Question about LG WM-2277HW Front Load Washer

50 Answers

LG washing machine has AWFUL mildew smell

I bought my LG washer & dryer set in July of 2006 and have taken great care of these machines. Just 5 months ago the washer started smelling like mildew even though I dry inside the rubber seal on the door and leave the door open to air dry inside after I\'m finished with the laundry. I\'ve been in contact with LG & Home Depot where I bought them and they\'ve advised me to run bleach through it, empty the drain located on the front, rund Whirl Out through it, etc...
I\'ve done all of these things and still have this horrible smell coming from inside the drum itself. The water that I emptied from the drain had no odor. When I clean under and in between the rubber seal on the door there is no sign of mildew or the odor on the towel that I use. I stick my head inside the washer and it\'s obvious that\'s where it\'s coming from. I was told the tub has a 5 year warranty on it. I don\'t know what else to do. I\'ve wasted so much time of course trying to do everything possible (without taking this stupid thing apart) to make this smell go away or find the actual cause and no such luck. In researching the internet I\'ve found where I\'m not the only person having this problem, knor is LG the only washer that has the mildew smell, but they\'re all front loaders with the same problem. I\'ve reported it to consumer affairs, but I don\'t know what else I can do! I spent so much money on this machine and it makes me sick to think that I\'m stuck with a mildew smelling washing machine!!! HELP>>>>>>>PLEASE!!!!!!!!!

Posted by on

  • 53 more comments 
  • Anonymous Nov 03, 2007

    I have the same issue with my LG top loader. Smells of rotten eggs.Appliance Repair man believes it is soap scum build up between the drums. I have no idea how to get it apart to clean.

  • hknight Dec 05, 2007

    I have the same problem. My washer is only 6 months old. I also leave the door open to air out and I wipe down the door too. It doesn't work and I don't enjoy having to wash my washer machine.

  • Anonymous Jan 17, 2008

    not only do my clothes smell terrible from my lg front loader washing machine , now the smell is all over my house. the minute you step inside my house you can smell the bad oder coming from the washer. HELP.

  • Anonymous Mar 27, 2008

    I have the same problem.  My whole laundry room smells.  I will try and run bleach through but I am not too hopeful.



  • thecladdagh Apr 18, 2008

    We have the same problem but the clothes smell also when we take them out,
    Don't know what to do, I think its related to the Low water use machines only. I want my top loader back!!!

  • Dee578 Apr 21, 2008

    My very expensive Kenmore front load washing machine is the worse purchase I have ever made!!! The mildew smell is the worse thing I have ever smelled. How many times do I have to call Sears out here to get them to replace this thing!! I had a party this weekend and I had 3 people ask me about the smell. I have tried everything, bleach, leaving the door open but nothing really works. Sears claims they can't replace it because there is nothing wrong with it. How can I get this thing replaced? There has to be a way! I have the extended warrantly but what good is it doing me??? Help!!!!

  • Arkieang May 08, 2008

    Just bought mine and after less than a month I'm having this problem. I love everything else about the washer so far. Sure wish I could find a solution.

  • Anonymous May 19, 2008

    Lg washing machine with bad smell  It smells like fish  It was such an expensive machine,  I have used the special tabs you are to run in the washer it helps but not completely


  • Anonymous May 23, 2008

    My problem is exactly what Susan describes.

  • susan1 May 25, 2008

    Well......I'm back to report that my washer still STINKS!!! Tried everything!!! The Affresh tablets (sold at Lowes), baking soda, vinegar, bleach, whirl out, washer magic, on and on and on.....NOTHING WORKS!!!!!!!!!! I can't wait until it breaks so my husband will let me go and buy a new top loader!!!!!!!!!!

  • Anonymous May 28, 2008

    I'm having the same problem.  All laundry comes out smelling like mildew.  I haven't found any solutions that work.  I've had a front loader before I got the LG.  I didn't have the problem with that one.  I believe it was a MATAG.  Don't know what else to do.  

  • stinky washe May 28, 2008

    yes I have the same problem. I to have tried everything listed. And nothing works. When I leave the washing machine door open it sells up the whole house. I want love to get rid of the machine but it is only 2ears old. And if I buy a new one could run into the same problem. My machine is a top end loader that I bought from Sears. Does anyone have anything that really works. Am tired of spending money on tablets and other powders that do not work.

  • Anonymous Sep 01, 2008

    Same here with my front loader. Its a kenmore. :(

  • dawnwaldo Sep 07, 2008

    I HATE this washer with a passion. We have had problems with smell, mold and mildew for the past two years. We have tried everything we can think of to get rid of the smell and nothing works on a permanent basis. It may smell ok for a day or two and then the stench is back with a vengance. I have purchased so many different cleaners I found on the internet that promised to take care of the problem and none of them worked. We have always left the door open when we are not using it and that has'nt made a difference either. If I could afford a brand new washer I would get rid of this one in a heartbeat.

  • Anonymous Oct 25, 2008

    I have the same problem and in trying to figure out why our towels always smell like mildew (which of course my husband blames on me) I discovered the most disgusting gunk growing in side the rubber seal. I cannot bare to even continue to wipe it out. Are you supposed to clean that seal out regularly?

  • Anonymous Oct 26, 2008

    i bought the same set and 3 weeks later i noticed my laundry stunk. Finally after 8 months of daily fighting with lg the service company sent lg a nasty letter on my behalf and they are replacing the washer. of course now i will have a top load washer and a front load dryer. I think its so unfair that we spend a lot of money on these things and all we get is grief. I myself will NEVER buy anything lg again because of the lack of customer service. good luck to you. i hope you find resolve to this!!!!

  • Anonymous Oct 27, 2008

    LG WM-2277HSFront Load WasherI have the same problem with smell and mildew. Under the door seal under the agitator and in the drain line.
    Joyce

  • spersonette Nov 04, 2008

    Well, my husband thought I was imagining the smell. I tried using bleach with whites, fabric softener, different detergents, wiping out the gray gasket in front, leaving the door open, but nothing works! My clothes smell terrible. Other people are noticing the stinch! I also have noticed that my kitchen dish cloths are slimey after one use. This never happened before I bought my LG front loader. I'm tired of smelling bad! Help.

  • Anonymous Nov 13, 2008

    I love my LG washer but hate, hate, hate the smell. I wipe it out and run a cycle using bleach. Nothing works. Now the rubber seal is turning black from the mold and nothing works to clean it. My washer smells horrible but so far my laundry seems to smell okay.

  • LBMoran Nov 16, 2008






    I have
    the persistent mildew problem as well, and also have encountered the lie from
    both Home Depot, the place of purchase, and LG that they had never heard the
    mildew complaint before.  I even
    bought an extended warranty from Home Depot, which, like the one-year
    manufacturer’s warranty, does not cover mildew.   I researched washers thoroughly before buying this
    expensive lemon.  Unfortunately, reviewers from Consumer Reports, who
    rated the my LG washer as number 1 on its recommended list, only test the washer
    for a short period of time.  They don't do tests for 6 months, and
    therefore must never have experienced the mildew build-up.  The machine itself does not smell like
    mildew at all--the mildew smell is only present on towels washed in the machine
    after they are in contact with moisture, and on my workout clothes after I have
    worn them long enough to perspire.  I bought the machine, at great
    expense, to conserve water and energy, yet I futilely run 6 or 7 cleaning
    cycles per week to try to at least cut down on the mildew smell.  I even over dry my towels hoping to
    “roast” the mildew to death, negating the energy savings I anticipated from
    reduced dryer time, since the washer wrings out so much water during the spin
    cycle.  I have gone through a countless
    number of Affresh cakes, boxes of baking soda, and am halfway through a gallon
    of vinegar.  My first call to LG
    resulted in the representative reading a list of all the preventative measures
    I should have taken (which I had), not all of these even listed in the
    manual.  I have never failed to use
    HE detergent, always wiped the gasket, left the door open when not using the
    washer (something not suggested in the manual), and run the tub clean cycle
    once a week.  I don’t even live in
    a humid area.  LG also instructed
    me to use a spa-cleaning product called WhirlOut.  SUMMIT BRANDS, MANUFACTURER OF THE PRODUCT, SAYS THEY DO NOT
    RECOMMEND WHIRLOUT FOR WASHING MACHINES, as it is a very harsh chemical meant
    to continuously circulate at high pressure through spa plumbing, not slosh
    about in a washing machine for 30 minutes.  They have actually requested that LG stop recommending their
    product, since Summit believes its use can damage the machine.  I subsequently called LG 8 or 10 times,
    many of those times to follow up on the service call they agreed to pay for,
    with much fanfare about how they were doing me a huge favor, since mildew was
    not covered under the warranty.  For about two weeks I went around and
    around between the certified local repair company and LG about why the repair
    company never seemed to get the proper LG authorization which each of the
    different LG reps I spoke to swore had been forwarded to them.  I
    literally cried to the 10th (?) rep (the first female, for what it's
    worth) who then personally walked through the request to the separate warranty
    department.  The first repairman came out with a xeroxed list of care and
    use instructions and briefly looked at the machine.  For this his company
    apparently billed LG $250.  I called LG while he was there and got the
    company to authorize a gasket replacement, which took place about 2 weeks
    later.  I videoed part of the replacement process, and not only was
    there no visible mildew anywhere the eye or lens could see, the original
    gasket, which I have kept, looked pristine.  My mildew problems persists,
    and I do not have the mental energy to go another 15 rounds with the pleasant,
    but unhelpful, customer "service" reps at LG, so I have contacted the
    law firm handling the class action lawsuit (I think their website is provided
    by another poster on this site.)  I
    consider myself to be a pretty savvy consumer, but I really got screwed on this
    purchase and cannot understand why this product continues to be sold.












