INTELLIFAX 2820 NO FAXES COMING THROUGH

It sounds like they have a Digital Phone Line

most new machines have a fax block mode to eliminat unwanted faxes coming through, just reset your fax machine to factory setings and then re load your personal data , this should rectify this problem

You need to make sure that your machine is set to "FAX" mode,not"PHONE"mode and that it is in "AUTO"receive, not "MANUAL"receive mode.

Maybe one bottom is stock down... puede ser que algun bottom este aplastado u oprimido. verify all bottom in your control panel.

Have you set up for automatic receive. Some faxes will only work on pressing receive button manually

From everything that I've seen I don't see any way to tim stamp incoming faxes. Almost all fax machines should automatically time stamp outgoing faxes unless the user has removed that function for some reason. If you are getting faxes from people that don't include time stamps than the next best thing is to use the journaling feature. The 2820 can print a journal of past incoming faxes that will include timestamps of the past faxes recieved in either 6,12,24 hour or 2, 7 day intervals. The default is every 50 faxes. To change the settings:

Press Menu/Set, 2,4,2
2. Journal Period
Use Arrows to choose an interval
Press Menu/Set
Press Stop/Exit

See user manual for setting ring sensitivity. This may be where your problem is. Hope this information was helpful!

Remove drum unit. in front of the toner cart. there is ether a green or blue slide lever. move the slide 10-15 times back and forth. make sher the slide is all the way over to one side. reinstall drum & make a copie. hope this works.

Try unplugging the power cord.

Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

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