Question about Dell 1710n Laser Printer

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Paper jam / Dell 1710n

Just recently our printer has been jamming. Approximately 1/2-3/4 of a page is printed before it jams. I've opened the back panel while printing when this happens and still can't see why it stops. The paper comes about 2" before it just stops. The "replace toner/drum light" has been flashing lately and we've done that but the situation hasn't changed. In fact the light still flashes if that means anything.

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Re: Paper jam / Dell 1710n

Do this You want to check the paperpath so first run a test page you will hear the paper pickup if you stick your ear to the paper tray it should pickup paper within 2 clicks any more than that that means you would need to change the bottom roller and the pad on the tray to be safe, to print a job the printer is timed to do this so if your paper is not picking up in time it will jam (also your fuser the part that heats up the toner on the paper it has a time limit to heat up if it's slow or don't heat up at all you will get a paper jam plus if that happens take your finger and run it across the paper if toner on your finger it's you fuser

Posted on Sep 13, 2007

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Re: Paper jam / Dell 1710n

Pleaz change the heater sleeve of your printer or oil it

Posted on Sep 13, 2007

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1 Answer

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Try unplugging the printer from the power supply WHILE IT IS SWITCHED ON. Then disconnect the data cable. Now reconnect the power cable, followed by the data cable.
This will work for several problems but is not guaranteed.

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Hi There,

Please follow the below link and download the manual in html format :

After Downloading and opening the HTML manual , Select Troubleshooting Under CONTENTS.
After that in TROUBLESHOOTING, look for Basic Problems and look for clearing paper jams.
You have detailed description with images of how to clear the paper jams.

Enjoy and Cheers !!!!

Please vote for me if this solution resolves your issue ......: )

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Please perform the steps mentioned in the link below:

Resolving Paper Jams

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The paper must be hitting something to cause it to jam. Take the drum/toner cart out also the paper tray. Unplug it and hold it upside down and see if something shakes out. Do not do this over carpet. If that does not do try a test page. look at the leading edge for dings and bends. If you find a bent spot on the leading edge thats where the problem is. Its almost always a small piece of paper Steven 818-888-0006

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Open up the printer again and carefully check the edges of where the paper flows through the printer, its likely there's a tiny shred jamming a sensor somewhere.

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Next time don't buy Dell. That's the solution.

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If it jams every time while printing only 1 page and stops just past the exit of the fuser unit, it is most likely that there is a problem with the paper exit sensor on the fuser unit. We have many of the 1700N printers and have seen several times that the paper exit sensor actuator arm gets broken off when removing a paper jam.

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Apr 09, 2008 | Dell 1710n Laser Printer

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