a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi there! The tanks, brushes, nozzle and handle can be removed from the cleaner by following these quick steps below.
1. To remove the clean water tank simply grasp the handle and push down on handle to unlock it, then pull the tank out by the handle.
2. To remove the dirty water tank, slide the latches open located on the sides of the cleaner that hold the tank to the base of the cleaner. Grasp the handle and pull up and off.
3. For brush removal, with the handle in the upright position, tilt cleaner back until handle rests on floor. Grab brush assembly and pull firmly.
4. To remove the nozzle, with handle in upright position, tilt cleaner back until handle rests on floor. Pull tab at rear edge of nozzle and pull forward to remove nozzle.
5. For handle removal simply remove the handle screw and lift up on handle.
Disassembly beyond this point is not recommended. Hope this helps!
If the carpet cleaner won't "Extract" water from the carpet, try using the upholstery / hand tool. If you have suction there, your selector switch / knob is either in wrong position, or broken. There may also be a tear in the hose on the inside of the cleaner, or the waste tank is not sealing well.
I think you have the same problem as me, If you lay the handle down and remove the tank you'll see a vacuum hose that runs from about the middle of the machine back towards and up into the handle. that hose probably has a hole in it. which is my problem also I can't get at the part of the hose that runs into the handle. I hope I could at least help you figure out what the problem was.
Sounds like the suction motor is not working correctly. Either clogged with dirt or objects or it is failing.
Check this first:
Not suctioning properly, first check the motor duct gasket. To check
this, first remove the tank and place your hand over the rubber square
If your machine does have suction at the duct, continue to check the following:
Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
Remove the tank from the machine and ensure the tank lid is attached
properly. The front window must first hook onto the lip of the bottom
of the tank and then drape over the tank. Latch the bottom tank to the
top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT
REMOVED FROM THE MACHINE.
Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank. Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
The machine must be in an upright, locked position and set to the Hose
Attachment setting. If the handle is slightly tilted back while using,
it will create a small gap at the suction inlet (where handle meets
gasket, above the Bottom Tank) which will cause little or no suction.
Check the red Tank Lint Screen for debris. If the Lint Screen is dirty,
the unit will have poor suction. Clean the Lint Screen if necessary.
If the float flap door in the tank lid is activating prematurely when
you turn the machine on, this flap door should be replaced. Check the Tank Lid and Tank for damage.
If there is no suction there, please take your machine to a
BISSELL Authorized Service Center for inspection.
Don't listen to Solution #1, it is simply NOT correct. This is the correct answer:
As you stated, you already know where the water hose connection
is. It is under the easily visible port cover on the top of the
What is NOT easily visible is the connection for the vacuum hose.
That's because the machine needs to be "reconfigured" before the hose
can be attached. To "reconfigure" the machine:
1) Remove the cover off the waste water tank and notice how things appear--it will soon be important.
2) Find and remove the "panel" on the front of the waste water tank by sliding it straight up and out.
3) Replace the panel with the connector by sliding it straight
down. When finished the top should look something like it did in
step 1). This assures that the dirty water will be vacuumed into
the waste water tank.
Hmmm...I have the same problem...if you remove the water tank and the water collection bucket and look at what is remaining. Now step on the lever to lean the upright part back and there is a hose there that goes from the hand held hose into this hose into the dirty water tank. MINE is broken at that center point between the handheld hose and the dirty water square thingy...It's probably fixable...maybe this helps you?