  • Anonymous Nov 18, 2008

    Mildew

  • Anonymous Nov 19, 2008

    I have the same foul smell, after each wash, I wipe clean the glass door, leave it open, wipe down the rubber seal, and now it seems the hand towels and other clothes are taking on the foul smell especially when they get damp, such as hand towels, what the deal, pay that much, not happy.

  • lajuergens Nov 22, 2008

    Bad mildew smell that I cannot locate. Bleach not working.

  • Anonymous Nov 26, 2008

    I have the same problem.

  • Anonymous Dec 12, 2008

    Yup...ours stinks too...Best I can tell it's the rubber seal.

    We've tried cleaning it with everything but nothing helps...it's just a P.O.S! (and an expensive one at that!)

  • lynne9 Jan 16, 2009

    Moldy smell in the door of the washing machine-I would like to contact LG and find out if there is a fix for this

  • Anonymous Feb 08, 2009

    We too have the same problem our LG front loader the clothes smelled bad. This is what I fouund the washer did not added enough water both to wash and to rinse the clothes. I would pull the tray where the soap is poured in and add water by hand and it worked much better. I have my LG under contract and called the repair man I showed him the issue and after looking at it he agreed. The washer does not put enough water to activate the He detergent so the clothes and the drum would not be washed same for the rinse cycle. They ordered a new water level switch & main controller board. I hopes this helps.

  • Anonymous Feb 14, 2009

    We too have had same problems with the mildew smells & real problems with getting the machine to balance while spening out the water sound like a plane taking off. Can't seem to adjust to right loads. Spend all this money for something that you just hate.

  • Anonymous Feb 24, 2009

    My LG front loader is more maintenance than my 3 children. Sears technician says "yep it smells but I can't fix it" and Sears customer service says "there is nothing functional wrong so you don't qualify for a replacement". I would beg to differ that a washing machine that makes clothes smell worse does have a functional problem.

  • nurseangie31 Mar 03, 2009

    Just happend to stumble upon this site while searching of something else and it really caught my eye! I have always had this issue. A friend of mine that has an LG aslo (with the same problem) told me to stuff paper towels in the rubber seal in between loads to help prevent the smell and leave the door open. I still need to try it but thought i would share :) Glad to see im not alone

  • Green Mt Gal Mar 09, 2009

    We too have an LG front loader that is about eight months old.  We've had trouble with the mildew smell off and on.  But since I'm highly allergic to mold, and the washer is in our bedroom/living area, I notice the smell before anyone else does, and we've had to stay on top of it to an unusual degree.  We do all of the maintence stuff that I've read about on-line (though not in our manual!), leaving the door open, wiping out the drum, on and under the seal, etc. and we've had luck with regular use of the tub clean cycle, as well as occasional use of chlorine bleach when the mold gets out of control.  I've tried the Afresh tablets, and if anything this seems to have made the mold smell worse.  The smell comes from inside the washer, not the seals, which we keep pristine, though haven't taken all the way apart as one writer suggests.


    My problem is that lately the smell is out of our control.  None of our usual fixes have worked with this latest bloom and I can feel my lungs filling from an allergic reaction.  So I'm feeling a little desperate.  One item of help: do not leave wet clothes in the washer for any period of time.  If I leave them in for even a few hours, much less a day, this brings the mold on.


    My questions:  Has anyone else had luck with Maggies Soap Nuts besides the writer?  I used these on vacation once and was surprised by how well they worked.  They left clean, pleasant smelling and soft clothes.  Not as white as I usually like, but I was using a top-loader.


    Also, for those of you using Tide He POWDERED detergent, where do you put it: in the drum, the tray, which part?


    And, anyone else had luck with "Smelly Washer Cleaner", whatever that is?


    Finally, what about the Whirl Out?  LG recommended this to me also, but several writers say yes, and many others say it may be corrosive to the machine.


    Many thanks to those that wrote in with suggestions.  It would be interesting to hear from anyone who has had luck with the class action suit, or knows how it is progressing.

  • Anonymous Mar 10, 2009

    I have same problem and hoped to find solutions here. I can tell you that the problem seems to be on the underneath of the drum. My rubber seal is clean and dry but if you look closely under the drum it is slimy nasty and that must be where the smell is coming from. I have no idea how to get to it to clean it though.

  • KayBMaye Mar 14, 2009

    We do NOT have an LG or a FRONT LOADER washer. We HAD a brand new Maytag and the mildew smell started when it was 9 months old. We tried EVERYTHING that was recommended to us and then we just ditched the washer and got a new GE one (top loader too). It has been 11 months now and we just NOW have the SAME problem with this washer. We have had so many people analyzing the problem and it has been determined that it IS the soap scum buildup that is mildewing. After reading all of the responses here though (since we don't have an LG or a front loader), I am now wondering if it could be that we are all using the same detergent (Tide or Tide FREE for HE washers). Mine isn't an HE washer but I have to purchase FRAGRANCE FREE detergent and it seems that Tide is the only maker of this any more. Has anyone else noted if we could all be using the same brand/type of detergent? I am desperate!

  • ntruhett Mar 28, 2009

    We've owned our LG front loader since 09 of last year. The smell has become overpowering and like so many, I've consulted the LG company. Considering the price of these washers, I'm appalled that the company is not more responsive. Considering the current economic climate, LG may at some point bite off more than they can chew in customer DIS-satisfaction. Nuthin' talks like money.
    Nora in MS

  • howhow Apr 06, 2009

    We have the exact same problem. We ran bleach. Ran the sani cycle. Cleaned the yuck on the seal which did not smell. The mildew smell is disgusting! Have you found anything else out. Having an LG fridge issue and trying t deal with LG was the worst experience ever. I dread having to deal with this now. We bought our machines at the Home Depot in late 2006 also.

  • qutpy1 Apr 06, 2009

    I have the same problem, it smells so bad that it makes me sick, it's making my animals sick. I am going to try the baking soda first as it seems to be the cheapest remedy. I can hardly believe I paid $1300 for this problem.

  • Anonymous Apr 22, 2009

    hi i have an lg washer,dryer ,fridge purchaged back in sep 2007...thro' homedepot...the guys fixed the washer dryer ...but they didn't level it properly... soon it started shake my whole
    house ..particularly when i put it in medium spin,i never used high spin ..i don't know how horrible it would be..it has this problem with loading....usally i put reasonable cloths to a cycle...but when i wanted to add few more ...i had to put it on low spin otherwise it'll make so much noise and vibrate like hell until my glasses in kitchen will fall.....
    ok that's my old problem ..now .i got a new one ..
    yesterday when i unloaded my washer i can see this dirty black sticky,smelly thing on my cloths....i noticed it on rubber door seal aweek ago ..i cleaned all the outer surface of the rubbber but it was also there underneith it..i used bleach tub clean but not helpful...today i;m trying baking soda...fingers crossed...

  • Anonymous Apr 30, 2009

    I to have an LG Front Loader TROMM Washer purchased Dec /07 the smell is so bad. The rubber is turning black, looks like mold. Extended warrenty people say it is not covered, of coarse. Independent repair people say this has is one of the biggest problems. I'd like to know why this isn't dicussed at time of purchase, $1627.00 later and my sales person at Home Depot failed to mention that tablets had to be used monthly as well. Can we do something about this?? It is obviously a lot of people have the same problem. What do we do?

  • Anonymous May 01, 2009

    Bad smell I have used vinegar, baking soda. I wipe it down after each laundry and leave the door open. It smells terrible. I have a deodorizer in the room but it cannot cover the odor.

  • Anonymous May 06, 2009

    I bought an LG 2 years ago and have the same problem. I bought my washer at an appliance store and I complained to them and they said once a month I needed to run bleach only thru the sanitary wash,which I have been doing....NOTHING works. These washing machines suck!! Our clothes smell, they never smell clean. even with the door of the washer closed I can smell the mildew.

  • Anonymous May 08, 2009

    My front loader washing machine stinks like mildew. Bleach helps for one or two loads. I spent a lot of money on machine that can do what it's designed to do, which is clean my clothes not make them smell worse.

  • Anonymous May 12, 2009

    Ive ownd a LG washer since 2007. I dont know why. I dont know how but recently it began to stink to high heaven. Mildew stench reeks from somewhere inside the machine. I put through distilled white vinigar, baking soda, bleach, lime, lemon and nothing works. I have to spray the room with Febreeze and air freshener just to hide the malicious odor. Its embarrasing when people come over to the house. LG doesnt give. Best Buy doesnt give. I say we all sue LG to get our money back to buy new washers.

  • l waters Mar 08, 2012

    Anyone out there been able to resolve the horrible mold/mildew problem with the LG front load washers???? I always leave the door open when it's not in use. I have tried bleach, Tide machine cleaner, etc. and it's disgusting. What's even worse than the smell is the disgusting various sized yuck stuck to the clothes when you pull the "clean" clothes out after running a cycle. My husband thought I was insane when he saw me hand rinsing everything I had just pulled out of the washer in the laundry tub. (Yes, I only use the recommended amount of HE detergent!) I've tried running every cycle (with an empty load) on hot water, hoping it would eliminate the yuck particles. Nothing works! When I've talked to LG, they act like they've never heard of such a problem and say to use something like Tide machine cleaner. WOW! What great customer service...HA!

  • floresdiego5
    floresdiego5 Jan 05, 2013

    Hi , we used to have the same problem as you guy we tried everything we could and we washed the mechine with bleach etc. we tried teverything they recommend so I was ready to but another mechine so , my daughter and I decide to take the mechine apart , the main problem was the rubber gasket that was stinking it up , inside of it was green mold that smelled like rotten eggs so to fix the problem is to take the gasket out and clean it with bleach or buy a new one anthe problem is solved . Guaranteed !

