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Stopped recognising dvd drive

My toshiba tecra a8 has suddenly stopped recognising the existance of the dvd rma

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  • Dick
    Dick May 11, 2010

    Either the motherboard is bad or the drive is bad. More likely the drive but there is no way to tell from your description of the problem. Do you have any more information?

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  • 192 Answers

Hi there. There may not be anything wrong it. CD/DVD drives use Class Filters, instead of the usual drivers that we would associate most computer hardware with. These are installed when the Operating System is setup, as Class Filters only add functionality of the drive with the Operating System. They are also available from the motherboard manufacturer's website, (these are known as Motherboard Drivers and Chipset Drivers). They can also be obtained via the Toshiba website here:

http://uk.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=UK

All you need to do, is select your notebook type and model. Then scroll down till you find either the DVD_RAM driver and/or Chipset Driver that go with your Operating System. Download them and install. This should correct the problem.

Posted on Apr 13, 2009

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