Question about HP OfficeJet 6210 All-In-One InkJet Printer

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White lines show up on photos that I scan in

When I scanned in photos last night, some of them had thin white lines running vertically through the middle of the picture. How can I get rid of the lines?

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You`re probably running out of ink

Posted on Apr 13, 2009

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I am scanning a photo. I have translucent lines running horizontal through the picture before i print it.


Documents scanned/copied from the document feeder pass over a thin glass area where scanning occurs. Clean this area if sent faxes, copies or scans have black or white vertical lines.
  1. Lift the document cover to expose the platen glass.

  2. Wipe the ADF scan area (C) with a clean, soft, lint-free cloth moistened with water.

    scannerarea.jpg

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

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When using the ADF for scanning to pdf, it creates black lines vertically down the left side of the document. If I use the flatbed scanner, no lines.


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A Dark Vertical line appears 1 inch into the left side of scan


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ether cover the inside of the lid with white paper or place a bigger sheet on top of the sheet to be scanned!

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Two black vertical lines appear on copy, pdf, and scan results


  1. Unplug the power cord and the phone line from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
  4. Note: The scan lens is located under the white roller.
  5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  6. Reinstall the white roller.
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  8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
Good luck..


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1 Answer

Vertical white lines in scanned image


Did you try cleaning the little glass strip where the documents go in? Lift the button panel and wipe the glass with rubbing alcohol and cotton swabs or lens paper if you have it. Mine does this sometimes when dust or white out or little bits of paper get stuck on the glass.
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Black vertical line


There is a User Shading Utility on the original product CD. Browse to the CD drive and open the folder named ShadingUtility. Run the program ShadingUtility.exe the password is GOSHADING (all caps, no spaces). Put a clean, white sheet of paper in the scanner (or glossy photo paper works really well), then click the Shading button.

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