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Error 701 when loading recovery discs

I have an hp pavillion ze4500 laptop. i saw on another persons problem that the disk might be dirty or scratched. is this error code the same for all computers or do error codes mean different thing for different computers? ive been trying to find a solution to this problem for a long time. im amazed at how attached one can become to his/her computer. please help what happens is this: i insert disk one and it will upload about 11% and then a message will come up saying "error #701" any help would be greatly appreciated

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Sounds like a scratched or damaged disk try another bootable dik if it boots than that is most likely the problem.

Posted on Aug 08, 2009

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How i can recover my hp pavillion dv4000 without using cd


For computers manufactured and sold in 2006 or later, based on the Microsoft licensing agreement, you can create a personal recovery disc to restore the computer to its original operating system. If you cannot create a set of recovery discs, you might be able to order a set of replacement discs from HP. HP maintains an inventory of replacement recovery discs for several years after the product has been released. However, because of licensing restrictions, HP is only able to provide these recovery discs for a limited time. If the computer is several years past its warranty period, HP might not be able to supply replacement discs for your computer. If this is the case, you can install a new operating system that meets the minimum system requirements of your computer, or, alternatively, upgrade your computer hardware.

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My hp pavillion laptop came with with windows vista installed, no disc. it is now corrupted. i do not have a recovery disc. Can i download a repair disc from your website?


No stevecummo, as FixYa does not provide this service.

However you can contact HP Support, and obtain the Restoration disk.

In the USA for example,

1) The Restoration disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 1-800-474-6836 to speak to a representative. (24 hours a day, 7 days a week)

Have the Product Number written down from the white Service Tag, on the bottom of the laptop, to give to the representative.

http://welcome.hp.com/country/us/en/contact/phone_assist.html


For those outside the USA here is the HP Support Worldwide contact information,

http://welcome.hp.com/country/us/en/wwcontact_us.html



Laptop on, insert the Restoration disk in the optical drive.

When asked perform a;

1) Non-Destructive Installation: (Repair)
For repairing the basic Windows files. Saves the personal information you have on the laptop.

2) Destructive Installation: (Full Installation)
Deletes all personal information saved.

Takes the computer back to day 1 when it came from the factory.

Regards,
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The recovery disk is defective so the install is bad. Install using another disk (even a generic retail one of the same type will do) and your key.

Jul 14, 2010 | HP Computers & Internet

1 Answer

My pc is lock .my dauther try to many password


Some times the CAPS Lock key may be on, so please make sure that the CAPS Lock key is off.

If the issue still exists, I request you to perform the full system recovery using the recovery disks. To perform this full system recovery, you can use the recovery disks that you have created using the recovery partition.
Use the recovery discs to restore the PC by following the steps below:
1. Insert the recovery disc in the optical disc drive and start the computer.
If the computer is running, insert the recovery disc and immediately click Start and select Restart to force the computer to start from the recovery disc.
2. When prompted, Press any key to boot from CD or DVD, press any key on the keyboard.
3. Allow the recovery disc to start and load the required files while the Microsoft loading screen is displayed. It may take several minutes to load the required files.
4. When the HP Recovery Manager window displays, click Advanced options , System recovery , and then click Next to open the Recovery Manager.
5. Follow the on-screen instructions and perform the required actions.
NOTE: Do not interrupt the recovery process even though the computer may restart and the Windows desktop may display at various times.
· When prompted, follow the on-screen instructions to Backup the user files.
After performing the backup, when prompted, re-insert the recovery disc, and then click Next to continue the recovery process.
· A status box is displayed to indicate the status of the recovery and the estimated time remaining.
· If you used multiple discs when you created the personalized recovery discs, follow the prompts to remove the first disc and insert any requested discs.
6. When prompted to Insert the Supplemental driver disc , take one of the following actions:
· If you purchased a replacement recovery disc from HP, and it included a Supplemental driver disc, insert the disc and click OK or Next . The recovery program checks the supplemental disc and installs the specific needed files.
After the Supplemental files are installed, a prompt is displayed to remove the Supplemental disc and insert the original recovery disc.
· If you purchased a replacement recovery disc from HP, and it did not include a Supplemental driver disc, click Skip or Cancel . The recovery program will ignore the request and install the next file on the recovery disc.
· If you created a personal recovery disc, press Next to continue.
7. Continue following the on-screen instructions to complete the recovery process.
NOTE: If you have not created a personal recovery disc, or the recovery disc fails or become corrupted, see HP Notebook PCs - Order Recovery Discs for Vista as your notebook is preinstalled with Genuine Windows Vista Home Premium with Service Pack 1.
For detailed steps you can refer the provided web link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00809678&product=18703
NOTE: Clicking the above link may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box.
If you do not have the recovery disks you can order these recovery disks from the local HP phone support. Please use the provided phone number to contact the local HP phone support.
Phone number: 800-474-6836

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1 Answer

While i am trying to fix my HP laptop with recovery discs, it won't work, first it starts off normally, it reads the disks, starts recovering, and then it gets to like 68 percent and just shuts off...


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Hp pavillion ze4500 fan running continuously


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Error #701


The error message means cannot read from disk. Your third disk must be dirty, faulty or scratched.
If it is dirty wash it in cold water, rinse well with dry cloth taking care not to leave cloth fibre on disk, then try again.
If it is scratched or faulty I suggest asking a replacement from Panasonic.

regards

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