  • Tom Reisland Mar 12, 2013

    I have the same problem with my LG front loader. What's worse, after we bought ours we bought the same for my daughter for Christmas. She has the same problem. Apparently everyone who buy a LG washer is a dirty pig because they won't clean it properly. of course nothing is wrong with LG. We're all just a bunch of dirty pigs.

  • Adele Oestreich May 07, 2013

    I just had a service man here for my Lg top loading washer, it was a recall. I had called several times about a scent so bad it smelled like rotted eggs. While here for the service call, Recall, he could smell it. He lifted the bottom out and found some really disgusting mildew, mold, not sure, he didnt say, but he did try and scrap it out for me. The odor is horrible. My washer will be 2 years old this year. He told me he never saw anything like it. He also suggested I get whirlout to clean it instead of afresh. I cant stand this machine anymore, we have asthma here and its a health hazard

  • christina Aug 20, 2013

    You should switch to powder laundry soap, it doesn't build up inside the machine. The liquid leaves a waxy build up & then gets moldy over time. Do not use liquid softner either. I use the crystals that you put in with the load & a bounce bar!

  • Daena Noxon Sep 07, 2013

    I also have an lg washer now about 4 years old. We have been fighting this problem since we acquired this machine. We have treated this machine better than our kids; leaving door open, wiping down machine after every use, running the clean cycle using bleach afresh.....lg customer service acknowledged a flaw with their machines agreed to helping sort the problem out then back tracked saying that person didn't have authorization. My suggestion never buy an lg product again, tell your friends about your experience and try a maytag or Samsung

  • Linda Palmer
    Linda Palmer Mar 25, 2014

    you need to crack open the back because there is a filter that is attached to the drain hose, if you don't clean it out, it will continue to smell that way. It is a build up of hair and fuzzies from washing. When you clean that out, run a mix of peroxide 75% and 25% Bleach (oxi clean) dump right into tub, not in the compartments for the detergent. Run on HOT cycle this will clean out the hose and anything you may have missed~ Moms to 9 kids we have dealt with it that way.

  • Anthony Spinelli
    Anthony Spinelli Sep 26, 2014

    Just pour one gallon of white vinegar into machine and run a complete wash cycle...This will eliminate odor.

  • Will Slattic Oct 19, 2014

    When I first got my LG front loaders I had the same problem with mildew smell. Leave the door to washer open after use allowing drum to dry, after a few hours close door.

  • Richard Jan 01, 2015

    Ok cool it, Its not the washing machines fault its your detergent if you use biological products you are using enzymes to wash your clothes in and no bleach, The bleach used in non bio products is what normally kills the bacteria but more and more people are using bio so there's the problem if you use bio do a service wash every 2 weeks that is half a cup of bleach directly in the drum full heat no clothes problem solved

  • Anonymous Nov 06, 2015

    I have a whirlpool front loader It was great for 6 months now I have a mildew smell. I have tried many detergents, affresh, bleach, vinegar etc. nothing helps , 6 repair men later. Help

  • Steve F Apr 11, 2016

    Stop using fabric softener and cut down on how much soap you use. Also do a hot wash every couple of weeks to flush out the machine. Trust me, ive been fixing washing machines for 40 years. Ask any Tech what fabric softener does to your machine. It build up in all the nooks and crannies and all the muck sticks to it and then goes off leaving a horrible stale smell. Once the muck builds up too much, it starts coming off in the wash and you will get brown / black greasy marks on your clothes.

  • Nater13 May 02, 2016

    POWDERED DETERGENT! Liquid leaves the residue, leave the door open between washes and only use POWDER. In a few months, it will be better, bleach nor vinegar nor Affresh will pierce the residue. Powdered soaps are HE too, don't believe the TV kids!!

×

50 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have tried several different things for my stinky LG washing machine that I just bought September 2007, including "remedies" from the customer service at LG - nothing worked for me. FINALLY, I HAVE DISCOVERED A SOLUTION AND AM SOOOO THANKFUL! I removed the liquid detergent tray and sprinkled baking soda (probably 2-3 tablespoons) where powdered detergent goes, and ran a cycle with hot water, no clothes, no detergent. This got rid of the smell, but the very next time I did a load of clothes with detergent, the stinky smell came back. So I tried adding baking soda in the same manner with every load of laundry I did (underneath the liquid detergent tray) and it has worked!!! With every load of laundry, I remove the liquid detergent tray and sprinkle approximately a tablespoon of baking soda and then replace the tray and fill it as normal with my liquid detergent (whatever is on sale, the brand of detergent has not made a difference for me). This is ALL I do. No leaving the door open, cleaning the rubber seal, wiping anything out. I believe the smell is a result of stuff we can't see or even get to and that's why the baking soda works.
I hope this helps someone else.

Posted on Nov 06, 2007

  • 6 more comments 
  • Lucked out Aug 24, 2010

    I had the same problem with my machine and did some research on the net.
    Get some soda crystals and some distilled vinegar. I added 1 large cup and half the vinegar to the filling tray. The same amount went into the drum. Run the machine at a hot temperature- 95 degrees with no clothes for a full cycle.
    This resolved the smell which is mould buildup in the machine and removed the smell.
    As an added idea, I added a tablet of dishwasher soap.
    It is recommended t run this wash cycle- called a service wash, irresepective of machine manufaturer- once a month.

  • enkim44 Aug 25, 2010

    whirlout worked for me, you can buy it on amazon

  • mfeinman2 Jan 14, 2011

    well, I'm one more person to add to this horrific experience no matter what u use to wash your clothes with it comes up stinking like mildew any way because is just impossible to get rid of that smell is nasty. so.. i will try the advice of coach's wife and see if that helps. i tried cleaning the dam thing but can't get to it.
    thank you for the heads up.

  • karenpa Apr 07, 2011

    Can you confirm that I understand what you did: 1-1/2 cups of soda crystals + vinegar & the same 1-1/2 cups solution dumped into the drum. Is that correct? Also, did you place the dishwasher tablet into the drum or the detergent dispenser? My machine not only has the same horrible odor but there is this black gooey build up underneath the rubber ring? I've tried to clean behind it but I find it to be very difficult. Thank you for your help.

  • Christan323 Apr 26, 2011

    I have this same problem with my LG front loading washing machine and this is why I came online today to see if I could find a solution. First site I saw was this one. I checked out a few more and found someone who wrote something very informative. I haven't tried it but its the first real SOLUTION to the problem I came across. I hope this helps.

    "Quit using liquid detergent, use powdered only, and no liquid fabric softener. We had the same problem, I was ready to throw it out. I now use store brand H.E. powder and the smell went away. The big box of powdered detergent lasts months and months, do not use more than 2 tablespoons per large load and for a small load, not heavily soiled, 1 tablespoon will be sufficient; remember there is not much water in the tub.

    I never have to leave the washer's door open now. I got this advice from a repair man. Petroleum products leave a residue on any of the parts that are plastic, and when that builds up...phww. We also had to quit using body wash in our new shower, same smell. We now use bar soap or liquid soap and the moldy smell is gone, gone, gone!
    Jean from Maritime Canada."

    Christan

  • Anonymous Nov 06, 2015

    I have a maytag front loader,repairman replaced the rubber on it, it made no difference, nothing in drain, still smells 6 repairmen later ugh

  • kieren lowe Nov 11, 2015

    The smelly drum problem - is caused by 'anearobic bacteria' - the same kinds of bugs (bacteria) that live down your drains!! They don't like OXYGEN - hence the name 'anearobic' - the cure is simple: LEAVE THE DOOR WELL AJAR WHEN THE MACHINE IS NOT BEING USED - this allows fresh air containing oxygen - yes, the stuff that we breath. It kills anearobic bacteria (bugs to the rest of us)- DEAD! the machine will stop smelling and so will your washing. It will help to do an initial hot wash cycle with a half cup full of bleach - NO CLOTHES, NO POWDER. JUST WATER AND BLEACH. This will kill the majority of the bacteria in one hit. They will come back though very quickly if you don't follow the second bit of advice - leave the door well ajar to get OXYGEN in there. Good luck! www.uminabeachappliancerepair.com

  • Alan Hawksworth
    Alan Hawksworth Jul 02, 2016

    I always advise my customers to run the machine on the hottest wash, and just add a few tablespoons of WASHING SODA, without any washing powder, or washing. The washing soda breaks down any lime scale scale,kills residual grease, and the hot water kills any bacteria. It is the cheapest, and most cost effective way to get rid of smells, and keep it free from limescale.

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There is a drainage problem with the LG Front Loading washers.  Check online and you will find thousands of people with the same problem.  I've tried everything recommended here and nothing works for more than a week or two.  LG's customer service is the worst.  To be honest, I loved the machine for the first 6-7 months.  I think the build up on the drum takes that long to reach critical mass.  The only solution is to join the class action lawsuit and hope for a small refund so you can buy an new old-fashioned top loader:
http://chimicles.com/case/lg-front-load-washing-machine-moldmildew

I will NEVER buy another LG product again.

Posted on Aug 12, 2008

  • christina Aug 20, 2013

    We have LG frontloader washer & dryer. Our house burnt down back in 2008, the machine was only about a 1.5 years old. They were in the basement underwater for about 4 months. Once we got them out, we let them air out for about a month. Once we plugged them in, they started right up. I still use them today! I LOVE them... We did have to have the repair man out for an issue, he told me the same thing about the mold. "DO NOT USE LIQUID DETERGENT or SOFTNER!!! And leave the door open when not in use." The only time I have an issue is when I use liquid detergent!

