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Every once in a while my key pad first letter row Q thru P and second letter row keys a thru L will not operate. When the letter q is pushed qa will come up on the screen and when you push the a key qa comes up.Other times the key pad is fine. Is there a keypad test?

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  • NitrusInc
    NitrusInc May 11, 2010

    Is this a Dell Desktop or Laptop?

    If it is a laptop the Dell Diagnostic CD in extended mode should detect any issues. Re-seating the keyboard cable is relatively easy and could be the issue.

    If it is a desktop keyboard, generally if the keyboard is well connected, its either a bad port or a bad keyboard.

    As far as a keypad test, I would search on Downloads.com or etc. , but have not heard of such a thing (sans the Dell Diag.)

    Good luck

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Hi,
Keyboard errors are Locale setting errors.
check your regional languages in control panel,
are set to english at the top, and save it.

Should be good if hardware ok

Regards
Richard.

Posted on Apr 22, 2009

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