Question about NorStar T7316E Corded Phone

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Changing the names on extensions

I have a problem I looked in all the manuels I have and nothing seems to say anything about how to change the names on how they appear on the extensions. Help

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  • 5 more comments 
  • Anonymous Nov 26, 2007

    1. I want to change my internal greeting and nam

  • spiwak Jan 08, 2008

    I need to change the name that pops up on the other phones in my office, a girl used to work here and her name pops up and I need to change it to my name, how would I go about doing that?

  • sheba1102 Feb 14, 2008

    I need to have my phone display the internal extension that are calling and cannot find anything on how to do that. I want to be able to see the extension # and name of person who is calling. I have already programmed their names on the phone system.. just cannot view on display, all I see is the extension that is calling. Help

  • G4Scondoeast Mar 31, 2008

    Person have changed at 3 offices and the old name is appearing on the extension. How do I update the correct name??

  • Anonymous Apr 20, 2008

    How do I get into a voicemail if I don't know the password? (Associate no longer works here, I need to change the password for a new associate)

  • enableconf Jun 25, 2008

    I have already gone into Feature 983 and changed the name on an extension, but when that ext makes calls, it still comes up as the old name. How can I fix this problem?

  • cris2009 Jan 22, 2009

    i tried one of the solutions below but i cannot get past "terminals & sets"



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Pw: 23646
Terninals & Sets
Show set: (type your extension in)
Your extenstion shows: Your Name or Name You want to Change
press top right Arrow button
Bottom right Arrow button
CLR Change

Press Change, then use the keypad to type in new name
Prees bottom Arrow Button again, then Release button.

Posted on Oct 30, 2008

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Go into prgramming, sets, enter your ext #, hit top right once, then bottom right scroll 3 times to set name, hit change on the hot key enter name.

Posted on Jan 14, 2008


Go to this website:

Posted on Jul 25, 2008

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I keep getting a message on phone when trying to access voicemail. N* Vm Busy. how can I correct this. It is showing up on all phones.

Posted on May 27, 2008

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Posted on Jan 02, 2017

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I am also trying to change the extension names but for some reason when I press program the only thing that shows up is "Program No?" what do i do next?

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When you find that phone and press program **1234, you'll go into programming. Dial 004 and press ENTER. If you press ENTER again, you'll be looking at extension 101, or you can dial an extension and be looking at a name. Now you spell out the name on the keypad using the letters and the arrow key if necessary and press ENTER (the center of the Navigator button) to store the name. Notice that the 4th time you press a 3 letter ALPHA key, you will get lower case letters. Punctuation is under the 1, * and # keys and Q appears under the 1 and 7 keys :-)

Next steps you to the next extension and you can just pick up the handset and set it back down to end programming.


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Change name display on Toshiba DKT2020-SD

I am assuming you want to change the display to read another persons name, or blank. If that is correct:
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That opens edit mode.
an example. My phone reads "MARK 29"
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# toggles between alpha/numeric
* moves the cursor, I repeat * until cursor is under M
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Hit the 4 key, the R changes to G. Hit 0, G changes to H.
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Hope that helps!
# toggles alpha/numeric

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