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I click start menu, open my computer when I click on any folder to open in c: drive I get a message windows explorer has encountered a problem and needs to close. we are sorry for the inconvenience. I also get the same message if I try to open a certain file on the desktop. I click for details and I see App name: explorer.exe App ver: 6.0.2900.5512 Modname: pdshext.dll Modver: 4.0.10.1 offset: 00012d43
Uninstall PowerDesk or My PowerDesk. Some malware camouflage themselves as PDShExt.dll, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the PDShExt.dll process on your pc whether it is a pest or the real deal. If neither program list above is installed, download http://www.neuber.com/taskmanager/index.html?ref=file.net as run the program.
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If its a cd or dvd disc you are referring to there is a horizontal slot on the front panel of desktop computers just insert the disc into the slot once it gets half or three quarters of the way in the computer should find it and drag it into the computer .
Then access this disc in windows explorer.
Click start all programs accessories open windows explorer my computer you should see your drives C: usually your hard drive D: your cd dvd drive and your usb drive E: or F: click to open it Windows Explorer is an application that enables you to locate system files, folders and components on your computer. It enables you to make adjustments on components installed or running on your computer. It provides detailed information about your files and folders and enables you to organize them by renaming, copying, or moving them. You can launch Windows Explorer in several simple ways.
Right-click the Windows "Start" menu and click "Explore" to launch Windows Explorer. You should see the system folders in the left panel. Click the folder that you want to launch. You should see the contents of that folder on the right panel. Alternatively, launch Windows Explorer by double-clicking "My Computer" (Windows XP) or "Computer" (Windows Vista and 7) on the desktop. Click the "Folders" button on the top. You should see the system folders in the left panel. Click the folder that you want to launch. You should see the contents of that folder on the right panel. Alternatively, click the Windows "Start" menu and click "Programs" or "All Programs." Scroll up and select "Accessories." Click "Windows Explorer" to launch Windows Explorer. If you need more help with this post a reply
Are you sure the files are going in there? Many times the manufacturers only allocate the size that they need partitioned on that drive. I have seen many cases where that drive is full from factory and people always get that message.
Click Start and right-click Computer .
Select Properties .
Click System Protection from the left side of the Window.
In the section "Automatic restore points", remove the selection next to the D: drive, and then click OK . If the D: drive was not selected, close this window.
Figure 3: System Protection tab with D: drive unselected
Right-click Start Explore All Users .
Before you can remove the backup files and folders, you need to be able to view hidden system files as follows:
From the explorer window press the Alt key on the keyboard to make the menu bar appear in the window.
From the file menu, click Tools , and then select Folder Options .
Select the View tab.
Select Show hidden files and folders , remove the selection from Hide protected operating system files and then click OK .
From the Folder Options window in explorer, double-click Recovery (D:) .
If a Window opens stating "You don't currently have permission to access this folder" opens. Click Continue .
If you previously copied or created any files into Recovery (D:) and you want to keep them, copy them to another drive - such as the C: drive.
Find and delete any files that you previously copied onto the Recovery (D:) drive.
CAUTION:Do not delete any files that are associated to recovery! Do not delete the items RECOVERY, $RECYCLE.BIN, boot, hp, PC-Doctor, pcdr, or PRELOAD! Doing so can prevent a future system recovery from the hard drive. If you are not sure, do not delete the file.
Press Shift + Delete to permanently remove the files.
To delete files created from MS Backup (MS Backup files are not recovery files), find and delete the folder with the same name as the computer name in the Recovery (D:) partition. For example if the computer name is BOB-PC, the folder containing the backup files would be named BOB-PC and would be deleted.
Several confirmation windows open. Click Continue , and Yes until the folder is deleted.
To set Windows Folder Options back to their original setting as follows:
From the explorer window press Alt to view the file menu.
Click Tools , and then select Folder Options .
Select do not show hidden files and folders and select Hide protected operating system files .
Click OK .
Close explorer. The Out of Disk Space errors should no longer appear. If you would like to use the Microsoft Backup Tool again, open it and select a different external backup device to store the backup files on.
Type "services.msc" at the prompt which will open the Services window.
Scroll down the alphabetical list in the right window pane until you come to the entry with the name "Print Spooler"
Right-click this entry, then select "stop". This will stop the computer running the process that holds your print queues.
Leaving that window open for now, click again on "Start", and then click "My Computer" to open a Windows Explorer window.
