Question about Epson Stylus CX6000 All-In-One InkJet Printer

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Installed new OEM Epson ink cartridges, get error message 2. Cartridges are installed correctly and tested ok. Chip problem? Print head problem? Cartridge problem?

I put new oem Epson cartridges in my CX6000 all in one and the printer does not recognize them. I get error message 2, can't get past that.

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  • Anonymous May 05, 2009

    I tried uninstalling and rebooting and I still get the same message to replace the (empty) cartridges......and the cartridges are full. Now what?? Also, the install disk says to turn off and disconnect the printer while installing......so how does the printer know it's been uninstalled and then reinstalled???

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  • 28 Answers

Go to printers and faxes, and uninstall the printer.
reboot, this should solve the problem

Posted on Apr 14, 2009

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1 Answer

My printer is not recognising the replacement ink cartridge although I've used these before many times


If you have just installed a new cartridge and you still see an ink related error, the cartridge may be incorrectly installed. Follow these steps to make sure the cartridges are correctly installed:

  1. Make sure the Epson Stylus is turned on.


  2. Do one of the following:

    • If your printer indicates that an ink cartridge is expended, press OK.


    • If your printer does not indicate that any ink cartridge is expended, press Setup, select Maintenace, and press OK. Then select Change Ink Cartridge and press OK.
  3. Open the scanner.


  4. Open the cartridge cover.

    Caution:

    Never attempt to open the cartridge cover while the print head is moving; wait until the cartridges have moved to the replacement position.

    To avoid damaging the Epson Stylus, never move the print head by hand.


  5. Press down all the ink cartridges until they click into place to make sure they are properly seated.

    Note:

    If a cartridge is properly seated already, you may not hear a click.


  6. Close the cartridge cover and press it until it clicks into place.


  7. Close the scanner.


  8. Press OK to begin charging the ink. This takes about 2 minutes.

    You see a message on the display screen when ink charging is finished.

    Caution:

    Never turn off the Epson Stylus while the ink is charging or you'll waste ink.
If the issue persists, it appears to be an issue with the cartridge(s). Contact Epson for further assistance.

Sep 25, 2014 | Epson Stylus DX8400 All-In-One InkJet...

1 Answer

Why is power button light blinking green on Epson SX200 printer?


Regarding your recent inquiry about the Epson T071 ink cartridge error message ("Ink Light is red", "Cartridge Not Recognized", "Replace Cartridge", "Installed ink cartridge is expended." or similar cartridge/printer alert message) associated with your Epson SX200 printer, the cartridge probably has a mis-programmed smart chip...

NOTE: If you had the cartridge refilled, the cartridge chip must be reset. Re-programming, which typically yields a green light to show success, it does not always result in correct smart chip reprogramming. It is also possible they may have forgotten to re-program the ink cartridge. If a compatible/clone cartridge, it could be a reprogramming issue or defective chip (which is common). Or, such a failure could be an electrical failure of the ink cartridge itself*. Unfortunately there is nothing you can do from home....the chip(s) need to be re-programmed (at refiller) or replaced with a new cartridge from vendor.


*OTHER POSSIBLE CAUSES OF FAILURE:
Either the external chip or internal ink sensor is electrically bad (the internal ink sensor detects if cartridge is really out of ink). If you return the cartridge to your retail refiller and they re-program the cartridge(s) a 2nd time but the "replace cartridge" message, or similar blocking message persists, then this is the likely cause and the cartridge will need to be replaced with a new one.

1) Confirm if this is just a nuisance/annoyance alert (i.e. "non-genuine" cartridge ) vs. an actual 'unrecognized cartridge' alert (i.e. Red X's on printer display / Windows pop-up message). Please visit the following Inkjet411 support page which will help you delineate the difference: http://inkjet411.com/?page_id=73

2) On some Epson printer models you may need to scroll thru the menu options AT THE PRINTER'S CONTROL MENU (i.e. right arrow key) to help determine which specific ink cartridge is actually causing the 'Unrecognized Cartridge' error condition. On the other hand, for general 'non-genuine' cartridge alerts, typically you can bypass these errors by clicking thru the acknowledgement prompts or via the arrow keys: http://inkjet411.com/?page_id=1939

3) We suggest you remove all the ink cartridges, inspect the smart-chips condition (on rear side) and ensure there are no cuts/gashes or ink residue present on the micro-chip surfaces. To be sure we suggest you clean the micro-chip surfaces; click here to see 2 different pictures of this along with cleaning instructions: http://inkjet411.com/?page_id=1939

4) If the error continues (following ink tank re-programming a 2nd time), then we suggest you install a new genuine Epson ink cartridge into the printer to verify the permanent PRINTHEAD is functioning ok. Here is how the PRINTHEAD works: http://inkjet411.com/?page_id=2054

