There is not of troubleshooting you can do with this .... Only two steps
Check the cable from the reciver to the back of the computer.
Check the battery on the keyboard and mouse.
On the right hand side top of the keyboard there should be a connect button. press the keyboard and receiver button to together for 5 sec.
Same button you will find on the back of mouse, try the same it will sink the mouse too.
If still not working, buy a new one.
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Good Luck & Thanks
Kevin
If you can synchronize the mouse
to the receiver but not the keyboard, or vice versa, please use the
following steps to synchronize all the devices together.
1. Remove the batteries from the keyboard.
2. Make sure you have the mouse synchronized. To do this, press the
connect button on the receiver, then press the connect button on the
mouse.
3. Open the iTouch Configuration Panel by double clicking the iTouch icon in the Systray.
4. Click the Cordless tab.
5. Click the Connect button in the Control Panel. A dialog box will
appear instructing you to press the connect button. Before you do, you
should re-insert the batteries.
6. After inserting the batteries, press the connect button on the keyboard.
7. Verify both devices function correctly.
The button is a pin hole button (you may need a pencil). It should be located on the right hand edge , and not on the bottom side like on other wireless keyboard not on the top). His location is on the side in correspondence of the space
between the number pad and the indicator panel
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There is no iTouch in the Systray. Even so, the cordless mouse does work. What do I do now?
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