Question about Olympus Stylus 400 Digital Camera

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Lens doesn't retract when cover hits it. Only way to get lens to retract is to take out battery, put it back in, and then the lens slooooowly retracts, but will bounce back out if cover is closed quickly...Going to Europe in 2 days..should I buy a new camera???

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Re: Lens doesn't retract when cover hits it. Only way to...

The original problem was a camera with jammed lens mechanism or faulty lens motor. I think the camera had been replaced.

The following post is directed to new users following up on this thread, as the original problem had already been sorted:

When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • Main board faulty.
  • Ribbon cable to main board broken or connector defective.
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

Posted on Apr 10, 2009

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Canon ixy 50s

The manual o page 157 says : Lens will not retract. Do not open the memory card/battery cover while the power is on. After closing the memory card/battery cover, turn the power on then back off (pp. 17, 18).
If that does not work the first time, while he camera is off, remove the battery. wait a minute and reinsert the battery. Close the card / battery cover and switch on again.

unless there is a mechanical problem, this should solve the problem.

Mar 06, 2014 | Digital Cameras


Troubleshoot Non-Retracting Lens Due to Camera Drop

<span>Remove the batteries from your digital camera and leave them out for a few minutes. If you are using rechargeable batteries, make sure the batteries have a full charge before placing them back into the digital camera. It is recommended that you charge the batteries for at least 6 hours. If you are using regular AA or AAA batteries, make sure you are using brand new batteries of the same brand. Turn the camera back on to see if the lens will retract. If that doesn't work, turn the camera back off and try turning it back on while you are pressing the function or OK button.<br />If the batteries were low when the camera was dropped, the lens may not retract properly until the camera is reset. Remove the memory card from your digital camera and install new batteries. Do not put the memory card back into the digital camera and turn the digital camera back on. You will get an error message regarding the memory card, but that is okay. With some digital cameras, leaving the memory card out will trigger a reset within the digital camera.<br /></span><span>If you have an audio/video cable (AV), insert that cable into the digital camera and turn it on. By using an AV cable, the LCD screen will not power on, which means there will be more battery power available to the digital camera. If any dirt got into the digital camera when you dropped it, the extra power may help the camera retract the lens.</span> <span>Place your digital camera on its back on a hard surface. The lens should be pointed towards the ceiling. While pressing the shutter button, turn the digital camera on. The idea behind this concept is that the camera will try to autofocus, which may help seat the lens barrel pins back into their slot.<br /><b><br /></b><br />It is possible that when you dropped your digital camera, dirt, sand particles, etc. may have lodged themselves into the lens barrel. Gently blow around the lens barrel to knock lose any particles. Using a microfiber cloth, wipe off the lens and try to wipe as deep into the lens barrel as you can. You can also try using compressed air and blowing it in the gaps around the lens barrel. Be careful not to blow any of the compressed air onto the lens itself, as the pressure of the air may damage your lens. The idea here is that if there are any particles lodged in the lens barrel by the lens mechanism, you will be able to knock them lose.<br /></span>

on Jun 29, 2011 | Digital Cameras

1 Answer

Lens will not retract lens error 20e,1,0,0

Put in fresh batteries in your camera and try to power on. If this didn't work, do this little trick:

1. Hold the camera on your right hand with the lens facing the ground.

2. As you press the power on button, tap or hit the camera's base to your left palm. Do this several times.

Chances are, there could be a sand or granule of dust that got stuck on the sides of the lens, preventing it to retract properly.

Jan 06, 2010 | Kodak EasyShare C613 Digital Camera

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The screen reads "lens error, restart camera. I can not get the lens to retract. I can not get the power to stay on. The cannon screen shows up momentairly - but fades to black and the message appears.

remove the battery, let it sit for at least 2 hours, then put it back. put the batteries back, then gentle push the lens sideways to free its stuck part. if the error still occurs and the lens is not retracting, consult the warranty for the device as the lens assembly gears may be at fault.



Aug 12, 2009 | Canon PowerShot SD1000 Digital Camera

1 Answer

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I was messing around with this today, ended up where it seemed in was working.

Power up, let lens out, then take out batteries. Pry off silver band patiently using fingernails. Then pry off overlying black plastic piece. There are four units underneath, pay attention to how these are put on, mine popped off, but it wasn't too hard to figure out how to put back together. There are pins and holes and kind of fits like a jigsaw. Once off clean with alcohol where you can.

Put batteries back in and open and close a few times. This will help understand movement where pins of lens cover pieces go. When putting these back on make sure camera is in off position.

The lens cover pieces need to be put on so that the pin portion has some resistance. Move one so that it drops in then push up to get other in place. Let them come together and hold these in place.

The two smaller pieces will close the cover. Put the hole of the closer piece over the pin. Then move slightly so you can retract spring with a small instrument and subsequently engages pin on closer. Place top black piece back on, then silver.

This worked for me, hope it does you also! Good luck.

Dec 03, 2008 | Canon PowerShot A510 Digital Camera

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My nikon says lens error

my camera says lens error. the lens is also stuck in the position as if it where taking pictures. it will not retract.

Jun 16, 2008 | Nikon COOLPIX L5 Digital Camera

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Reading lens error on nikoncoolpix l12

Hitting camera on desk once has partial fix.
When camera's batteries taken out & then put back in and the power on button pressed to switch camera on, the lens extends out & the camera now works.
BUT when the power button pressed to switch camera off the lens retracts AND a "Lens Error" msg appears on the LCD screen.
Just have to take batteries out to remove msg & start again as above but WITHOUT hitting the camera.

Feb 07, 2008 | Nikon COOLPIX L4 Digital Camera

1 Answer

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Lens motor is shot - check out Olympus web site for repair options-not cheap

Jul 04, 2007 | Olympus FE-140 Digital Camera

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The LCD goes dark after the camera has been inactive for a time, to save battery. When that happens, you can easily restore the LCD display by half-pressing the shutter. If you want to, you can turn this off by selecting menu-setup-SleepTimeout and turn it off. (I don't recommend it, though, as the LCD always on will drain your battery).

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The "E18" error code indicates an error that involves the lens unit or lens cover. This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area: - Hold the camera so that your fingers do not touch the lens unit when you are shooting. - Make sure the camera is off before you put it back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.

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