Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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My freezer is leaking inside the freezer area. I took off the panel on the inside and can see that it is leaking by the top of the coils. The water then freezes at the bottom of the freezer. Again all this is happening on the inside of the freezer( where the food is)

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This water comes from the defrost cycle. The drain hole is probably plugged with food. The drain usually goes to a small pan under the condenser where it eventually evaporates. Look for a hole or slot in the bottom of the unit.

Posted on Apr 18, 2009

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1 Answer

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I had the exact same issue last night. I would press on the back panel long enough and the noise would go away only to return this morning at 4am. I finally got up took all of the bins and shelves out and found an very large accummulation of ice at the bottom (floor) and walls of the freezer. The ice accummulation was causing the rattling of the tubes in the wall of the freezer (I don't know what you call them), but they were frozen over on one side. I found this out once I took the back wall panel off of the inside of the freezer. I also found the drain hole back there and it was frozen over solid, as well as my ice dispensing unit at the top of the freezer. This whole problem began when I turned on the ice maker 3 days ago. I used my hair dryer and hot water to clear all of the ice from both areas and now it is nice and quiet. Don't know if the acccummulation is due to some defrost switch gone haywire, but at least the rattling is gone and my freezer is back to square 1 for the time being and I saved myself a visit from the appliance guy in the meantime. Took me a total of 1 1/2 hours to do it all.

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What is happening is that there is a drain at the back and bottom of the inside of the freezer area and that drain is clogged with ice (freezer set too cold?) from inside the freezer or dust (you do actually vacuume out those coils once a year right?) from the back of the frigidaire. To fix this issue...

(Total work time about 30 minutes. 60 minutes counting explaining what you are doing to your friend or significant other :)

1.  Unplug the frigidaire so you don't zap yourself.

2. take everything out of the freezer, remove the shelfs and un screw the maintenance access panel at the back of the freezer area.

3. You should see a drain area at the bottom of the coils, using a straw or something semi-flexible, snake out that drain from inside the freezer to see if the clog releases. If there is a lot of ice and you cannot even get to the clog, be patient and gently remove the ice - DO NOT DAMAGE the coils!

4. Remove the back access panel to the frigidaire. Viewed from the back, you are looking for the fat black hose coming from above and behind the right side the fan (this is why you unplugged remember?) into the drain tray under the fan. Gently lift up on the hose so it flexes up and toward you so you can snake the hose from this other end too.

*Hint: If you are REALLY nice to your friend or signifigant other, they will gladly pour another dixi cup of water in the drain from inside the freezer so you can see for yourself that the drain is now clear.

5. Now the drain is clear and all your ice cream is melting in your sink. Be sure to reposition that black hose back to where it was in the drain tray so it does not get chopped up by that fan at a later date. Next... reverse your removal of the back maintenance access panel on back of the frigidaire. Re-install the maintenance access panel on the inside of the freezer area. (Now is a good time to use a clean & warm washcloth to gently clean the inside of your freezer.) Reinstall all the shelfs. Place your ice cream and all other items back into the freezer.

*If you have an ice maker, be sure to dump all that half melted ice now - it will just refreeze into an iceberg later and break your ice machine so no cubes come out.

6. Plug the frigidaire back in. Tomorrow, check the bottom of the freezer for another sheet of ice accumulation, meaning something else is leaking inside of your freezer. (Could be your ice maker)

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I have the same problem. Just talked to a friend that's a great appliance repairman. he said I have to remove the panel in the back inside of freezer and there is a drain that gets clogged up, a little hole or tube.
clean that and should work fine and stop leaking. I haven't had time yet, but this weekend I'll do the deed. Hopes this helps ya!

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