Question about Sony Cyber-shot DSC-W90 Digital Camera

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Camera lens problem

Hi, I purchased this camera on aug 15, 2k7 for INR 16990/- whole thing is working fine, except since when it got dropped on floor from height of 1 feet only, then too it was working OK but just for sake of security and being in warranty period I asked Sony Service center, they gave me estimate of INR 5500/- for hardly 20 days used camera. They said there's problem in lens system so rather than repairing, to maintain SONY quality we'll have to replace whole lens system. Can you please offer me solution for this? Thanks, Manoj

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Re: Camera lens problem

Im confused, will you pay the lens assy? or they will replace the lens assy free of charge cause its warranty? In my opinion, if all the functions are working, shooting, zooming, flash, playback. just keep the camera, if they will replace the lens assy free of charge, fine. If charge to you, and it will free you from doubts(security) and your willing to pay it. have it replaced. But as I said, if its still working, just free your worry, anyway its warranty, whenever it will break, bring it to service ctr, just say my camera doesnt work. thanks

Posted on Sep 14, 2007

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Hi Pavel

Sorry but your camera needs to have the lens replaced. The drop onto the floor damaged it and the only way to fix it is to replace it. Wish I had better news for you.

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I already tried posting this but I think it falied. Just in case, here it is again!

I just now fixed my own Nikon S220 (very similar to 210) which suffered the same fate as yours. However, I laid my camera down on a cushioned foot-rest (you could use a couch cushion or pillow on a table) with the lens facing UP, pressed down on both sides of lens front gently yet firmly, and BAM, the lens went back in all the way. I turned the power back on and the camera is good as new (except for the small dent from the fall of course).

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I did the same thing to my camera (twice) and I just took it back to the place where I got it. Since it was within the 6 month return period- they let me exchange it for no charge.
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