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Acer Crystal Eye webcam

Pop up message says Camera not found Popup message 'camera not found' Acer Crystal Eye Webcam for Acer 6920 Gemstone. I checked under device manager and everything is fine. How do I get it to work?

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1 Answer

How i can solve the problem "camera no found" after click on acer crystal eye webcam


you need a physical camera to use as the camera . do a system search for your camera

Mar 14, 2015 | Acer Aspire E1-531-4444 15.6" Notebook...

1 Answer

Hi. I have an acer aspire 8735G, and the camera was not working properly. I uninstalled the drivers from device manager. Then tried reinstalling the driver back (from acer website) and the following...


sorry to say this dude......your acer crytal eye webcam hardware failed....
"feel free to ask regarding further issues...am here to guide u based on computers"

Aug 21, 2011 | Cameras

1 Answer

I have a problem with my webcam of acer 6920g.when i try to open it it comes out camera not found.why?i have already tryed to reinstall the drivers of the cryrtal eye but it's not working.i have saw that...


hi... pls look for the version of your crystal eye webcam that fits to your camera.... then uninstall the one you already installed and reinstall it... make sure that you will use the right CD driver of your camera... thank you very much...

Jul 06, 2009 | Acer Aspire 6920 Notebook PC

2 Answers

Crystal eye webcam for acer aspire 6920G says camera not found


hey, I had the same problem, I've got an Acer Aspire 6920 and I swapped out Vista that was on it for Windows XP

I went to the link you posted but it just goes to acer.com
so I figured I'd try something

if you go to acer aspire 6920 drivers, you can only pick Vista and Windows 7, and not Windows XP

instead, pick 6530 drivers (older acer) and pick the Bison driver:
http://global-download.acer.com/GDFiles/Driver/Camera/CCD_Suyin_2.0.8.3.zip?acerid=633639858186446758&Step1=Notebook&Step2=Aspire&Step3=Aspire%206530&OS=V10&LC=en&BC=Acer&SC=PA_7

Install it (with or without installing the previous Crystal eye, doesn't matter, and it will work properly

Feb 25, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

To capture video acer aspire 6920 acer crystal eye webcam builti


you need to download a video capturing device
if your system did not come with one
the built in webcam is exactly that for messaging programs and taking snaps but they can be used for video and this is usually something you need to get on your own
debut is usually a pretty good site
please don't forget to rate me

Feb 07, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Acer Aspire - Crystal Eye Webcam won't record video


Update the drivers. The Crystal Eye is not the best camera out there. I have had to update mine 7 times and only owned it for 3 months

Feb 06, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Camera not found


just try to update the drivers for ur crystal eye webcam

Dec 06, 2008 | Acer Aspire 6920 Notebook PC

4 Answers

Acer crystal eye webcam


After weeks of trying to install my Acer Crystal Eye Camera on an Acer Aspire 6920 with a fresh vista install, I have finally solved this problem.

The error I was getting when trying to install the drivers:

"Could not install device. The required section was not found in the INF."

The problem is a missing registry key for Imaging Devices.
Here's how to fix it:

1. Start Menu > regedit.exe
2. Expand HKEY_LOCAL_MACHINE
3. Expand SYSTEM
4. Expand CurrentControlSet
5. Expand Control
6. Expand Class (and keep it highlighted/selected) 7. Edit > New > Key
8. Rename the key to: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
9. Open the key, in the right hand side double click (Default)
10. Rename the Value Data to: Imaging Devices 11. Reinstall device drivers and you're done!

May 11, 2008 | Genius VD3000022 Webcam

3 Answers

Acer Extensa 5420-5687 Crystal Eye webcam


I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

Apr 29, 2008 | Computers & Internet

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