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Canon mx310 wase ink full. Any ideas how to reset

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How to clear E27 Waste ink absorber full
1.With the printer powered off but connected to a power source,
press the Power button while pressing and holding the Stop/ Reset button.
2. When the Power is lit, press the Stop/Reset button two times
while pressing and holding the Power button.
3. When releasing the Power button and the Stop / Reset button (regardless of order),
the printer will move into a service mode. (Waiting for menu selection)
4. When the on/off lights in green, press the Stop/Reset button the
specified number of time(s) according to the function listed in the table below.
(Each time the Stop/Reset button is pressed, the LED lights alternately in orange
and green, starting with orange.)

Note: press 4 times for waste ink counter reset.
The number of the Reset button pressing LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print

2 times Green EEPROM print
3 times Orange EEPROM reset

4 times Green Waste ink counter reset
5.Turn off the printer.( it must be turn off) then turn it on again


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Apr 13, 2009

  • 2 more comments 
  • cherry_tolmi Oct 28, 2010

    Thank you so much this helped me sort it out no need to go to the service center

  • pochoa Nov 10, 2010

    Thanks Joe the printer is working perfect now. No need to take it to service or buying a new one. Your a brain. Thanks a bunch.

  • norbertroede Jun 19, 2011

    Hallo,
    habe gerade beim Drucker Pixma mx310 nach vorstehender Anleitung den vollen Tintenauffangbehälter zurückgesetzt. Es erscheint auf dem automatisch erfolgtem Ausdruck der Hinweis "D=000.0 Ps=000.1!" Hat allerdings erst funktioniert nachdem ich ca 1 Minute auf dem "Service-Modus" nichts gemacht habe. Danach aus - und nach einer kurzen Zeit (einige Sekunden) wieder den Drucker eingeschaltet habe. Es erfolgte danach nochmals ein intensiver Reinigungsvorgang und jetzt klappt alles wieder.

    Besten Dank für den Tipp!

  • preb Apr 14, 2012

    After having read and tried many other suggestions that didn't work, I didn't expect much from this advise either - but IT WORKED for my MX700 as well (same happened to me as for norbertroede).
    Thanks a lot. You are great!

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Joe's solution worked perfectly for me on the MX310.

Thanks Joe.

Posted on Jan 04, 2010

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Didn\'t work. now im just stuck with the alarm light on and every time i turn it on and off it wont let me do anything else it says "check ink" when I have replaced both.

Posted on Sep 16, 2013

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Can you tell me, have you replaced the empty tank with a full one? And, have you manually reset the ink level function by pressing Stop/Reset for a full 6 seconds (one second longer than described in your manual?)

If you have, and you still see the ink cartridge light flashing, does it flash every second or every three seconds?

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Please advise me of your results. There may be a more complex problem involved and it is important to have the necessary data in order to get you back to working again. Okay?

How long has it been since you purchased this printer?

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