  • kieren lowe Nov 11, 2015

    The smelly drum problem - is caused by 'anearobic bacteria' - the same kinds of bugs (bacteria) that live down your drains!! They don't like OXYGEN - hence the name 'anearobic' - the cure is simple: LEAVE THE DOOR WELL AJAR WHEN THE MACHINE IS NOT BEING USED - this allows fresh air containing oxygen - yes, the stuff that we breath. It kills anearobic bacteria (bugs to the rest of us)- DEAD! the machine will stop smelling and so will your washing. It will help to do an initial hot wash cycle with a half cup full of bleach - NO CLOTHES, NO POWDER. JUST WATER AND BLEACH. This will kill the majority of the bacteria in one hit. They will come back though very quickly if you don't follow the second bit of advice - leave the door well ajar to get OXYGEN in there. Good luck! www.uminabeachappliancerepair.co

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Friends,

I feel you pain. After much pressure on my part LG is looking to buy back my front loader and dryer at a prorated cost. There are 2 class action suits pending against them because the design of their front loaders in inherently flawed. In summary, there is no way of avoiding mold and mildew build-up in their front loaders. In turn, mold and mildew is not only smelly - it can damage your health. I know because my 5, 3, and 1 year old children all have respiratory issues that can be traced back to prolonged mold and mildew exposure (think their baby blankets, towels, clothes, and other fabrics have been soaked in mold and mildew infested water).

Here are links to the class action suits.

http://www.gslawny.com/lawyer-attorney-1275738.html

http://www.murrayfrank.com/CM/Custom/LG-Electronics.asp

Here is a link to the CDC's website that describes mold and mildew related health issues.

http://www.cdc.gov/health/mold.html

LG will be held liable at some point because the explicitly fail to note mold and mildew issues in their maintenance manual. In addition, the manual says nothing about running special cleaners through the machine. In addition, the manual does not mention that you need to forcefully pull back the rubber door gasket to access hidden mold and mildew build-up (in actuality this is impossible to do).

Contact LG and send them photos of your situation and doctor’s records if you can tie back current health issues to mold and mildew exposure. This is what I did to finally get them in motion. Even then they are sly and are just trying to avoid future litigation.

Good luck.

Posted on Jan 18, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The mildew smell is caused from the growth of bacteria. For whatever reason this has plagued front load washers. I purchased an LG from Home Depot and within about 3 mths of use our clothes begin smell bad. It got so bad that leaving the door open as suggested made the utility room smell as well as the hallway. MY SOLUTION: I went to Home Depot and purchased a 10" canister style sediment water filter. I mounted it on the wall so that I could easily service it. I then connected it to the cold water line. I removed the sediment filter and place chlorine tablets inside the canister. Doing this added just enough chlorine to the water to kill and stop the bateria growth. It took some trial and error but I got the chlorine to a level that kills the bacteria without adding a chlorine smell to the clothes. I place 2 small chlorine tablets (about 1" diameter) every 3 weeks. I no longer leave the door open or wipe out the door seal. Our clothes come out smell fresh everytime. For more specific details email me.

Posted on May 01, 2008

  • 4 more comments 
  • Paul McCormack Sep 16, 2012

    Sounds like the best fix yet

  • Jay Unqchap Sep 25, 2012

    Hey txpetroguy, I\'d love to get the specific details of your solution, but I don\'t know how to email you within this site. Can you email me with the info at junqchap (at) gmail.com?

  • Jess coral May 03, 2013

    Can you email more details about this please jesscoral62@gmail.com

  • Rhett St James
    Rhett St James Nov 16, 2013

    can someone email me these details to sarah.st-james@sky.com....thanx

  • Wayde Barnhart
    Wayde Barnhart May 29, 2014

    please send details ro mdbarnharts@gmail.com. Thank you

  • Garrett Stevens
    Garrett Stevens Feb 29, 2016

    please send the email to garste1@yahoo.com

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Join the class action lawsuit against LG

http://www.gslawny.com/index.html

Posted on Oct 12, 2009

  • tim beard
    tim beard Nov 18, 2013

    http://www.youtube.com/watch?v=LJpzQPDcO...

  • tim beard
    tim beard Nov 18, 2013

    did you run the tub cleaning cycle twice the every week for three weeks then once a month.??

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I described my extreme mildew problem in an earlier post.  Having given up on any LG-sponsored solution after the replacement of my year-old (and pristine!) seal, I spent a couple of days running the tub clean cycle with, alternately, white vinegar, baking soda and bleach I can finally say I have eliminated almost all the mildew odor.   I have also begun dumping as much baking soda under the detergent cup as I can and still get the cup to fit properly in the drawer (1/4 cup maybe) every time I do a load.  This was a very unscientific fix, since I cannot say which or how many of these tub cleans did the job, but I think I used vinegar twice.  I don't even recall how many times I ran the cycle during this period I was so crazed with desperation.   When I used bleach I filled the cup and then glugged another cup or so straight into the drawer.  I repeat this massive bleach injection every time I run the cleaning cycle just for good measure--and I run the cycle at least once a week.  I don't put bleach into the detergent cup, by the way, since the cleaning cycle doesn't seem to do a good job of clearing out the bleach from the cup, always leaving bleach solution in the cup after the cycle has completed.  I continue to leave the door and detergent drawer open when not running the washer to allow the interior to dry out.  Pretty annoying, considering my narrow laundry room, but, hey, at least my large bathroom doesn't reek of mildew after one use of my "clean" towels.
I'm sure LG would not officially recommend this solution, since it would acknowledge a serious problem that they will not admit to having with this washer, and because it seems so extreme and slapdash--I must have run the tub clean cycle more than a dozen times over those two days.  But, after all, LG doesn't include much maintenance information at all in its own manual.  Considering that LG recommended the use of WhirlOut, a caustic spa treatment (for this horrendous mildew problem they won't admit ever hearing about before I called), whose own manufacturer admantly warns against using for this purpose I figure a large volume of bleach can't do much damage to the machine.  I would never recommend this washer to anyone--it is ridiculous to have to go through all this when I purchased the thing to save on water and electricity while doing a superior job of cleaning my laundry, but I seem to have gotten a handle on it.  Given the high cost of the machine and the CIA-like refusal of LG to even admit to the design problem in the face of thousands of complaints, repeated, sequential running of the clean cycles to kill the built-up, invisible, mildew colonies, plus frequent tub cleans and baking soda seems like a reasonable alternative to trying to fob the thing off on some other unsuspecting schlub for $100 through Craig's List.  
Sorry for the tortured syntax.

Posted on Jan 03, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I think you would see where the problem is coming from if you removed the inner tub and spider bracket. I had to pull my LG2277 apart this weekend to replace the bearing & seal.
The spider bracket which is attached to the inner tub has pockets in it that allows a mud like crud to build up in it. I had to scrape all of that out before reassembly. And yes it stinks horribly. Just a lousy design on the bracket.
The problem there is that it is inaccessible without an almost total disassembly of the machine.
LG engineers need a design wake up call for sure.

Posted on Dec 13, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers

I have a little bit of insight that could possibly point to the actual problem. I am not familiar with this specific machine, but I have gone through a training for service on Maytag machines. It is common with front loading washing machines to hold water that is not readily accessible. They do this do help maintain the rotational energy during the spin cycles. (Like a flywheel, if you are familiar with how those work.) I know with the Maytag machines this water is cycled through during normal use to avoid this problem. I am assuming that the same design is intended for the LG machines. However it seems to me that there is a flaw that prevents the water from cycling correctly and it becomes stagnant. I don't know if that helps anyone, but I am the type to pull the machine apart and find a mechanical problem, if there is one. You would be amazed at what those machines can hide from you. I have literally found the sock monster that makes for all the unmatched socks in the world.

Posted on Dec 16, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,294 Answers

A solution from the internet: Make a boil wash (with no clothes and detergents) put into the powder drawer a cup of bicarbonate of soda. It should clean the machine and move out the bad smell. Another: I have a front loading machine also and am not willing to have to constantly clean out the machine; the soap and fabric softeners you use are building up between the inner and outer drums (and on the drum itself sometimes). Because the machines door is so tightly sealed (to prevent water leakage) the smell from this buildup is awful. I finally found the solution. MAGGIE'S SOAP NUTS -- they are all natural (grow on trees) and will remove the grime from your drum and also clean your clothes (you won't even need fabric softener anymore). Stop using commercial detergents and fabric softeners and start using Maggie's Soap Nuts. They are not very cheap but they work great -- I have found that making a liquid out of the soap nuts and storing it in a bottle works better than putting them in the sack cloth they come with (because front loaders do not agitate constantly like regular machines, the cloth bag sits on the clothes and sometimes leaves a stain -- the liquid will not leave a stain. YOU WILL SOLVE YOUR PROBLEM AND HAVE SOFTER CLOTHES TO BOOT (without fabric softener so you save some money there). They are also better for septic tanks, the environment and your health! I believe Whole Foods sells them and they are also on the internet at www.Maggiessoapnuts.com Note: Also go to www.newstarget.com -- they are going to buy these in bulk to cut the cost in half but don't have them yet. You should be able to buy them there soon. Note: Forgot to tell you to run some of this thru your machine with hot water before washing your clothing to clean out the buildup that is already in the machine

Posted on Sep 12, 2007

  • prem mathew Mar 11, 2009

    ATTENTION



    This door seal for this model (possibly other LG models as well, with the sickly stench) has a major design flaw. It cannot be rectified by users. LG is aware of the problem & has introduced another door seal which resolves the problem. You have to ask your dealer to give you a replacement (with or without $$ i dont know, depends on your warranty, or whatever) or a substitute from any other brand/make which would suit you. A tyre is a tyre you can fit any on your car, so dont panic. Probs have solutions. Keep using Fixya.

