp and before it worked fine, I plugged it in and right away it would show up in My Computer as E: and F: drives and "autoplay" would come up. Now when I plug it in, my computer shows the notification like it is plugged in, but doesn't show anything in My Computer, doesn't let me run the drives, and they don't show up in Disc Management.
Any help would be greatly appreciated as it is my backup drive with everything important on it.

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fire sine
  • 382 Answers

SOURCE: Nexstar External drive

If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

Posted on Oct 22, 2007

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wuntwowun
  • 1 Answer

SOURCE: Computer not detecting NexStar 3 USB 2.0 External hard drive

I'm not a computer expert so I won't use too much tech language but after months of dissapointment, I finally got my NexStar 3 to work and it was actually easy!

At first I thought it was a driver problem so I tried to find a driver on line or in the disc provided (it wasn't neccessary as I run windows XP).

Then I actually opened the disc provided and found the PDF manual and opened that for a read (maybe the answer was in there?) Yep!! It has the answer you are looking for. Part of this manual 5.2 describes that "a partition is required" if the hard drive does not appear under My Computer.

To do this you:
Right click on your "My Computer" icon and choose "Manage",
Under "Storage" on the LEFT pane, select "Disc Management",
Find the drive (mine was around 300GB so I knew it was the one) at the bottom Left and "Initialize" the disc by clicking on "not initialized",
Then in the bottom RIGHT Pane, where the status bar is, Right click and choose New Partition,
Follow the directions from the Wizard. (Recommended partition type is "Primary" and file type "NTFS".

When this is done you should see your drive under My Computer.

NOTE: This formatted around 23GB on the newly created "E" drive I selected.

After this, by Right clicking the other unallocated area of the drive I went on to format the rest of the drive as a "F" drive which contains the other 256GB.

Hope this helps!

Keith in South Australia.

Posted on Sep 20, 2008

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