Question about HP Color Inkjet cp1700ps Printer

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Long thin piece of clear plastic came out of printer

A long, thin piece of almost clear but grayish plastic came out of the printer today when I took out a jammed sheet of paper. The dimensions are: 22 3/16" long x 1/4" wide. I looked inside with a flashlight and even though I can see where the two holes might attach, it isn't all that clear as to what I should do. I saw a similar Lexmark printer problem on your website that was solved by Garfunkel01 who says his solution is a universal fix for all printers. I I could send someone pictures of what mine looks like inside can someone help me "see" where to attach the two ends of my plastic piece. Thanks!

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Printer Technical Support Phone Number 1-800-243-0019 for printer repair services & setup, install Dell, HP, Brother, Epson, Canon printer customer support.

Posted on Apr 15, 2017

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Posted on Jan 02, 2017

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SOURCE: Hp C5280 Paper Jam error - no paper + component fell apart

How do I clear a paper jam?

Posted on Sep 15, 2008

  • 1 Answer

SOURCE: Error Message - Paper Jam

I had a paper jam. I removed the offending sheet of paper which unfortunately tore into 4 pieces as it came out. Upon piecing the sheet of paper back together - there is a small piece missing. I've checked the printer thoroughly - nothing can be found!

Posted on Feb 25, 2009

  • 13433 Answers

SOURCE: Cannot clear paper jam on L7580.

give this a try
try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

efs_perpends
  • 1996 Answers

SOURCE: We had a paper jam

Please see this HP support article to clear the carriage jam error. For further questions, see also your model's home support page here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Sep 10, 2009

  • 1218 Answers

SOURCE: HP 5510 says clear paper jam. There is no jam

verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Posted on Oct 14, 2010

Testimonial: "I haven't tried it yet because it is no longer hooked up but I will. Thank you for your input."

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hi,
Follow the wizard on the following website , to help you to pinpoint the problem
http://tinyurl.com/3nh59x


Thanks
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I have a thin grayish black strip


Yea I had the exact same problem with my Lexmark X1185
Was very lucky I didnt throw out the clear strip thingie before learning what it was :)

Anyways the strip itself passes through a shader sensor located on the rear or the cartridge carrier.( see pic 1 ) .and is required by the cartridge carrier to calculate its position. Without it the cartridge slams into the side of the printer & fails to work.

Fixing it is pretty easy using these photo's I took whilst repairing my X1185 with the same problem. It's cause was the tension spring (circled yellow below) had just uncurled and let go of the sensor strip

6d0ebb0.jpg

Pic 2

c2b954c.jpg

Apr 13, 2008 | Lexmark X1150 All-In-One InkJet Printer

1 Answer

Printer/copier is spitting out pieces of thin plastic film/tan on one side and dark grey on the other. Paper is jamming and discoloration on one side of the sheets all the way down.


If it is clear thin plastic like saran wrap, then that is probably the fuser roller sleeve.
The only way to repair that is replacing the rollers or fuser unit.
That would be a cause for the jamming also.
Replacing the fuser unit or the fuser rollers will probably require a service technician to come in to replace these parts.
Most copier companies do not make the fuser unit customer replaceable except for a very few makes and models.
Sorry I couldnt give you some more information.
I hope this information still helped you a bit.
Good luck.
Mac =)

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Paper feed


Feed roller is dirty or worn thin, wipe rubber roller with damp cloth.

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