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Smelly washers are peoples fault!!!! Period!!!.I've been using FLs for over 30 years without having mold, mildew or smell inside.
First of all, proper detergent dosing and the right detergent for you water chemistry is important. If you use additional chemicals like pretreatments, soda, borax, bleach, oxy etc, you will need extra rinsing!
If you pretreat, do prewash first.Without additional detergent.
If you wash full/ heavy loads-like towels,you will need extra rinsing.
Mixed loads work the best and smaller loads too.
Hot water is very important.Got heater? Use it as often as you can.
Prewash on most loads will make a difference, specially if it is something like kids clothes, dish rags,even towels.
Many washers have filter on the bottom of the machine and it has to be cleaned every couple of months. When I do mine, all the water that drains out is clean!
I use Persil, Mexican detergents, like Roma and they are fine as long as they don't pruduce many suds. I never used bleach-got alergies to it.
I never did any special cleaning, just the filter and I inspect the gasket here and there and leave the door open in between washing.
Splash of vinegar in the rinse helpes too.
Easy on the softener if you have to have it.
People, change your habits, it is not the machine!!!
I do have LG TROMM set and friend of mine has one too. Both over 3 years old. No problems what so ever.

Posted on Mar 18, 2010

  • 4 more comments 
  • hm4461 Jan 16, 2011

    I am reporting back, still no smels, mold or mildew.
    Right now I am using Vaska and I'm happy.
    I hope some people got enough sense and changed their washing habits.
    Really, it's not the macine's fault. Itisthe peoplenot willing to learnand change.

  • ozana01 Mar 23, 2011

    I read your post when you first wrote it and tried all you suggested. No luck.

  • Tim Kraemer Sep 10, 2012

    To hm4461: You say people not willing to learn and change. That is so ignorant of you to say. Read these postings. People are calling LG, searching the internet, trying many many methods. You say you use no special cleaning methods. A splash of vinegar in the rinse qualifies as a special method being that it's not recommended in the LG manual. Why attack people for not having enough sense to change their washing habits when there are thousands of people experiencing the problem and thousands of them trying all that they can. You are the first person on multiple websites that I've seen that mentioned your solution. Front loaders are somewhat new to the average user. The other thing that seems unusual is that LG doesn't list your methods if they work so well. I guess they prefer going the route of class action suits.

  • kelskits
    kelskits Feb 06, 2013

    I owned the Fridgidaire Affinity for 8 years and never had a mold issue and never had to leave the door open. I used the he soap and cleaned and maintained as required in the manual. This set is different and there has to be a mfg defect. I did my research before buying this and knew that there were people that had issues with mold. I have spent more time maintaining this and now have mold. It is iggnorantt for you to assume all out there have not properly maintained their machines. Do you work for LG?

  • Danny Dec 24, 2014

    It is all the low temperature washing that the detergent manufacturers recommend causing the increase increased baterial culture breeding within ALL not just LG appliances.. A high temperature maintenance wash (the good old fashion boilwash, why do you think the older appliances lasted so long without this problem... cause we use to wash clothes properly)..I personally find that a dishwaher tablet works wonders with a really musty smelling appliance.

  • Chris Burnby
    Chris Burnby Nov 29, 2015

    well said. Machines do need a bit of attention. Too late when it starts to smell.Black stains on door seals are the result of chemicals in the detergent mostly the liquid or cheaper powder type and wont shift. Its not a manufacturing fault as most machines are the same.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a LG that I bought 3 years ago.  From time to time it developed that gross musty smell.  I ran the washer with chlorine bleach which seemed to do the trick until this last time.  NOTHING worked!  I was frantic as load after load came out stinking to high heaven.  I did some research online and what  "the kiss of death" is is liquid laundry soap.  I guess the emollients and emulsifiers in the liquid soap adhere to the outer plastic drum and drainage pipes. I now only use powder He laundry detergent.  I also now use Tide's new washing machine cleaner and I haven't had a resurgence of the problem.

Posted on Jul 11, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Don't use liquid detergent .. don't use liquid fabric softener.
USE POWER DETERGENT FOR ONE MONTH AND SEE IF IT GOES AWAY.  WE USE TIDE HE AND PROBLEM WENT AWAY WITH OUR LG WASHER

Posted on May 13, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

SOLUTION:

This works:
1. Add 1 whole bottle (2 liters) of Liquid bleach directly into the washer.
2. Set washer to a boiling, intensive wash, no spin, with rinse++ option.
3. Pause the machine after 30 minutes, and let it soak for 4 hours.
4. resume cycle and let it finish.
5. When cycle ends add 1 bottle (2 liters) of white vinegar directly into the washer and 1 cup of epsom salts.
6. Start a boiling wash cycle, intensive, no spin, rinse ++
7. pause the machine after 10 minutes, and let it soak for 4 hours.
8. resume cycle and let it finish.

That's it, the boiling water, bleach, vinegar and epson salts will kill all bacteria, mold, mildew, viruses as well as removing all detergent/fabric softener residue.

Posted on Apr 30, 2012

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

After doing some research and talking to a (very knowledgeable!) repair person, it seems that the culprit is LIQUID laundry detergent (and fabric softeners)--it doesn't matter which kind. The liquid detergents are often more like a gel and/or concentrated, and don't dissolve completely. Since our lovely FL washers give us a detergent cup to use, little bits of the undissolved detergent get stuck all along the way from the dispenser to the drum. Plus, there is residue inside all of the gaskets, and even on your clothes!
Although liquid detergent was created to be more "user-friendly" and less messy, it is definitely not washer-friendly. Try switching to powdered detergent (I use Charlie's soap) and use it for a month and see if the smell doesn't go away. The powdered detergent not only dissolves more thoroughly, but is mildly abrasive on its way to the drum (which should help to get some of the residue off). Most importantly, STOP using liquid detergent & fabric softeners--even if you get it smelling clean, the smell will just keep coming back, as the liquids will continue to build up.
Also, it may be helpful to add 0.5-1c vinegar to the rinse cup for a while. The vinegar, as an acid, helps to neutralize any leftover and residual detergent (which is alkaline). This should help to with buildup on your clothes and the washer. Added bonus--vinegar acts as a fabric softener, and the smell will dissipate, so your laundry will be fresh and soft!
Hope this helps. We use only powdered detergent, and sometimes vinegar, and our washer is super-fresh and clean.

Posted on Mar 28, 2012

  • Chelsea Rhodenhiser Mar 28, 2012

    After doing some research and talking to a (very knowledgeable!) repair person, it seems that the culprit is LIQUID laundry detergent (and fabric softeners)--it doesn't matter which kind. The liquid detergents are often more like a gel and/or concentrated, and don't dissolve completely. Since our lovely FL washers give us a detergent cup to use, little bits of the undissolved detergent get stuck all along the way from the dispenser to the drum. Plus, there is residue inside all of the gaskets, and even on your clothes!
    Although liquid detergent was created to be more "user-friendly" and less messy, it is definitely not washer-friendly. Try switching to powdered detergent (I use Charlie's soap) and use it for a month and see if the smell doesn't go away. The powdered detergent not only dissolves more thoroughly, but is mildly abrasive on its way to the drum (which should help to get some of the residue off). Most importantly, STOP using liquid detergent & fabric softeners--even if you get it smelling clean, the smell will just keep coming back, as the liquids will continue to build up.
    Also, it may be helpful to add 0.5-1c vinegar to the rinse cup for a while. The vinegar, as an acid, helps to neutralize any leftover and residual detergent (which is alkaline). This should help to with buildup on your clothes and the washer. Added bonus--vinegar acts as a fabric softener, and the smell will dissipate, so your laundry will be fresh and soft!
    Hope this helps. We use only powdered detergent, and sometimes vinegar, and our washer is super-fresh and clean.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Try powdered laundry detergent...the liquid is garbage...does'nt dissolve well...had a top loader and it stunk until i started using powder....have an lg front loader now and the clothes sterted stinking....started using powder he detergent and it solved the problem...the liquid builds up over time and gets all funky and smelly and lays in the bottom of your washer membrane...hope this helps.....jerry w....finleyville,pa.

Posted on Sep 17, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Have you tried using Oxyclean or PBW (Powdered Brewery Wash- a safe caustic brewery cleaner) with the hot/cold cycle?

Posted on Jun 09, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I use to sell appliances at home depot for 6 years before I quite and went back to school for my business degree. The mildew is a problem since the first HE front load washing machines first came out. Maytag Neptune even got sued for the incident. The first problem was not having holes at the bottom of the rubber seal for the water to drain from inside the rubber so it would settle inside the cavity of your machine and grow mold. Its solution was to add holes in the rubber. When that failed they put a drain ump filter it also helped with loose change and anything else that would get stuck in the drain. Their was still complaints. I will tell you that all HE washers whether they are top load or front load can develop a musty mold smell. They save you water but not time nor the convenience of not having to consistently be on top of the maintenance. If you must have an HE machine here are a few tips, most of which has been suggested.

1) use HE detergent and do not overuse the soap,

2) Take your clothes out if the washer as soon as possible never leaving them in their for more than an hour after the washer has finished washing your clothes, when you do this the moisture starts to form bacteria on the clothes. Maytag had some machines that turned the load after the wash to keep the clothes from forming bacteria on the clothes but could still be an issue.

3) when you start smelling mold use the tub clean cycle with bleach, vinegar, or the tide or afresh washer cleaner tablets or powder. I had one customer tell me she used boron and baking soda and that worked for her but never tried it.If one doesn't work use another or use one tide cleaner powder followed by another and if need be another till the smell goes away. when it does be on top of cleaning the tub once every six weeks or so.

4) Clean the rubber seal making sure that water doesn't settle for hours or days on end just sitting on the rubber to create bacteria or get it to settle on the cavity of your machine.

5) Take out the detergent dispenser and the filter at the bottom of the machine and drain and thoroughly clean it till it doesn't smell. You can use bleach or vinegar.

