Unable to reply, forward or compose new emails on my yahoo account, will not load emails properly. unable to access any tool functions along top yahoo page (ie check mail, new, what's new,mail classic, mobile, options etc.)
Hello laurenloscia
alot of the times, just going into internet options and setting everything to default, and clearing the cookies and files works about 50% of the time.
This is possibly a yahoo issue. If you use yahoo thru ATT, you can call ATT for support and they will escalate any valid issues to yahoo for you.
Their phone number is 1-877-722-3755
ask for tech support at the prompt
they can remote on your computer to see if it is a java issue or whatever
if they can replicate it on their computer also, they will create a yahoo trouble ticket and give you thier member service number. Yahoo resolves 85% of these within 48 hrs.
If they cant replicate it, then they will consider it a pc issue and refer you to connect tech or to best buy's geek squad.
Personally, I would also try sending emails in safemode, If you can do it in safemode, and not in reg mode, it is definately PC related.
To get to safemode, turn your computer off and when you turn it back on, tap the F8 button until you get an advanced screen. Pick safemode with networking with the arrow keys. Log in, click yes when it tells you you're running in safemode, and then when your on your desktop, which will look alot differnt, black background with big icons, click on internet explorer and go to mail.yahoo.com and see if it works now, if it does, like i said, its pc related. If it still cant, call ATT's support if you have thier DSL or U-Verse
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I can receive mail and view all folders. I cannot compose a new message, or reply, forward mail etc. Also, i cannot search mail because the search box is garbled. I can do all these things in Yahoo Classic Mail but not in the new mail (problem started about 10 days ago) I like the New Yahoo better, have been using it for months and would like to continue it...please help!
How to enable compose option in my yahoo ID
I am receiving my mails. Every thing is OK.
But when I compose and send the mail, the mail is not going, but a message is being received stating sorry there is a problem, the messages are goofed by the server, please retry. This is from last 7 days. Please advise me
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I have the same problem. Yahoo new mail just opened automatically today. I didn't ask for it and now can't compose, can't reply and can't switch back to Yahoo Classic. When I try to do any of these things I get a "Loading..." message with a little whirlygig, and nothing happens. I wrote to technical support and got a response saying they were backed up. I called customer service and was told to write customer support. This sucks. Anyone know how to fix this problem? Thanks.
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