Question about Olympus Stylus 400 Digital Camera

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Lens doesn't retract when cover hits it. Only way to get lens to retract is to take out battery, put it back in, and then the lens slooooowly retracts, but will bounce back out if cover is closed quickly...Going to Europe in 2 days..should I buy a new camera???

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  • bdavila May 25, 2008

    I'm having the exact same trouble with my Stylus 300.

  • fpbuk Sep 02, 2008

    I am having the same problem with my stylus 300/400 Camedia!! The lens will extend and take perfect photographs, however it will not retract when you push back the cover. The only was is to remove the battery and reinsert it, then the lens will retract, but you have to be quick and close it or it will extend again. I cannot imagine that this could be good for the motor mechanism??

    Does anyone have a fix for this? The camera shop wants £100 minimum to open and try to repair.

  • Anonymous Apr 10, 2009

    I have the same problem, but have found that I if I put pressure on the bottom/front part of the lens cover while sliding it, that often works. My camera still takes good pictures, so it is more of an annoyance than anything. Good luck.



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The original problem was a camera with jammed lens mechanism or faulty lens motor. I think the camera had been replaced.

The following post is directed to new users following up on this thread, as the original problem had already been sorted:

When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • Main board faulty.
  • Ribbon cable to main board broken or connector defective.
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

Posted on Apr 10, 2009


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<span>Remove the batteries from your digital camera and leave them out for a few minutes. If you are using rechargeable batteries, make sure the batteries have a full charge before placing them back into the digital camera. It is recommended that you charge the batteries for at least 6 hours. If you are using regular AA or AAA batteries, make sure you are using brand new batteries of the same brand. Turn the camera back on to see if the lens will retract. If that doesn't work, turn the camera back off and try turning it back on while you are pressing the function or OK button.<br />If the batteries were low when the camera was dropped, the lens may not retract properly until the camera is reset. Remove the memory card from your digital camera and install new batteries. Do not put the memory card back into the digital camera and turn the digital camera back on. You will get an error message regarding the memory card, but that is okay. With some digital cameras, leaving the memory card out will trigger a reset within the digital camera.<br /></span><span>If you have an audio/video cable (AV), insert that cable into the digital camera and turn it on. By using an AV cable, the LCD screen will not power on, which means there will be more battery power available to the digital camera. If any dirt got into the digital camera when you dropped it, the extra power may help the camera retract the lens.</span> <span>Place your digital camera on its back on a hard surface. The lens should be pointed towards the ceiling. While pressing the shutter button, turn the digital camera on. The idea behind this concept is that the camera will try to autofocus, which may help seat the lens barrel pins back into their slot.<br /><b><br /></b><br />It is possible that when you dropped your digital camera, dirt, sand particles, etc. may have lodged themselves into the lens barrel. Gently blow around the lens barrel to knock lose any particles. Using a microfiber cloth, wipe off the lens and try to wipe as deep into the lens barrel as you can. You can also try using compressed air and blowing it in the gaps around the lens barrel. Be careful not to blow any of the compressed air onto the lens itself, as the pressure of the air may damage your lens. The idea here is that if there are any particles lodged in the lens barrel by the lens mechanism, you will be able to knock them lose.<br /></span>

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I was messing around with this today, ended up where it seemed in was working.

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