If none of these work you probably have mold or bacteria growing internally inside your machine and their is nothing you could do but get someone who is certified to break down the machine and try to fine where the mold or moisure is located inside your machine. The drum or rubber seal may also need to be replaced. Most of the time customers tend to just get a new machine. But remember that maintenance is needed for HE machines. You save water but not time as it takes twice as long to wash and takes time to maintain the machine. If you don't have time to waste you need to buy the old fashion washer machine and unfortunately have to waste a lot of water. HE machines use roughly 10-15 gallons of water compared to 30-40 gallons tradition machines use in an average load. Hope this help and good luck!

Posted on May 16, 2012

  • Level 1:

    An expert who has achieved level 1.

    Welcome Back:

    Visited the website for 2 consecutive days.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

USE LESS DETERGENT

We had the same horrible odor from our washer off and on for months and went through all the cleaning and washing out of anything we could get our hands on...and leaving the door open.

The solution that worked miraculously is always using the smallest amount of high efficiency detergent that you can. I'm talking about a quarter's worth (sizewise). Your clothes will get clean and there won't be a lot of extra detergent to build up in the nether regions of this washer. Experiment with whatever detergent you are using for the correct amount...but err on the low side.

Ever since we've been doing this we have not had another incident in the past few years of the awful smell. These high efficiency washers use little water and therefore need very, very little detergent to do a good job. Thank goodness a friend of mine heard this solution from a repairman. It's so simple and we haven't had a problem since.

You still should clean out the drainage once in a while, but it is not a daily maintenance issue.

Posted on Jul 31, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 261 Answers

I found on all these machines being a horizontal axis as to a vertical axis, top loader, that under the drum is a tub that holds all that **** and that all these have a pump trap that unscrews, located left of the pump. Whirlpool says that a ratio of 2 Tbl of soap and 1Tbl of softner is max because of water use and agitation. I would say clean the pump and run less soap and check the drain hose to make real sure it is not sitting in drain water because that will siphon water from showers, toilets and you know what into the washer and cause more odor. Affresh and washer magic mostly cleanse out old soap and condition bearing seals at most.

Posted on Sep 04, 2008

  • tim beard
    tim beard Nov 18, 2013

    NO RUN THE TUB CLEAN CYCLE run it twice on the same day then every week for three weeks then run it every month to maintain a clean bacteria free washing machine http://www.youtube.com/watch?v=LJpzQPDcO...

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

The problem is because everyone uses too much detegent and softener. I read about this on a site that explains and compares the different cleaning products. It also expalins why this problem is happening. The site is www.nufreshnow.com. They sell a product too but the site is very helpful explaining things.

I did buy there product and it works really good.

Posted on Aug 21, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Run a tub clean cycle once a month with bleach. After that I run another tub clean cycle with a product called Affresh. You can buy this at Home Depot or Lowes.
If the tub has a bad smell already, do both but add 3 affresh tablets to the second clean cycle instead of 1..
We had this problem after a year with our LG. Haven't had a smell problem since, but amazed there is a maintenance schedule for this washer.

Posted on May 14, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have an LG front load washer that i purchased back in 05. It stunk to high heaven.. Finally after looking at all of the suggestions and trying them I took the inner seal apart from the machine. If you look carefully you can easily see how this is done. I then proceeded to clean and disenfect the entire rubber seal apart from the machine itself. Reasembling it was difficult but once done the odor was completely gone. So now with every wash I use a tablespoon of baking soda underneath the detergent tray and no problem.. But I strongly reccomend taking the rubber seal completely out of the machine, because there is mildew growing around that seal that you couldnt possibly clean or even find by doing it while assembled. Good Luck

Jason Holt

Posted on Mar 22, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

This is not a solution, but my idea as to the cause -- I've had my LG only 3 weeks and the smell from washer was immediate. I think it is the quality of material used to make the rubber gasket/door seal. It is worse of all when running a sanitary cycle -- I don't think the rubber can handle that temp. I want Home Depot to take it back. I just got rid of my Sears Calypso and I don't need another scenario like that one (class action).

Posted on Nov 19, 2007

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 1 Answer

Had this problem awhile ago and now there is no problem. We stopped using liquid fabric softener, and liquid detergent. We went to the powder. Also run the cleaning tablets for the wahsre once a month as well as emptying our the drain tube.

Seems to be working with no issues. I got it early so that may have helped.

Posted on Dec 02, 2014

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

DAILY DOSE OF WHITE VINEGAR TOTALLY WORKS!
Okay so I can't deal with trying to get on board with a lawsuit or fighting with the company, and I have been so bummed and so ****** about this mildew/sour smell in the clothes washed in my LG front load washer. i've read everything and tried everything like you all, and i finally found a solution. So we all know you gotta leave the washer open afterward to not let more mold grow. But in addition to that try the following:

First, pour a bleach and water mixture into the rubber (where the holes are that you can sometimes see **** building up in--the grey rubber circular contraption that frames the tub). Let that sit overnight. Not too strong with bleach cuz you don't want to eat at the rubber. But strong enough to kill mildew. I think I did like 1/3 cup bleach and 3/4 cup water mixed.

Second, do a tub clean with whatever your chosen ******** cleaner is. I also used more bleach here.

Third, and this is the ticket after you get your bowl clean, AFTER you wash a load of laundry and remove the clothes, pour about two table spoons of white vinegar into that same place--into the bottom of that grey rubber ring where the holes are. This will find and sit alongside any sitting water inside areas we can't reach, and disallow anything from growing in there. IT WORKS. My clothes smell clean for the first time and I am SO SO happy that my mildew days are over. Also, I'm not into using harsh chemicals if i can avoid it because I have a baby, so this feels like a miracle. Even though you gotta do it after every single wash, i mean it only takes a second and white vinegar is cheap. Been doing this for one month straight and everything is great.

Good luck.

Posted on Sep 25, 2014

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

This is not just for LG manufactured machines but front loaders generally.
Bad smells and spider corrosion in front load washing machines.
When all other remedies for curing bad smells coming from front load washers have been tried and have not been found satisfactory I believe the source of the smell may well be corrosion of the aluminium spider with the products of this corrosion harbouring \'water\' that turns foul as described below, or, should no corrosion have occurred any retained water will, if left long enough, turn foul.


Aluminium, and its alloys, are corroded when immersed in an aqueous solution with a pH value below about 4.0 (acidic) [nitric acid is a well known exception] or above about 8.0 (alkaline), most laundry aids, detergent including HE detergent, borax, bleach, sodium carbonate, sodium percarbobante, sodium hydroxide, Affresh and OxiClean can have pH values above 8.0 should the required concentrations be reached. At the normal operating levels found in washing machines these values are not exceeded. However when the machine is shut down the remaining water will contain, inter alia, soil from the laundry, products of the interactions between the soil and the laundry aids used, unused laundry aids, and the chemicals found in the tap water. As the water from this mixture evaporates the concentration of the \'impurities\' rises until such time as a \'smelly sludge\' develops and/or a pH level above about 8.0 is reached and corrosion occurs.


Prime areas for these deposits to occur are, in my opinion, the recesses found at, or very near, the hub of some of the aluminium alloys spiders found in front load washing machines


To view a corroded spider (not to the point of catastrophic failure) and one with a build of \'smelly crud\' please visit: -


http://www.ripoffreport.com/appliances/electrolux-home-prod/electrolux-home-products-n-am-4cd6d.htm


These spiders were removed from Frigidaire built \'Kenmore\' machines.





To see fractured spiders from Frigidaire built machines, Whirlpool \'Duets\' and other manufacturers\' please visit: -


http://fixitnow.com/wp/2009/10/28/front-loading-washer-corrosion-contagion-a-menagerie-of-metallic-misery/


Or, for a Whirlpool spider


http://www.mysears.com/aboutme/jpm0940





Not all manufacturers use spiders with recesses, Speed Queen do not (Speed Queen call them trunnions) and photographs at: -


http://www.automaticwasher.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?30834


show Miele spiderss without recesses. There may be others.


Posted on Nov 14, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I solved my problem by running a cycle with borax. Seemed to clean up the mold I couldn't see. I now make my own detergent (from the Duggar website and use an 1/8 cup per load) as store bought liquid detergents would make the bad smells come back. I use either 1 tsp.borax (dry) or Sun Oxygen Cleaner in each load with the detergent and I have no more issues. Vinegar in the rinse cycle. Works fabulous.

Posted on Apr 13, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I found that the water was not completely draining in the detergent/bleach/softner drawer. I do wash once a week and it was enough time for the mildew to build up. I took the drawer out and found spot of mildew growing inside the area that holds the drawer. I cleaned it with Clorox clean-up and then took the inserts out of the drawer and washed everything and the inside of the drawer itself and then left the drawer out for a week, with the door on the washer left open, for a week so that everything could dry out. The smell seems to be gone! I will have to go through the same procedure each week, including towel drying the drum and door seal. Seems like a lot of trouble, but at least the smell is gone and my towels, etc., no longer have that musty smell.

Posted on Jan 26, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem, and seemed to fix it with a little trial and error.

1. Try the tub clean feature, which may resolve the issue, but do this periodically anyways.

2. Run a full load...see if there is any improvement.

3. After a cycle, dry off the inside of the door, dry the rubber liner (on it, under it, and around it). Ensure you get it dry/clean everywhere. Pull the rubber liner with care at the bottom of the door seal and you will see an area that seems to catch a lot of lint/water/dirt. Clean this out with a clean towel.

4. Empty the residual water by opening the door at the bottom-left of the machine and unplug the rubber hose. Do not pull the hose all the way out as it will kink the hose and you will still have wather left in the machine without any more flow out of the tube. Unscrew the filter, to the right of the tube, and wash it with warm water as well.

5. Leave the door open to dry out completely. Try not to use the machine for as long as possible to ensure it it dry.

6. Remove the soap dispenser and clean it out with warm water and a sponge.

7. Use a different detergent on your next load...and use a large load again.

8. Consider the humidity level where your machine is located. I used a de-humidifier in the laundry room for a few days to help dry everything out.

