Question about Dell Dimension 9200 PC Desktop

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Dell Dimension 9200 "system does not support installed processor

Have a Dimension 9200, let a friend use it for a month, long story short, during boot i get a "system does not support installed processor" It will boot about 50% of the time, the other it just freezes on the windows login screen.

I have double checked the processor, just to make sure my idiot friend didnt swap or anything, its the correct one. any thoughts?

Posted by on

  • natedawes Apr 14, 2009

    Well, I got to the point of componet testing, and upon popping the cpu into a diff, but compatible mobo, discovered that the cpu is only slightly defective. Lol, Meaning its about 1/3 of the time that the error occurs. Replaced cpu, box is running stable. Thoughts on what could have toasted the old one?

    Oh, I also replace the stock dell heat sink with a much higher quality aftermarket one, and two new 120 fans. Just in case

  • Dustin Ellse
    Dustin Ellse May 11, 2010

    Hi natedawes,

    Are you online at the moment? If you are please tell me and send me your Skype details so we discuss this problem and i will be able to resolve this problem for you.

    Kind regards



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This is really hard to say. Maybe he messed around in the BIOS settings and tried to overclock your processor. First thing I would do is to go into the BIOS (press F2 during startup) and check every setting. You can also reset it to default and see if that makes a difference.

Another possibility is that there is an issue with the RAM. Did you (or he) install new RAM? Look here to find a list of possible issues.

Check Dell's support page, to see if you can upgrade your BIOS.
Check your Device Manager (click Windowskey+R, type devmgmt.msc) for any unusual entries.

That's all I can think of right now. But please come back and post your findings (even if everything looks ok), so we can look into other places.

Posted on Apr 13, 2009

  •  C. Dante
    C. Dante Apr 14, 2009

    If you are using the stock cooler which came with your CPU, you shouldn't worry about overheating
    your computer, unless you
    haven't overclocked it. It is still a good idea to replace the cooler with a better one and put additional fans in the case.
    Although most CPU's have a built-in safeguard that shuts the system down before it can get too hot, repeatedly allowing the system to reach this critical temperature is a very bad idea, for both the health of the CPU as well as the system board.

    So, to get to your question - it is hard to say what killed your CPU without a visual inspection, but my first guess would always be a heat problem. Messing around in the BIOS and changing the clock speed or shutting of the airflow in the case are the usual suspects.

    Of course there is the option of damaging the CPU by taking it out of the socket and abusing it physically, but that would not lead to a intermittent failure you are experiencing, rather to a permanent failure.

    So my guess would be a heat problem - good move to put in two more fans!

    I am using a program called siw (System Information for Windows) to get my system's information. Have a look here, it can also tell you the temperature and tons of other useful information.



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