Posted on Apr 13, 2009

My seagate external drive is not working correctly

I have a Seagate external hard drive 400gb that I am running on OSX. When I start up the drive it is really slow. When I open up the drive it takes a long time to show the file list. Then when I try to open up a file the entire computer gets frozen up and nothing seems to happen and I have to turn the drive off manually in order to get it back to normal...

I have about 300gb of important info that i need to get off of the disk. Can you help me!!!!???

The part no. for the drive is part no. 9y7686-500
I believe it is a barracuda seagate drive

2 more comments
juanheinrich Apr 13, 2009

I tried connecting it to another older mac that we have (g4 I believe) currently I'm on a PowerMac Intel... it didn't even register there.

I tried both through a firewire and a USB connect. I also tried different ports.
juanheinrich Apr 14, 2009

Thanx. I appreciate the input

Thanx. I appreciate the input
Anonymous May 11, 2010

Then the problem is either inside the drive itself or between the drives interface and the enclosures interface. If this problem is preventing you from getting all the data off the drive you might want to take it to a local repair shop. They can run some diagnostic software to get a look at the drives defect reporting and see if anything looks odd. They could also remove the drive from the enclosure and install it as an a computer as an internal drive, or in a different enclosure if they have one. At 400 gigs I'm assuming this is a standard 3.5" drive. If it's a defect with the enclosure than the drive should work fine. If after being installed it is still slow than there is something wrong with the drive itself, in which case your in real trouble. Start to cherry pick the really important files and get things backed up asap.
Anonymous May 11, 2010

It sounds like you have a bad connection between the computer and the drive. Maybe a bad cable or connector. Is it slow when you plug it into a different computer?

1 Answer

Anonymous

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Posted on May 05, 2009

Anonymous

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Joined: Apr 14, 2009

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Sir,maybe your drive has the bed tracks or bedsectors or smart is damaged,so when do u get the hdd?
You can try to know more hdd knowledge from www.salvationdata.com,there is many iformation for the hdd problems

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