Good luck...and clean/dry the machine every time you use it...leave the door open until COMPLETELY dry.

Posted on Sep 08, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

DONT USE WHIRLOUT IN A WASHER. IT"S NOT MADE FOR A WASHER!!!! IT IS MEANT TO CIRCULATE THROUGH WHIRLPOOL JETS AND BACK OUT. WHEN USED IN A WASHER, IT SITS IN THE DRUM TOO LONG WHICH CAN CAUSE A LOT OF DAMAGE.

Posted on Jul 28, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have asthma and allergies and can't have the mold issues we are all having my unit is 2 years old. WM1814CW. I have tried all of the usual suspects to resolve this mildew issue. I called sears.com to have a repair man come out and clean the mold, which I can see is underneath the drum, not just in the gasket. He quoted me $400 and stated likely parts would have to be replaced due to rust etc. He gave me recommendations such as making sure the drain hose is not too deep in the drain pipe as this can cause smell and fumes from the pea trap to come back through the washer. He didn't charge me for the estimate. I called LG today. After explaining the above I was transfered to a supervisor in the executive offices. He was able to offer me a one time clean of the machine as a courtesy. I now have to furnish proof of my purchase which I am trying to get from Home Depot right now. Please try to call LG and see if they will do this for you. A back door to getting this done is also a warranty item where the drum motor is under a 7 year warranty. If this part were to mysteriously die, they would be forced to take the thing apart and likely replace parts and clean. Good Luck!!

Posted on May 25, 2010

  • speedhump692 Apr 22, 2015

    Were the drum motor to die, it would be replaced by remove the small back panel and then it can be replaced without touching anything else. The drum would NOT be taken apart.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • LG Master
  • 1,524 Answers

Clean once every two months, the outlet where the washing machine is connected and use a bottle washer cleaner and a good liquid soap agent in a sphere

Posted on Jul 23, 2016

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Add 1/2 cup of baking soda to 2 cups of white distilled vinegar. Begin a wash cycle using the machine's hottest setting and as the water rises, add the baking soda and vinegar mixture. Let the machine complete a full cycle. Run a cold water cycle to complete the process.

Posted on Apr 22, 2015

  • Miracle Gutierrez
    Miracle Gutierrez Apr 22, 2015

    Add 1/2 cup of baking soda to 2 cups of white distilled vinegar. Begin a wash cycle using the machine's hottest setting and as the water rises, add the baking soda and vinegar mixture. Let the machine complete a full cycle. Run a cold water cycle to complete the process.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

It's not just LG Tromm machines that have this problem. All front loaders do!
Take a look at the video of my ten year old machine and see what was causing the smell!
No amount of wonder concoctions will get rid of this gunge, because of it's location. You pour in to your washer bleach or vinegar and these liquids will barely come in contact with the problem. because the water/bleach/vinegar level is so low - and when it washes or spins these wonder cures are thrown out and away from the accumulation of this smelly deposit. Heavy lime deposits caused by overloading and wrong detergents are minor problem compared with this. The only cure is to remove the drum, split open the plastic casing and use a high-pressure washer to get rid of it. It's a big job I took over three hours to fully clean up the drum and casing halves - that included chiselling and scrat-brushing off the lime deposits.
IMG_1203.MOV




Posted on Apr 22, 2015

What i would do
is totaly remove the soap drawer by taking the top and front panels off and removing a few screws

next i would have visited the home brew beer shop and i would get a TUB of VWP its a seralizing agent quite like milton fluid but in crystal form

so make up a perk solution and disable the pump in the machine
then set the machine to wash mode

so it wont drain now

let it steep in hot water for an hour

reconnect the pump and drain the machine

wash thru with cold water rinse mode

and add a calgon tablet and wash thru on a normal 60 deg colour wash

it wont smell now vwp is the answer
its not like bleach and twice as effective against this type of soap realted smell and bacteria build up

Posted on Dec 02, 2014

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

To eliminate odor and mildew smell,pour one gallon of white vinegar into machine and run a complete wash cycle..This will solve your problem.

Posted on Sep 26, 2014

  • speedhump692 Apr 22, 2015

    I did that it did not help

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello folks my name is memo, I definitly feel your pain I also experienced the same smell problem I figured out it was a drainage problem, so instead of adding chemical after chemical I just lowered the legs on the back of the washer and raised the front legs all the way they would go, yes out of level low in the back and high in the front, havent had a problem since, I still wipe the rubber seal occasionally, I bought my LG front load washer and dryer 9yrs ago from costco still doing fine in a house of 7.
I do hope this helps.

Posted on Apr 22, 2012

  • speedhump692 Apr 22, 2015

    check out my videos - Are you sure your machine is that different?

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I'm reading all the posts and thinking about the fabric softener as the culprit for the smells. Because fabric softener is lanolin base and this is a type of fat and there fore encourages bacteria growth when not fully rinsed out? It's just an idea. I'm not going to use it anymore, just the sheets in the dryer.And yes my dish washer smells too and from day one has made a noise periodically as it washes. Technicians just say its my fault!!!!!

Posted on Mar 02, 2012

  • speedhump692 Apr 22, 2015

    It would be nice to know how to avoid these problem in the future. I fixed my washer by taking out the drum and opening it up. See what I found in mine on the posted videos

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

1. ensure that you drain and clean the pump filter.
2. unhook and flush out your hoses... water supply AND drainage hoses.
3. lather, rinse, repeat... Head & Shoulders might do the trick in a clean cycle (no clothes)

Posted on Dec 20, 2010

  • speedhump692 Apr 22, 2015

    Total waste of time - what you are up against in my video

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If you have a service contract, be careful. If you tell them that the cloths smells it won't be covered by the contract. But if you said that the machine do not used enough amount of water to removed the soap they will send somebody. Most likely the service man will tell you that you do not do the recomended maintenance (cleal the drain, clean the rubber seals, etc) But I think the problem is the machine is not using enough water to remove the recomended amount to use. If you use very little amount of the soap recomended for 1 load it will reduce the stinky smell when you perpire or when your towel get wet. 1 person here mention she will get a new circuit board, I will like to hear is it resolved the problem

Posted on Nov 27, 2010

  • speedhump692 Apr 22, 2015

    Using less detergent may help in the long run - also not overloading will enable the machine to flush itself out during the rinsing cycle. But if the build-up of mildew gunge is already there I do not think vinegar and bleach will help. See my videos

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Trying using powder HE detergent if not
doing so already. Leave the door open. Doing
both of these things helped eliminate
completely the mildew smell.

Posted on Oct 22, 2010

  • speedhump692 Apr 22, 2015

    If you machine is already smelly it is too late for the proper detergentt

×

I have an LG front load, I add about 1/4 cup of white vinegar to the soap in the soap dispenser with every wash. The clothes don't come out smelling of vinegar and I don't have any bad smells from the washer.

Posted on Jun 17, 2008

  • speedhump692 Apr 22, 2015

    The vinegar might help but in time the mildew is gonna get ya!

  • speedhump692 Apr 22, 2015

    see my videos

×

On my washer there is a hard to see hatch / door that when opened leads you to a black turn knob. Twist off and you can clean the pump filter. It helps get ride of some of the major junk in the pump. Make sure you put a towel down to absorb the water that will leak out.

Posted on May 25, 2008

  • speedhump692 Apr 22, 2015

    The tube that sits next the the filter can be used to drain the pump of water in to a dish

×

Neither my home Depot or Lowes had Whirlout, but I found it online.  Just Google it.  It fixed the problem for me.

Posted on Oct 20, 2007

  • speedhump692 Apr 22, 2015

    I do not believe it. Check out my video. It was all I could do to remove the gunge and line by hand - 3 1/2 hours work in fact.

×

Whirlout 4oz. on permanent press hot wash. may purchase at any home deot store,it is a hot tub cleaner. will not harm 0pumps or motors,put in dtergent disp. no clothes or soap,just run cycle to end kills bacteria and odor

Posted on Sep 13, 2007

  • speedhump692 Apr 22, 2015

    Yeah! - Right! Check out my videos!

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I bought a LG front washer last year. There is a label on the inside of the detergent dispencer, it states , Designed specially for HE (High Efficiency ) detergent, I have't used any other detergent and dont have the same problem that others seem to have with the moldy,stinky washer.

Posted on Jun 14, 2010

  • speedhump692 Apr 22, 2015

    So it's one year old be patient - mildew hell takes a while!

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

On the LG there is a clean cycle, follow the instructions in the manual it works, what I found the cause is that you can leave the laundry in the washer for any amount of time after they are done washing the longer they stay the harder it is to get rid of the smell. Also clean the filter on the bottom left corner. lots of bleach will get rid of the smell.

Posted on Mar 24, 2010

  • Dan1970 Mar 24, 2010

    You need to use proper detergent HE. You can this from www.freedomclick.ca but remember it is concentrated so only use 20ml per load.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I just got this machine, despite all the the mildew reports. I hope this doesn't happen to me. My sister has a bigger one at her house in TX, and they haven't had a problem after 1.5 years.
I just sat here and read the whole manual and noticed this language under the "Connecting the Drain Line" instructions:
"If the drain hose is extended more than 4 inches beyond the end of the elbow bracket, mold, or microorganisms could spread to the inside of the washer."
I went and looked at mine, and sure enough, the nice delivery guys installed it with the drain hose extending about 12 inches past the end of the elbow bracket – I guess that long lead would sit in still water and collect germs.
So maybe check that to begin with. Stay away, mildew!

Posted on Mar 06, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

We had the same thing with our LG Tromm WM2477HW front load clothes washer. When the bath towels would get damp, they smelled like mold.