NOTE 2: Following refilled cartridge installation, your printer/computer may display an ink alert message such as "non-genuine cartridge" or "you have not installed genuine Epson ink cartridges" - these are COMPLETELY NORMAL alerts when using refilled ink cartridges. Press proceed/continue/accept/yes/OK to dismiss the prompt. In some cases you may have to scroll over using the arrow keys to dismiss the alerts. Additional alerts may be displayed the first time you go to print or copy - dismiss the alerts accordingly to resume normal print operations. For more information on Epson ink cartridge alert messages please visit: http://inkjet411.com/?page_id=1939

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CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors or permanent PRINTHEAD damage (especially for 3rd party inks which contain volatile organic compounds or VOCs). We do NOT suggest refilling these types of ink cartridges.....refilling of Epson original/genuine ink cartridges is only suggested!

Epson T068 thru T130 Ink Refilling Services & Additional Cautions: http://www.youtube.com/watch?v=Jp575rE9y0Q

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NOTE 3: If, after replacing the cartridge(s), with brand new Epson Original ink cartridge(s), is the only solution which corrects the problem, then you likely have a defective cartridge (internal ink level monitoring circuit), unrelated to the refilled cartridges. If, after replacing the cartridge, or cartridges, with brand new Epson Original ink cartridges, does NOT correct the problem, then you may have a defective PRINTHEAD (i.e. permanent electrical sub-assembly which the cartridges plug into). For more information please visit our support page which explains the natural degradation of PRINTHEADs over time: http://inkjet411.com/?page_id=2934
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For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

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epson is crappy printers i know alot of people like it on repairing them i will never buy epson or brother ... anyways hopefully you have OEM/REAL epson cartridges.......otherwise it will give you an none or empty cartidges.

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Starts on page 23. http://files.support.epson.com/pdf/nx125_/nx125_qr.pdf
Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. Note: Leave the expended cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1. Turn on your printer. 2. If an ink cartridge is expended, the error and ink lights on the control panel stay on. 3. Open the document cover, then open the ink cover. Caution: Do not remove the ink cartridge guard or you may damage the printer.24 Maintaining Your Printer 4. Press the y Stop button. If a cartridge is low or expended, the print head moves that cartridge to the replacement position to indicate that it should be replaced. The P Power light starts flashing. If two or more ink cartridges are expended, the expended cartridge at the far left moves to the replacement position. The P Power light starts flashing. If no cartridges are low or expended, the print head does not move. Note: Do not hold the y Stop button for more than three seconds, or the printer may start cleaning the print head. 5. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children.Replacing Ink Cartridges 25 6. Before you open the new cartridge package, shake it gently four or five times. Then remove the cartridge from the package. Caution: Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge. 7. Remove the yellow tape from the bottom of the ink cartridge. Caution: Do not remove any other labels or seals, or ink may leak. 8. Insert the new ink cartridge into the holder and push it down until it clicks into place. 9. Press the y Stop button. If another cartridge is low or expended, it moves to the replacement position. Repeat steps 5 through 8 to replace any other cartridges that need to be replaced. When you press the y Stop button and no other cartridges need to be replaced, the print head moves to its home position and the printer starts priming the ink. This takes about 1 1/2 minutes.26 Maintaining Your Printer When the P Power light stops flashing and the error and ink lights go out, ink charging is finished. 10. Close the ink cover, then close the document cover. Caution: Never turn off the your Epson printer while ink is charging or you'll waste ink. If the error and ink lights remain on after the print head moves into its home position, an ink cartridge may not be installed properly. Press the y Stop button again, and then press the ink cartridge down securely. Note: If you replaced a cartridge while copying a document or photo, cancel printing and make sure your original is still placed correctly on the document table. Then copy your original again. If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

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Which lights are blinking red? What is the rate of the flashes? I'll assume that one of the blinking lights is the power light (just means error).

If the either of the ink cartridge lights is blinking rapidly, the cartridge may not be seated correctly. Try reseating the cartridges and then press OK to clear the error. If it is a less rapid flash it could be that the print head isn't reading the cartridge ink level correctly. Please note: refilled or non-Epson cartridges may not be read correctly due to information stored in a chip on the cartridge or in the printer.

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If the Check paper light is blinking check for a paper jam or the printer looking for a different paper size.

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So ;
1. Check chip conector at head carriage.
2. Check the wiring of the head, and chip.
If two point above is ok, the last action is check the power supply and board. It may be epprom is damage.

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So ;
1. Check chip conector at head carriage.
2. Check the wiring of the head, and chip.
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