Question about Pride Jazzy 1103 Ultra Standard Power Chair

7 Answers

No power to Jazzy 1103

Chair stopped working when I turned the speed knob. Chair is fully charged. All controller lights are on, none flashing. Wheels are engaged. Both motors work when controller is by-passed and they are connected directly to power. A disconnected motor will return a VSA diagnostic flash code (two reds for left motor, three reds and one yellow for the right motor), but there are no other flashing code lights when the motors are connected. I can find no loose or poorly connected wiring. Pride will not give or sell a wiring schematic. The Pilot controller booklet, available from the Pride site, gives very little help other than a table of the diagnostic code lights. Don't know where to go from here. No insurance; I am on my own. Any help will be most appreciated.
Reese

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  • 5 more comments 
  • Estragon Apr 14, 2009

    This chair has no horn button. Batteries are fully charged as shown by voltmeter. Wheels are engaged, as stated in original posting.

  • Estragon Apr 14, 2009

    Potentiometer tests OK.To make sure, I swapped in another one. No change. All is as it was in my original post. Any other ideas?

  • Estragon Apr 14, 2009

    If current controller is faulty, why isn't it showing flash codes?

  • Estragon Apr 15, 2009

    Are you talking about opening the controller unit (the unit with the joystick) and unplugging the one board that can be unplugged, or are you simply talking about unplugging the controller unit from the chair itself?

    Thanks


  • Estragon Apr 15, 2009

    The controller on a Jazzy 1107 consists of a series of circuit boards contained in the small unit that is mounted on the chair just in front of the arm rest. It also contains the joystick, the speed control, and the VSI flashing code lights, an ON/OFF switch and a programming socket. This controller connects to the battery, motors, etc through a long cable which is plugged into a connector block under the seat at the back of the unit. This block also contains connections for charging the batteries, a charging ammeter and a circuit breaker. No controller functions are made here; they are all made in the small unit with the joystick.

    Please be specific as to which unit you are speaking of.

    Thanks,
    Reese

  • Estragon Apr 15, 2009

    The previous expert seems not to understand the workings of the controller. Nor did I anywhere indicate there was an "eight-bar" flash.Indeed, part of the mystery is that, unless I disconnect one or the other motor, there are no VSI FLIGHT diagnostic flash codes.

  • Estragon Apr 15, 2009

    hardly a solution

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Estragon, I hope you got your chair rolling, and I hope idiots that don't know anything about them would stop throwing **** against the wall.

For your benefit and others, if they happen to trip over this situation, here's my take from hundreds of calls on these kind of critters.

First rule: Don't believe the "black box" codes; ever. The fault codes come from a known working controller, with all well in the world.

Analogy is if your brain tells you that your left foot is asleep, it probably is. But if your brain's been whacked by a baseball bat, bottle of Tequila, or some whackytobacky, and your brain thinks everything is bad, then mayhaps it is the brain. Long story short, you have to have a known good, working motor to plug into the two-motor test to eliminate a black box mis-read. These guys often give off false motor faults on the wrong motor, or, on both motors if the controller is jigged out, and than you get all kinds of wrong flash codes. Before you spend $900 to replace a motor, take it, actually both motors, if possible, to a local electric motor repair shop and have them hit it first.

That's cheap, and will get you pointed in the right direction.

Posted on Jul 08, 2009

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  • Pride Master
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You need a factory service manual to fix this yourself, I think you mentioned that it can not be the motor controller logic board or it would give a code, nothing is farther from the truth, yes most times a code to indicate a fault is set, but not always, it would be nice if it was 100%, then everyone could fix anything electronic with no need of technicians. In any event In any event I will bet the controller is defective.

Posted on Apr 15, 2009

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  • 291 Answers

I dont think any of the part is faulty .its the problem of control board that is not faulty but it has just got hanged in or you can say stopped in stand by mode.to resolve this the board has to be removed from the wheel chair unit for a hour or so.then again reinserted as it was.remove all the external and removable cable plugged in the board.as when you remove the cable then only it will get reset after when you reconnect the cables/wires.do not remove the wires which are soldered on the board.only remove that wires that are plugged in the main board.wait for 1 hour then connect it again and check out.it will work. thanks .keep updated.please do rate the assistance.thank you for using fixya.

Posted on Apr 14, 2009

  • jamesrated Apr 15, 2009

    i meanb by the controller board under the unit.that is the main board.from where every thing is getting controlled.
    thanks.please do accept the solution.keep updated.
    thanks.



