Question about Motorola Mobility Moto Q

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I can't send text messages with my Cricket Motorola Q

Please can someone helps me? I just bought a brand new motorola Q on ebay. I can receive text messages, but I can send them. An error occurs while sending a text message.
Please how can I do to fix that problem?
Thank you for your help

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  • Anonymous May 14, 2009

    cant send only receive with my moto q9m

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Hey, I just bought the same phone from ebay, and it was preflashed for cricket too. My phone had the same exact problem. I called cricket technical support at 1-800-274-2538 and they refreshed my flashing while i was on the phone with them. As soon as I got off the phone with them my phone worked perfectly. I hope this helps! - Alyssa

Posted on Jul 19, 2009

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To all moto Q owners when sending a text and the error can't send text message ocures use the master reset in the system tools menu on the phone.Iit will solve the problem!

Posted on Apr 13, 2010

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No dont use the master reset - that will wipe out the flashing - from what i have read in my many hours of researching why my pix messaging and internet are not working on a fully flashed phone. so i repeat do not do the master reset - from what i understand - it will require u to do a whole new flash! who wants to pay for that on this piece of **** phone. not i.

Posted on Jun 05, 2010

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Posted on Jan 02, 2017

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier&#39;s store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn&#39;t seem to recognize it right now - I&#39;ve seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola&#39;s site for your carrier. I just downloaded the Verizon firmware as an example - Motorola&#39;s website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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