We've stopped the queue service, now we just have to clear the jam that is already there. To do this we navigate to the print spool folder which is hiding within the Windows folders. Usually Windows is installed on C: drive, but you should be able to tell when the Explorer window opens which drive it is on.
The usual path to the spool folder is C:\WINDOWS\system32\spool\PRINTERS, but yours may be slightly different. Your windows drive may have another name for instance, but this would be uncommon. So click on your Windows drive (usually C), then double-click on the Windows folder, and then find the System32 folder and double-click on that. Windows may warn you that you are about to view system files, but click "View files anyway" message and search out the "spool folder". Within the Spool folder is your Printers folder, and you should open that.
Delete every file within this folder to empty the jammed print queue (pressing the "ctrl" and "a" keys will select all files and then you can just hit "delete").
Close the explorer window now that we have emptied the cleared spool files and return to your Services window. We must re-start the Printer spooler service, and do so by right-clicking the Print Spooler entry and selecting "Start" from the list. Close the services window and try printing again.
you receive the message when A Windows Digital Rights Management component is corrupt. Things to try
Reset the DRM system on the computer.
Warning This procedure affects all media files on the computer that use Windows Media DRM technology. The effect of this procedure is not limited to media files that you obtained from the Zune Marketplace. If you follow this procedure, content licenses for all protected media files on the hard disk are deleted. Other providers, such as, Napster, MSN Music, and Wal-Mart, use different mechanisms for restoring licenses. If you have content from other providers, examine the appropriate license restoration policies before you continue.To reset the DRM system on the computer, follow these steps:
Verify that the Show hidden files and folders option is turned on. To do this, follow these steps:
Windows 7 or Windows Vista
Start Windows Explorer. To do this, click Start, type userinit.exe in the Start Search box, and then press ENTER.
Click Organize, and then click Folder and Search Options.
Click the View tab.
Click Advanced Settings.
Under Hidden files and folders, click Show hidden files and folders, click to clear the Hide Protected Operating System files (recommended) check box, and then click OK.
Windows XP
Start Windows Explorer. To do this, click Start, click Run, type userinit.exe, and then click OK.
Click Tools, and then click Folder Options.
Click the View tab.
Click Advanced Settings.
Under Hidden files and folders, click Show hidden files and folders, click to clear the Hide Protected Operating System files (recommended) check box, and then click OK.
Locate the DRM folder on the computer. Typically, the DRM folder is located in the following location.
Note In these paths, drive represents the drive on which Windows is installed.Windows 7 or Windows Vista
Windows 7 or Windows Vista x86-based versions drive:\ProgramData\Microsoft\Windows\DRM
Windows 7 or Windows Vista x64-based versions drive:\ProgramData\Microsoft\Windows\DRM
Windows XP
drive:\Documents and Settings\All Users\DRM
Note If you have upgraded from Windows 98 or from Window ME to Windows XP, the DRM folders may be located in C:\Windows\DRM.DRM folders can be located in various locations in different versions of Windows. You can also locate the DRM data path in the registry. DRM data is located in the following section of the registry:
x86-based versions of Windows XP, Windows Vista, or Windows 7:
HKEY_LOCAL_MACHINE\Software\Microsoft\DRM
x64-based versions of Windows 7 or Windows Vista:
HKEY_LOCAL_MACHINE\Software\Microsoft\DRM
To locate the DRM path in the registry, follow these steps:
Start Registry Editor.
Windows XP
Click Start, click Run, type Regedit, and then click OK.
Windows 7 or Windows Vista
Click Start
Collapse this imageExpand this image
, type run in the Start Search box, and then click Run under Programs.
Type regedit.exe in the Open box, and then click OK. Collapse this imageExpand this image
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Look for the applicable folder based on the version of Windows that you are using.
Rename the DRM folder to DRMbackup.
Right-click the DRM folder, and then click Rename.
Type DRMbackup, and then press ENTER.
Close Windows Explorer.
If you receive an “Access denied” error message when you try to rename your DRM folder, start the computer in safe mode and log in as the computer administrator. To do this, follow these steps:
Restart the computer and start pressing the F8 key on your keyboard. On a computer that is configured to start multiple operating systems, press the F8 key when the Boot menu appears.
Select the safe mode option when the Windows Advanced Options menu appears, and then press ENTER.
The Boot menu appears again and the words "Safe Mode" appears in blue at the bottom of the screen.