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  • Master
  • 530 Answers

Hi standby for a while i'll sent you how?

Posted on Apr 15, 2009

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  • 205 Answers

You will need to take it in for repair. 8 bar flash usually means you have a bad joystick/controller. They can sometimes send it in to the manufacturer to have it repaired. Find a reputable dealer and relay this info to them.

Posted on Apr 15, 2009

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  • Master
  • 15,935 Answers

Obviously the speed controller (potentiometer - throttle pot) is faulty.

Click Here for the largest scooter parts store. Enter your infornation or shoot them an email, and they will be able to supply you with the parts you need.

Thanks for using FixYa!!

Posted on Apr 14, 2009

  • 1 more comment 
  • blueextc3221
    blueextc3221 Apr 14, 2009

    The only thing remaining in the system is the controller.

    This -controls- everything on the scooter.

    Use the same link - and see they dont even sell them seperate - they DO repair them, however.

    This is a proprietary part that only the manufacturer installs!

    To avoid purchasing a new controller - I would get the one you have serviced.

    They are offering a special for $389.99 currently.

    That sure beats a new controller for $1800.00

    You have done all the troubleshooting you can possibly do.

    Have the controller refurbished. Most likely it is a cold solder joint - or electrical component failure.

    They will test, callibrate and return it to you.



    Thanks for using FixYa!!

  • blueextc3221
    blueextc3221 Apr 14, 2009

    HERE is a direct link to the refurb. page.

  • blueextc3221
    blueextc3221 Apr 15, 2009

    Hi - im back - you didnt use the continue with expert function.



    The entire joystick controller must be sent in.

    Think of it as the BRAINS of the unit.



    Use the link I provided, and you will see the entire unit must be sent for refurbishing.

    Thank you

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  • Master
  • 1,197 Answers

Your joystick may be locked, may be as simple as pushing horn button 2X

and i ve red someperon posting here in fixya that The battery of the chair is dead. It will say its charged but then when you take it off it will die.

Check to make sure the motors are both engaged and not in the freewheel position


hope i was helpful somewat...

thank you
good luck with ur chair...
have a nice day

Posted on Apr 14, 2009

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How to reset controller on jazzy power chair


yellow light is flashing and i can't turn chair off. still operates.

Jun 20, 2012 | Pride Jazzy 1103 Ultra Standard Power...

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Chair is charged up. When we turn it on the lights, top and bottom set, flash on and then goes off.It shows a full charge when it flashes. Battery should be good,It's not that old.


You can visit this website to find answers on what the flashing trouble indicator lights mean: http://www.pgdt.com/scenter/diagnostics/diagvsi.html
Locate the page that has the controller used on your power chair/scooter and count how many lights are flashing to diagnose the trouble. If your insurance purchased the power chair for you, they may also cover the repairs; contact them for information.
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tam The batteries need to be replaced. With the lights flashing indicating low voltage and the chair just creeping means weak batteries. With a donated chair you do not know how long the chair sat without being charged. You need to purchase 2 U1 batteries. If there is a battery warehouse store near you or an Interstate battery store check with them because your cost will be less than going through a provider. Hope this helps you

Sep 26, 2010 | Pride Jazzy 1103 Ultra Standard Power...

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Chair no longer charges, no flashing or blinking, lights,


The number of lights that are blinking indicate what the problem is. Visit this site to locate the type on controller on your power chair and you will be able to see that the blinking lights mean:
http://www.pgdt.com/scenter/diagnostics/diagvsi.html
Try to reset your manual brake release as this is a common problem.
If you continue to have a problem, contact your manufacturer or dealer for service. If your insurance purchased they power chair for you, they may also cover the cost of repairs.
Good luck!

May 07, 2010 | Pride Jazzy 1103 Ultra Standard Power...

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MY CHAIR WILL NOT CHANGE SPEEDS IT IS VERY SLOW AND WILL NOT INCREASE SPEED AT ALL. LIGHTS ON POWER LIGHT INDICATOR FLASHES CONTINUOULSLY


Your batteries are bad or not charged up is it only 1 red light flashing or is it all power lights flashing 1 red means not enough charge. all means internal problem with joy stick

Mar 05, 2010 | Pride Jazzy 1103 Ultra Standard Power...

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There is a series of diagnostic flash codes associated with the controller. The diagnosis depends on which color and how many lights are flashing. If you post the combination, I can help you. Or you can download the Basic Operation Instructions of the Pilot Controller from the Pride website. The codes are listed on page two on the troubleshooting instructions.

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