The only thing that finally worked was the powder from smellywasher.com. It took 3 soakings overnight to finally get rid of the odor. Make sure you unplug the machine and overfilled with 1 gallon of hot water to ensure that the solution is above the normal water line (where all of the gunge collects in the outer drum. If don't unplug the machine, it will turn on the pump and dump all of your solution. We also soaked the towels in solution overnight too. This stuff really works. After every 2-3 months, or whenever the towels start to smell mooldy, we run another cleaning cycle with the powder. Have been doing this for about 2 years now.

http://www.smellywasher.com/

Posted on Jan 31, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You need to first clean in between the rubber inside liner. Clean this thoroughly then run a hot water wash with bleach and it should take care of the problem.

Posted on Jun 30, 2009

×

6 Suggested Answers

SOURCE: LG washing machine has AWFUL mildew smell

Don't know if this is the same as your problem, but I had a Kenmore washer, (made by Whirlpool) that did the same thing. It was a high efficiency model without an agitator. I finally found out that this type of washer never drains completely but always has some water left in it. This water is somewhere internal that cannot be seen unless the machine is taken apart. That water goes bad and stinks. Everything smelled like mildew and for some while my husband thought I was was washing clothes and leaving them in until they dried. I ended up having to just buy a new machine and when the stinky washer was taken away, just tilting it caused all this foul water to come out everywhere. Also I found this on the internet http://www.consumeraffairs.com/homeowners/lg_washing_machine.html
scroll down and see how other people feel about this machine. I decided that instead of buying the newest, latest, greatest, with all the bells and whistles appliances, from now on I will buy the time tested, plain jane models.

Posted on Jun 02, 2009

  • 2 Answers

SOURCE: LG washing machine has AWFUL mildew smell

Same here. We bought ours January 2005. Love the machines and take great care of them, too. Then the smell in the washer which seemed to affect certain clothes, like thick sweat pants and t-shirts (they smelled really "sour"). After doing some searches I found on this site where someone had recommended using a product called Affresh. I figured I might as well try it since my other attempts failed. This really worked for me. I bought it at Home Depot for $7 for a pkg of 3. I used 3 tablets per their directions, as this was my first time using it (afterwards they recommend using only 1 tablet per month). I was totally amazed as the smell was gone. I hope it works for you, too!

Posted on Oct 07, 2008

  • 1 Answer

SOURCE: LG washing machine has AWFUL mildew smell

I'm contacting LG's service department and I'll see what they intend to do.

Posted on Nov 08, 2008

thaurfen
  • 623 Answers

SOURCE: LG washing machine has AWFUL mildew smell

Causes of grease, slime and black mould inside washing machine Your problem has nothing to do with the washing machine, any washing machine - even the best can be affected. I suspect your problem is mostly related to using liquid detergents that contain no bleaching agents

Posted on Jan 13, 2009

  • 56 Answers

SOURCE: LG washing machine has AWFUL mildew smell

have you tryed a boil wash with nothing in the washer to soften and expel any caked powder in the drum?i know this does help

Posted on May 27, 2009

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Awful smell! I drain it every cycle, I use the washer cleaner, everything! I am so sick of my towels smelling awful.


Sounds like the little flexible apron just in front of your washer drum has mildewed. Take a look and see if it is holding water, and look for mold while your'e at it. Use a good bathroom mold and mildew remover to kill the mess and deodorize it.

Mar 24, 2010 | LG WM-2277HW Front Load Washer

1 Answer

Musty/Mildew smelling clothes...


lg has a known problem with smelly mildew cloths. If you call LG they will tell you its not there problem. Cheapest solution is to wash door gasket with some clorox and then betwen washes leave door open. On the washing supply shelves there is a product you put in the washing machine run a wash without cloths and it does the same thing except it costs $7.If you bought it a t Lowes go back and ***** to store manager my friend did exactly that and got the machinje replaced

Sep 30, 2009 | LG WM2688HWM TROMM SteamWasher

1 Answer

LG washing machine has AWFUL mildew smell


Don't know if this is the same as your problem, but I had a Kenmore washer, (made by Whirlpool) that did the same thing. It was a high efficiency model without an agitator. I finally found out that this type of washer never drains completely but always has some water left in it. This water is somewhere internal that cannot be seen unless the machine is taken apart. That water goes bad and stinks. Everything smelled like mildew and for some while my husband thought I was was washing clothes and leaving them in until they dried. I ended up having to just buy a new machine and when the stinky washer was taken away, just tilting it caused all this foul water to come out everywhere. Also I found this on the internet http://www.consumeraffairs.com/homeowners/lg_washing_machine.html
scroll down and see how other people feel about this machine. I decided that instead of buying the newest, latest, greatest, with all the bells and whistles appliances, from now on I will buy the time tested, plain jane models.

Jun 02, 2009 | LG WM-2277HW Front Load Washer

1 Answer

LG washing machine has AWFUL mildew smell


have you tryed a boil wash with nothing in the washer to soften and expel any caked powder in the drum?i know this does help

May 27, 2009 | LG WM-2277HW Front Load Washer

2 Answers

LG washing machine has AWFUL mildew smell


Causes of grease, slime and black mould inside washing machine Your problem has nothing to do with the washing machine, any washing machine - even the best can be affected. I suspect your problem is mostly related to using liquid detergents that contain no bleaching agents

Jan 13, 2009 | Washing Machines

3 Answers

LG washing machine has AWFUL mildew smell


I have an LG washer that had the same problem. Go to the site www.nufreshnow.com and read all about why this is happening, how to fix it and how to keep it from comming back. A few different ways of cleaning the machine are explained.

The site sells a product that you may or may not need but the explanations are really good.

Nov 12, 2008 | Washing Machines

7 Answers

LG washing machine has AWFUL mildew smell


If you're not used to seeing water come down the front of the inner glass portion, then your return tube, and/or gasket drainage is most likely clogged. I have the LG WM2277HW front loader and this is what worked for me:

1. Locate water recirculating outlet at the top inside of the gray rubber door gasket- it will have a white plastic piece that directs the water flow inward.

2. Check for blockage at that outlet. Mine had one about 2 inches long. Pull it out with your fingers or tweezers.

3. Check the 3 small rectangular drain holes at the bottom of the gasket; make sure they're not plugged up as well. This is where the smelly water pools from bacterial growth

4. Run through a sanitizing cycle- no detergent, just bleach and watch for more blockage that might come out the tube from the top...it collects on the glass before falling all the way in. Don't wash any clothes before this step, or the gunk will end up in your load.


Hope that helps...pictures posted.

7d40c49.jpga60c365.jpgcf5a3e0.jpga27149f.jpg45b3f7a.jpg

Nov 08, 2008 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

6 Answers

LG washing machine has AWFUL mildew smell


Same here. We bought ours January 2005. Love the machines and take great care of them, too. Then the smell in the washer which seemed to affect certain clothes, like thick sweat pants and t-shirts (they smelled really "sour"). After doing some searches I found on this site where someone had recommended using a product called Affresh. I figured I might as well try it since my other attempts failed. This really worked for me. I bought it at Home Depot for $7 for a pkg of 3. I used 3 tablets per their directions, as this was my first time using it (afterwards they recommend using only 1 tablet per month). I was totally amazed as the smell was gone. I hope it works for you, too!

Oct 05, 2008 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

1 Answer

LG washing machine has AWFUL mildew smell


Same problem and I was told to only use detergents with "HE" on the front of them for high energy. the soap without HE is too foamy and hence never truly drains out and causes a mildew smell. I also purchased something called "A" Fresh that I run in the washer every 6 weeks to keep the smell out. I got it at an appliance store for about $11.00 for 3 tablets

Sep 04, 2008 | LG WM-2277HW Front Load Washer

8 Answers

LG washing machine has AWFUL mildew smell


LG model WM2688H front load washer Once you follow this, the smell will go & you only need to run the tub clean mode with oxiclean once a month. This has worked for my client. Her washer made the entire house smell & your eyes tear when you got near it...not any more. 1) Leave the door open! Detergent door too when not in use. 2) Clean the filter (bottom left below door on front) You need a container to catch about a cup of water, or a towel to clean up the cup of water that will spill. Remove the rubber hose...twist off the cap...drain water out of tube. replace cap, replace tube. Next to tube is a twist cap. Turn counter clockwise, remove and clean filter, put back in. 3) I boil water (2 gallons) mix in some bleach 1/2 cup, and put the solution inside the washer. I let it sit for 10 minutes. With my hand I rotate the drum 1/5 of a turn and let soak for 10 minutes. rotate 1/5, sit, rotate, sit until entire tub has sat in the boiling water for 10 minutes. Boiling =212 degrees. Kill Mold= 108 degrees. Water Heater= 120 typically 4) If there is a sink nearby, run the hot water prior to starting a cleaning cycle!!! Screw the environmentalists. (sorry, but you want to get rid of your mold) Because of the minimal quantities of water used in a wash cycle, the water in your pipes does not remain hot all night long, and the washer does not have a built in heater to raise the temp. So you're using cold water to wash everything...including the clean cycles &/or bleaching. 5) I leave the boiling water in, add a scoop of Oxiclean. There is a "Tub Clean" mode on the LG. It's a 1 1/2 hour hot wash made especially to clean the inner tub. Check your owners manual!!! It's in there, for some reason they think people read these things...or if you don't like reading on this model it's the 3rd button on the right side options. The button says EXTRA RINSE in BIG BOLD Letters and in smaller letters...tub clean. Hold the button down for 3-5 seconds, the door will lock & it will ask you to add bleach. Fill the bleach compartment. Use liquid bleach Clorox, NOT the HE gel bleach. 6) Don't use AFFRESH!!! Oxiclean 1,000 times better. 7) HE Powder over HE liquids definately. You should be mold free. Do this once a month.

Jul 05, 2008 | Washing Machines

Not finding what you are looking for?
LG WM-2277HW Front Load Washer Logo

122,848 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a LG Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...