Question about Lexmark X6170 All-In-One InkJet Printer

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Lexmark x6170 Printer keeps giving me a message that the color cartridge is missing. I put a new cartridge in the printer. I removed the plastic protector film from the cartridge. What is wrong? How can I fix this problem?

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  • Anonymous Dec 10, 2007

    I took the tape from a new cartridge, put the cartridge in, and I am still receiving a message that the cartridge is missing. My Printer is x3470 Lexmark.

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Grab a pencil rubber or metal cleanning cotton and clean the contacts both on the printer and cartridge. while you're at it take a kleenex and clean the metal rod that drives the cartridge container.

Posted on Apr 14, 2010

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Try cleaning the contacts on the cartridge with an alcohol wipe. These are the coppery things on the side adjacent to where the ink comes out. Make sure that you are using the correct cartridge and try it with a genuine Lexmark cartridge rather than a remanufactured/refilled.

Posted on Sep 17, 2007

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1 Answer

My Lexmark X6170 does not recognize new color cartridge (83)


This may be a problem with your ink cartridge connection.
Take out the cartridge, and you'll see copper tabs that are connection points for your printer. Clean those connection points off with a cotton cloth, maybe wetted just barely.
The place that you put the cartridge in the printer has the same copper tabs that the cartridge has. Clean those as well.
Put the ink cartridge back in and see if it is detected.
Thanks for using FixYa.

Aug 07, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark 6170 Cartridge Error 50C How to resolve?


"Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Apr 17, 2010 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

I have a Lexmark X6170 and when I try to copy it says "error 50C cartridge error consult manual. I have changed the black cartridge but not the color I don't use color it was working fine . I can find my...


The error is telling you that the color or black cartridge is missing. It's not recognizing one of your cartridges, most probably the new black cartridge. Here's a link to the Lexmark website to guide you on what to do with that problem. http://bit.ly/bkCWPF

Mar 25, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark x7170 printer cartridge error


Remove the color ink cartridge and double check that the plastic tape, which you removed from the cartridge is completely removed. I've noticed that sometimes a small piece of the protective tape tears and stay stuck on the cartridge causing the printer to give a false error. When replacing the cartridge be sure its fully inserted into the color cartridge holder and the locking mechanism locks securely.

Jan 17, 2010 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Lexmark x6170 printer color cartridge but wont print


COULD BE COLOR CARTRIDGE IS DRY ! have it check to an OFFICE MAX or WALGREENS

Oct 30, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

All in One Lexmark cannot recognize Color Cartridge


Try cleaning the contacts on both the ink cartridge and the carriage with a cotton swab dipped in alcohol. It that doesn't work, replace the ink cartridge.

Mar 30, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Error C50 on Lexmark X6170 printer


The ultimate permanent fix for the x6170 printer would be to purchase new cartridge snap-down levers (the levers that snap down inside the dell printer to hold the cartridges, blue for color and black for black). If you purchase snap down levers for a Lexmark printer series X5100 or X6100 or Z55 or Z65, the little guide peg inside the snap lever would work with an unmodified 83 and 82 Lexmark cartridge. All Lexmark did for Dell to make the Dell unique, was to put special Dell snap levers on the printer. I considered breaking off the little guide peg on the snap lever, but decided against it as it appears to help hold the cartridge in alignment

Mar 08, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Color cartridge message


Hi Marty, naughty printer. It is not reading your new cartridge. Clean your printer with own program and if this faild do it youself with cotton tips and proper cleaning solution. Try printing now. Dn't forget to reset ink and cartridge settings for new ones. cheers lilac gerry xxx

Oct 14, 2007 | Lexmark X6170 All-In-One InkJet Printer

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