Question about Brother IntelliFax-2820 Laser Fax

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INTELLIFAX 2820 NO FAXES COMING THROUGH

Last week we were getting partial rings, but we believe most afaxes were wtill coming through. I unplugged the machine and the missing faxes, etc, came through. Yesterday it rang, but no faxes came through. Today, it isn't ringing. We have a seperate line for the fax. I have tried to "reset" it. When I pick up the phone on the fax, I hear nothing. I tried picking it up and pushing "start." it says receiving but eventually goes back to the same "air" sound. Please help!!! It isn't even ringing now!

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  • Anonymous Nov 13, 2007

    phone is not ringing but someone is calling

  • Anonymous May 16, 2008

    I have problem with my personnal telephone line. When somebody call the fax strat after two ring.

  • love ya May 20, 2008

    same

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Oops, I disconnected from the chat with you after I said I would stay connected. If you have any other questions, feel free to ask them here. Just for our knowledge base, in case anyone else has this problem - it turned out to be a short in the phone line. When picking up the handset connected to the fax machine, there was no dial tone. When connecting the fax machine to another phone line, the dial tone returned. After swapping out the phone cord between the wall and the fax machine to be sure that wasn't the problem, Jriedel is now talking to the phone company about it.

Posted on Sep 12, 2007

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