I have two lines/numbers for my business and do not want to add additional lines and cost to my phone bill yet want to maximize the effective use of both lines. Currently, I have DSL and fax only (receive and send) on one line utilizing an HP all in one machine. I do not currently call out or receive calls on this line other than faxes period. The other line simply has a phone with answering machine. I do not want to change the numbers that my customers utilize currently to fax or call to talk as they are familiar with them, etc. My question is simple: Can I buy a two line phone and get more use out of the now fax only line without disrupting fax receiving, hanging up on calls, etc.? Do I need a splitter? Something or anything else? Do I change the settings on the phone and or fax to a particular function setting? My main objective is to utilize the now fax only line for incoming customer call overflow and transfer customers to different people within our office to respond to their particular needs using a cordless handset and the other line (ie now fax only line).
You can buy a 2 line phone, but to use the fax/dsl line for voice, you will also need a line sharing device.
"The stick" is a good brand....
All it does is recognize if an incoming call is a fax or a voice call. If fax it would go to a fax port on the stick. If voice, it comes out the voice port which you can call on.
The same rules apply to this line....if something is using it, the next call will get busy......But now you could have the phone company "Hunt" your line 1 to line 2 (fax/dsl) if line 1 is busy.......hence...2 incoming lines....
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