Question about Dell 1710n Laser Printer

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Paper jam / Dell 1710n

Just recently our printer has been jamming. Approximately 1/2-3/4 of a page is printed before it jams. I've opened the back panel while printing when this happens and still can't see why it stops. The paper comes about 2" before it just stops. The "replace toner/drum light" has been flashing lately and we've done that but the situation hasn't changed. In fact the light still flashes if that means anything.

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  • Murad Yousef Dec 08, 2007

    Will so far its a similer problem, which the paper is printing but it will not come out fully and its jam part from that its a good printer.

  • Anonymous Dec 18, 2007

    Paper does not draw. Load paper LED flashing with full tray

  • Anonymous Mar 17, 2014

    paper jams after replacing the toner cartridge



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Do this You want to check the paperpath so first run a test page you will hear the paper pickup if you stick your ear to the paper tray it should pickup paper within 2 clicks any more than that that means you would need to change the bottom roller and the pad on the tray to be safe, to print a job the printer is timed to do this so if your paper is not picking up in time it will jam (also your fuser the part that heats up the toner on the paper it has a time limit to heat up if it's slow or don't heat up at all you will get a paper jam plus if that happens take your finger and run it across the paper if toner on your finger it's you fuser

Posted on Sep 13, 2007

  • David Trussler Oct 30, 2011

    This is a good tip. The pattern I am seeing is that the first print job after the printer has been idle for some time jams, but it always works on the second try. This is consistent with the fuser roller taking too long to heat up.


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Pleaz change the heater sleeve of your printer or oil it

Posted on Sep 13, 2007


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Hi There,

Please follow the below link and download the manual in html format :

After Downloading and opening the HTML manual , Select Troubleshooting Under CONTENTS.
After that in TROUBLESHOOTING, look for Basic Problems and look for clearing paper jams.
You have detailed description with images of how to clear the paper jams.

Enjoy and Cheers !!!!

Please vote for me if this solution resolves your issue ......: )

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