Reset the DRM security component. To do this, visit the following Microsoft Web site, and then follow the steps to upgrade the DRM security component:
http://go.microsoft.com/FWLink?LinkID=34506 (http://go.microsoft.com/FWLink?LinkID=34506)
Note When you access this site through Internet Explorer on a Windows Vista-based computer, you may receive a "user account control" popup message that requires that you enter the administrator password to continue.
Note If you are running a 64-bit version of Windows 7 or Windows Vista x64 and the Upgrade button on the site listed earlier in this step appears dimmed, you will have to start Internet Explorer by using an account on the computer that has Administrative privileges in order to continue.
Sign in to the Zune Marketplace. Then try to play a song to verify that the issue has been resolved.
Restore the setting of the Hidden files and folders option. To do this, follow these steps:
Type "services.msc" at the prompt which will open the Services window
Scroll down the alphabetical list in the right window pane until you come to the entry with the name "Print Spooler"
Right-click this entry, then select "stop". This will stop the computer running the process that holds your print queues.
Leaving that window open for now, click again on "Start", and then click "My Computer" to open a Windows Explorer window.
We've stopped the queue service, now we just have to clear the jam that is already there. To do this we navigate to the print spool folder which is hiding within the Windows folders. Usually Windows is installed on C: drive, but you should be easily able to tell when the Explorer window opens which drive it is on.
The usual path to the spool folder is C:\WINDOWS\system32\spool\PRINTERS, but yours may be slightly different. Your windows drive may have another name for instance, but this would be uncommon. So click on your Windows drive (usually C), then double-click on the Windows folder, and then find the System32 folder and double-click on that. Windows may warn you that you are about to view system files, but click "View files anyway" message and search out the "spool folder". Within the Spool folder is your Printers folder, and you should open that.
Delete every file within this folder to empty the jammed print queue (pressing the "ctrl" and "a" keys will select all files and then you can just hit "delete").
Close the explorer window now that we have emptied the cleared spool files, and return to your Services window. we must re-start the Print spool service, and do so by right-clicking the Print Spool entry and selecting "Start" from the list. Close the services window and try printing again
Use the System Configuration utility (Msconfig.exe) to extract the original Helpctr.exe file to the Windows\PCHealth\HelpCtr\Binaries folder on your hard disk. To do this, follow these steps:
Start your computer in Safe mode. To do this, restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then click Safe Mode on the Startup menu.
Click Start, and then click Run.
In the Open box, type msconfig, and then click OK.
In the System Configuration Utility dialog box, click Extract File.
In the Specify the system file you would like to restore box, type helpctr.exe, and then click Start.
In the Restore from box, click Browse, and then browse to the C:\Windows\Options\Install folder, where C: is the drive on which Windows is installed, and then click OK.
NOTE: Use C:\Windows\Options\Install if you installed a Windows Me retail product, or C:\Windows\Options\Cabs if your computer manufacturer installed Windows Me.
Windows Me installs the cabinet files, by default, in the Windows\Options\Install folder. If these files are on your computer, you do not need your Windows Me CD-ROM because you can extract the Helpctr.exe from the appropriate folder on your hard disk.
In the Save file in box, click Browse, and then browse to your C:\ drive (where C is the drive on which Windows is installed), and then click OK.
Click OK to extract the file.
Click Yes to the The destination folder C:\ does not exist. Do you want to create it? message.
Click OK to the The file has been successfully extracted message, and then click OK to close the System Configuration Utility dialog box.
Start Windows Explorer: Click Start, point to Programs, point to Accessories, and then click Windows Explorer. Locate the Helpctr.exe file that you extracted to your drive C.
Move the Helpctr.exe file to the C:\WINDOWS\PCHealth\HelpCtr\Binaries folder by right-clicking the Helpctr.exe file and selecting Cut. Navigate to the Binaries folder, right-click the folder, and then click Paste on the shortcut menu.
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Helpctr.exe In the right pane, verify that the key is set to the following value:
C:\Windows\PCHealth\Helpctr\Binaries\Helpctr.exe If this registry entry does not exist, create a new entry. To do this, follow these steps:
Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths
Right-click App Paths, point to New, and then click Key.
Type Helpctr.exe.
In the left pane, click Helpctr.exe.
In the right pane, right-click (Default), and then click Modify.
In the Value data box, type C:\Windows\PCHealth\Helpctr\Binaries\Helpctr.exe, and then click OK.
On the Registry menu, click Exit to quit the Registry Editor.
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