Question about Whirlpool MH7140XF Microwave Oven

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GE Model JVM172 Microwave oven stopped working. All lighted features also completely dead.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: GE Microwave Oven JE2160

A microwave can be dead for many reasons.

It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 24, 2008

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MicrowaveSvc
  • 9047 Answers

SOURCE: GE Microwave Spacemaker oven, Model JVM240

That would almost certainly be a problem on the control circuit board. If the bulbs happen to short / blow out or if they are removed or installed while the microwave is still plugged in, there is often an arc which causes damage to the board. We repair regularly these boards for such problems for $32.50 nationwide.

Posted on Dec 25, 2006

  • 5 Answers

SOURCE: oven and microwave combo

Your microwave is plugged into an outlet built into the top of the oven. This outlet has a "circuit breaker" that trips when using the self cleaning feature. This is a design flaw that Jenn-Air/Whirlpool refuses to acknowledge. You just need to reset the breaker button that the microwave is plugged into. It's right next to the outlet.

Of course, getting to the reset button is your only challenge. You need to pull the microwave and oven out of the wall/cabinetry in order to get to it. The unit is heavy so you will need help. Or, call a certified repairman and they should be able to do this for you in 30 minutes or less so the service call should not run you more than @$85 if it is no longer under warranty.

I would also suggest you contact Jenn-Air to complain about this issue and seek reimbursement from them if necessary.

Posted on Jan 04, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave stopped working for no reason

A microwave can be dead for many reasons.

It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

At our site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

If you don't find your tech sheet, you can download it here.

If the cavity thermostat needs to be checked or replaced you'll need to pull the oven from the wall.

You can download Whirlpool owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 23, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: microwave dead even though power works

It sounds like the magnetron overheated and opened the thermal fuse on the magnetron.

This can be caused when the internal cooling fan is not running or by a magnetron that is failing.

When I say internal cooling fan, I do not mean the hood vent exhaust fan which you can turn on and off manually.

I'm instead talking about the internal fan which comes on automatically whenever you microwave.

It is vital that the cooling fan runs, or the magnetron will be destroyed.

There should be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can also find helpful exploded view diagrams and order parts by entering your full model number here.

The magnetron will have a 5 to 9 year warranty. Your manual will tell you that.

You can download GE owner's manuals and installation instructions here.

If needed, GE may send you a replacement magnetron. GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 08, 2008

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Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

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heatman101 ;';;';'

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